Contact Sam TV Remote Support

Soon as I open the app I get hit with a rating asking for five stars and every time I click out of it it pops up again three seconds later like how do you expect me to write your app if I haven’t even used it more than three seconds first off when I connected to the TV controls do not work properly and then I click one of the buttons five times and I get a pop-up screen saying that I have to pay $14 a month if I want “unlimited clicks” which means you can only use the controller for a couple clicks when I say a couple I mean like three or four and then you have to pay $14 a month extremely poor marketing and not to mention a waste of time personal opinion if you’re going to make an app like this there should be a free version that doesn’t bombard you with pop-up saying that you have to pay every five seconds I only got to use the remote for literally less than a minute before it said I can’t use it anymore unless I pay I do not suggest downloading this I don’t understand why the ratings are so high probably fake ratings download the app yourself and you’ll understand why I say this unless you want to waste $14 a month on something you probably won’t use just go buy a keyboard and mouse for the same price of one month and then you’ll never have to pay again

This is not the free app that Samsung developed for use with their products. Not only is it an attempt to trick you with its name, it starts by showing slides meant to introduce its features and then if you proceed past the last slide you jump right into an unwanted $15 purchase. I cancelled quickly enough to avoid the charge, went back, and noticed a faint icon (Skip or X or something I don’t recall exactly) that allowed you to use the app without paying. Then I hit a registration wall. Seems like a blatant scam job. Should be immediately removed from the App Store.

If you are setting up a Samsung TV an app is not needed, even though the TV set up suggests it is and the directions provided are terrible! Do not download this app!!! Downloaded by accident while trying set up Samsung TV. Wrong app but realized it too late. App says that it will not charge my credit card but it resulted in a fraud alert. When I called my credit card provider I learned that there were several charges to my account.