KFC US - Ordering App Software

Since when has KFC had an app?! I feel the need to hop in my cream/tan (it's like the color of a perfectly toasted marshmallow) jeep and get a chicken sandwich and some coleslaw. The app is so clean and so... so... desirable! Could it have a kids menu? Yes. Could it give me the option to remove ice from my drink? Yes. Could the developer make it a little more personalized? Like a 'good morning, I hope you get that promotion today' (bc I know the internet knows all my info anyways 🙄).. yes But overall, I give the app 5 stars in general. But for the sake of specificity, I give it 4.765 stars. You all should be proud of yourselves, mucho props (it was about time) and my 2021 has definitely gotten better from the discovery of this app and all that is has to offer It's even better than Barack Obama eating pineapple on his pizza... I said what I said 🤷🏻‍♀️

Went to kfc today. Hadn’t been for a couple years. Had to pull forward to wait in fries. Husband said his fries were fresh and hot and his sandwich was warm enough. I ordered the chicken strips and fries. Chicken strips were somewhat warm. Fries were cold. Room temperature at best. I tasted one. I don’t understand. If a customer has to pull forward for 5 or so minutes to wait on fries to cook, why would staff not give fresh fries with all of the meals? Disappointed to say the least.

Not only did it not save my future pick up time for a later time, told me after submitting would be ready in 3-5 minutes, we live 20 away. Called KFC and they wouldn’t remake or hold, just tossed it on the warmer table. Also - if I use the app, I cannot pick up in the drive thru, you have to go in which I find ridiculous. Everything is paid for, one of the quickest orders and your gonna make me park and walk in for you to just hand me a bag?!? Deleted app, just stupid.