Contact Facetune Video Support

I thought this was gonna be an excellent idea and love the original face tune editor app but for some reason the video can’t seem to catch onto the edits and makes my videos look very glitchy. I am a permanent make up artist and like to smooth the skin out in some of my photos and it looks like flashes of light are on my video and on their face the whole time. Some parts where I have smoothed out the skin and when they’re turning their head in the video it’s their non-edited skin. So I thought maybe it’s because they had a mask on and cropped the video so there was no mask anymore just their face and still the same issue. Glad I caught a three day window to cancel my subscription!

I purchased the year long subscription before even trying the app; having used the other FaceTune apps and enjoying them. I assumed there would be no problem considering how much this app is marketed. Unfortunately, I’ve had his app for 24 hours and have made more than 10 attempts at UPLOADING A VIDEO, and not a single one worked. I tried 2 second videos, 10 second, and even 3 minute videos and none of them worked. I tried giving them ample time to upload, leaving one for over 30 minutes, just to be disappointed when the screen would not change. If no change is made, I will be demanding a refund.

I signed up for the lifetime subscription but I didn’t get the free trial that was promised. Apparently the free trial isn’t available for you if you purchase the lifetime subscription. Why? I have no idea. 🤷🏼‍♂️ I also found out, after paying for the pro upgrade, that there’s not really a way to hide skin blemishes. You can “smooth” the skin but that only makes you look like your face is blurry. Don’t be deceived by the advertisements and the examples they offer. Those were probably done by a pro with pro software. This app doesn’t even come close to being able to do what they show you can do.