Contact COMMAND PRO Support

Yes purchased stealth cam command pro 2 months ago had issue first 2 weeks then started working so got another one now can't get into pictures or nothing saying I owe 10 dollars which I purchased 15 dollars for unlimited pictures tried to contact stealth cam for last 3 days all day long left my number nothing so I'm taking both cameras back get my money back and and going with different company been using stealth cameras for about 15 years now this is on you

i try to sign up on stealth cam command pro and ir tells me malformed xml recieved. what does this mean?

Try to log into the app and it says check your network. Please try again after sometime. They sure don’t have a problem taking my monthly payment so why can’t they fix this situation.

Did update on my stealthcam and was working as it should prior . Finished the update and put battery pack in .. now cam won't turn on at all ... Dead ... Toast .... Not happy .. second cam that's done this to me and to top it off ..... Younz awesome customer service hasn't learned to pick up the phone ... Service like this will make spartans top of line ...

Anyone else had trouble with their cameras after doing the update that the camera says it synced like it took a photo but nothing comes through.

Has anyone done the update and after you pulled battery out and put back in it worked cause mine is toast it seems like if anyone has figured it out plz let me know

Camera will not turn on after update. Followed instructions and when they said pull battery for 3 seconds it never turned back on. New battery didn’t help

My stealth fusion camera will not connect to my account why?!

you took money out of my account and the cell cameras aren't working!!! It just spins saying fetching photos!!!! JUNK

Having 3 cams I'm experiencing same issues as many others. Three major flaws: 1-cell connection issues with the cam/app. Once it locks up you want be able to use your cam unless you physically reset everything. This means you have to travel back to your camera. This camera isn't ready for consumer usage. 2-customer service is not existent... I didn't have the patience 3-cell plans are a scam. If it ever worked, it's designed to take a ton of pictures so you're better off buying the unlimited package which is a ripoff. The scam of this system is much like printers where the device price point is so low its hard not to buy it over quality devices with robust design and honest cell plans. My fault for going cheap... hopefully they at least improve the product via firmware and I should have learned my lesson in getting an exodus. Hope to forewarn others.

Same problem here , invested hundreds of dollars in these cameras and data plan.absolutely worthless if they won’t work . With all the people that are having the same issues, Looking to me like perhaps a class action suit might need to be filed

It has crashed again time frame to get back up ? Very frustrated

Worked for a couple of days, now just says "Request Failed Please check Network" This camera ....or App is garbage.

App stopped working. Then was able to load after two days. Worked for one day. Today the app will not load again. What is going on? Is this a regular thing? I hear Spartan is good. It’s a shame because the picture quality is good and when the app works it’s great. I will need to return all 4 of my cameras. Three strikes and you’re out!

Stealth Cam Command App went down Friday into Saturday which was our opening day of rifle in Ny. I wake up this morning to check pics and go hunting and it’s down again. This has to get resolved or these cams are no better then chip cams. Another thing is when the Apps down the cams are constantly trying to link and send what pics are on there which kills the lithium batteries after a while that are 1.50 a piece and there is 8 in each camera. Let’s get this resolved or something will need to be settled.

Same app down for last 2 days

This is ridiculous mid rut and 3 Manifest cameras not working looks like everyone is having the same problem... Last week I had 1 of 3 cameras not working and I sat on hold for 45 minutes.

Junk. But I’m sure they will have no problem taking the money out of my account!

Same problem as everyone else. App went down last night. Are you guys fixing the problem or not Let us know

App crashed not very happy with this situation!!! Will be returning these cameras and I want a refund for the cell service

I have two cameras and were hunting public land. So we came out last week to scout and put up the cameras to see what our best spot would be. We live an 1 1/2 hours away so it was a big deal. The one camera said it needed to update and something went wrong now the camera won't turn on or do anything. Its a brand new stealth cam the other updated fine. We hung that one up and now like the rest of you nothing works as of yesterday. We pay good money for a product and a service. In my case I thought I was investing in a tool to help me but instead I have a empty wallet and 2 paper weights. You thinkn they would acknowledge the problem, send a email, make a statement, or something. It's opening day and I'm pissed and typing this instead of enjoying my hunt with my son. Thanks stealth cam you seal the deal on 2020

App not working really disappointed that customer service doesn’t care opening weekend and can’t use cameras

My app hasn’t worked in two days I’m ripped right now tried call em they’re closed app won’t load need to be fixed ASAP

Not showing any pictures today. App continues to say loading. Bought camera for deer...it's the rut. Problem started last night. Please advise or fix.

Same problem as others. 11-20-20 gun season in Illinois and no cameras. App is down.

Says no network try again what the heck is going on started doing it yesterday have talked to some of my friends and they are having same issue. Either fix problem or I want my $763.00 back I spent. Not happy with this system. And no way to contact you by phone smh

Network not responding. Looks like same issue for lots of people. Timeframe to restore network???

hasnt worked in two days. tells me no service to try again at a later time. even tryed uninstalling app and re installing and now it just spins and dont load my info to log in. please help!! i see others are having same issue!!

App crashed on 11/20/20 on 3 different devices app says check net work had no issues before.

Cannot connect to app since 11/20/20. This need fixed immediately.

I have 2 cameras that have had issues with taking pictures. Now I have no access from yesterday 11/20/2020. This product has had a lot of issues. You should give back some money to the ones who has paid for the data plans for all that we have missed out on.

Need help don’t look lack y’all are doing anything to fix the problem

Same issue as others. App will not open on I phone. No problem until the 20th nov Please email me back an let me know how to fix this issue. Thank you

When I try to open my app it tells something is wrong to check my service I have full service ! What do I need to do

Bought the fusion took it to the woods and found out from customer service that their network is down. Still down 20+ hours later. What kind of IT department can screw things ip that bad???? I’m taking mine back... at minimum the company could put a quick notice on their web site saying what and when this would be corrected Obviously they don’t give a shit

The app has crashed and my camera has not worked in two days. I pay for a working camera, please let me know what Ineed to do.

Guys, This is not the cameras that failed us for past 2 days. It’s this Stealth cam Command app took a shit on us. This needs to be a class action lawsuit! Right hear at Thanksgiving? I mean we’re is customer service at? Muddy, sky point , and these other camera makers that use this app need to get something going for us. There coders everywhere . Also I would report this to BBB Better Business Burea...

I’ve had the manifest for just over 1 1/2 months. Worked fine 1st 2 weeks, then didn’t work all through the rut and now it’s down again! Can never get pictures uploaded, waste of money and time.

Definitely not happy. No loading picks says check my site! I have great service with my phone. Still not loading. My spartan works great. Stealth cam needs to up there game!!

App not working as with the others on here.

Really you gonna screw us all here at the middle of thanks giving and the rutt? Y’all messed this shit up . I know it ain’t the camera unless it keeps trying to get a signal because of the app. Get this shit going or I am hauling mine back to academy!!

Camera app will not load, no pictures are being sent. Worked for one week, this will now be the 3rd muddy camera that I own that doesn't work. Never again will I buy any of their products.

Have the same issues that everyone else is having. Just bought a second camera for my parents property which I’m only here for a week and the app crashes. Get it together or both my cameras are going back!

App has not been working for over 2 days now. This is ridiculous. I pay for this to work. You are ruining my hunting at a critical time. Get this shit together and get it fixed.

I just got 2 of the muddy manifest and have been running about a month. Now they been down since yesterday morning.November 20,2020. I mean we all depend on this for the Rutt is full swing... what are we suppose to do box them I and carry them back???

When I click on my app it continues to tell me to check my network and try again later??? Started this yesterday evening. Need a solution ASAP!

I see a lot of people having same issu of app not loading...what is the deal? Very frustrated

Very frustrating when the app won't load and spins away. Since yesterday the 20th, can not connect.

Y’all better fix this shit now. I just watched 9 deer in front of my camera and I haven’t received photos in 2 days. I’ve got the buck of a lifetime coming in here and the last thing I need is for y’all to fall on your face during the rut. I PAY for this. Get it together.

Cannot open the app and access the pics... All it said is loading then tells me to try again later.. stopped working last night and it won't allow me to access the app.

Command app will not open. Tells me to check my connection or try sometime later. Haven't been able to check my pictures for days. Frustrating as hunting seasons open and I can't even use my cameras.

App will not load. Tells me to check my network which is working for everything else.

I have 3 new stealth cams purchased Nov. 6,2020. All worked fine until yesterday, Nov 20, Now the command app shows no connect on both Android and I phone. As of now, these cameras are useless without a dependable way to view pictures. If no remedy soon, these are going back to Sams Club.

Camera was working fine for last 2 months with minor issues. Last night at around 6 my App will not let me access my cameras. App just says Loading,please wait..... Are we all experiencing this? Doesn’t this go through a server that is down or something?

Was working fine and stopped at 4pm on November 20th, 2020. It just says “loading please wait” then I get a “request failed” screen. Please HELP

App not working as of 8:30am yesterday (11-20). This is unacceptable considering it's a paid for service. Be my first and last season with them.

App not working cannot access cameras and no pictures have synced since 11/19/20 in the am

App won’t load for second day. Fixing to return all cameras and delete app. Covert is way better than this.

App won’t load as of 11:30 11/20/20 says net work failure when my network is fine. I’ve refreshed the app several times and went to get WiFi and same result

Can’t login server must be down ! Opening day of fun season wow !

5 cameras all unlimited and your app crashes during the rut you've got some explaining to do very unhappy customers and you won't answer your phone

Was working fine went to check my pictures now just keeps loading

App will not load. Seems very common, but it's a disaster during the rut!

I have a Samsung Android phone. The app used to work. Suddenly today, the app just says "Loading, please wait" for a very long time. I tried restarting the app a few times, and closed the app and restarted the phone and tried again, It just says loading, please wait.... I know the phone is connecting to the network, several other apps are able to work

My app will not load it continuously says check network connection and try again after sometime it’s done this for several hours now

I change batteries today and I synced the game after I cut it back on and it will not let me pull up any photos on my app..

When I click on my app it continues to tell me to check my net work and try again later ??

Already having issues on day three. App won’t load and has been saying loading please wait all day. Camera also only works when it wants too. I can walk in front of it and drive in front of it and it won’t take a pic. So far not good at all.

I have a Samsung A50 Android phone. The app used to work. Suddenly today, the app just says "Loading, please wait" for a very long time. I tried restarting the app a few times, and closed the app and restarted the phone and tried again, It just says loading, please wait.... I know the phone is connecting to the network, several other apps are able to work.

Can not connect to any of my five cameras

Camera been working : months. Now it’s a red alert stating camera has not synced in two days. Signal good. Battery good. What’s wrong.

The app just sits loading pics that may or may not ever load.