Spectrum HOA Software
Company Name: CINC Systems
About: C-COM Satellite Systems Inc. is a world leader in the design, development and manufacture of
commercial grade.
Headquarters: Ottawa, Ontario, Canada.
Spectrum HOA Overview
What is Spectrum HOA?
Spectrum HOA is an app exclusively designed for homeowners and board members of communities managed by Spectrum Association Management. The app offers a range of features that allow users to stay updated with official community updates, manage their HOA account, pay assessments, and access official HOA documents securely. The app also includes a user-friendly dashboard for homeowners and board members, making it easy to manage tasks and handle invoices.
Features
- User-friendly dashboard for homeowners and board members
- Ability to access association documents, including financials, newsletters, event flyers, etc.
- Convenient calendar feature to view past and upcoming community events
- Ability to submit and manage architectural improvement requests
- Secure payment options via eCheck or credit card
- Ability to switch between multiple properties within the app
- Handy functionality for board members, including the ability to see current tasks, ACC reviews, and violations
- Private and secure access to HOA account information and assessments
- Integration with already registered accounts on the association website.
Official Screenshots
Product Details and Description of
Exclusively offered to homeowners and board members of communities managed by Spectrum Association Management, Spectrum HOA offers an unmatched ability to be a successful, engaged member of your homeowners’ association from anywhere. Receive official community updates from the HOA, get to know your neighbors in the directory, see calendar of community events, submit and manage architectural improvement requests, view official HOA documents and manage your HOA account and pay assessments – privately and securely. The app includes the same Refreshingly Different elements as your association website and even grants seamless integration with your already registered account. Featuring a convenient homeowner dashboard and handy functionality for board members, Spectrum HOA encourages taking your membership into your own hands—literally. See some of the many features below: • As a homeowner, engage with the user-friendly dashboard to access association documents, manage account information and pay assessments and fees, as well as view violations, work orders, and ACC requests. • As a board member, the dashboard allows you to see current tasks, see ACC reviews and violations, and handle invoices. • Have assessments due soon? Pay via eCheck or credit card. You can complete one-time transactions or manage recurring payments. • Forget the hassle of loading your desktop to find out the date of the next community event. You can open the calendar in the app to see all past and upcoming events. • Easily access association documents, including financials, newsletters, event flyers, etc., in folders organized by topic. Documents can be downloaded to or printed from your phone. • Have multiple properties? No worries! You can easily switch accounts within the app. Whether it be updating contact information or check association directories, Spectrum HOA is there to help you find whatever you need, wherever you are.
Top Reviews
By waterford park tc
Lack of forward thinking and problem solving
Waterford Park, San Antonio, TX- Spectrum AM is currently our HOA. If you go to Spectrum's website you will see and hear things like "Legendary Customer Service, Community Oriented, Industry Leading" and "we are here to serve the people" Let me preface this comment by recognizing that we are in our first pandemic, but I also believe that one does not rise to the occasion one rises to their level of training. I will use one example of how Spectrum operates. A hot topic in my community is the closing of the pools during this Pandemic. Again, understandable. It is not the issue of closing the pool- it was the management of the situation. Back in late March as Fed, State, and CDC guidelines outlined the pool was closed. May 2020 the CDC, Fed, States have now released their control (of pools) and turned it over to the businesses. Spectrum is now scrambling to get a reopening plan/policy in place. This could have been done for the last two months. Now they are scrabbling to speak with lawyers, and this and that. At my place of employment we did similar things to mitigate risk, but we also thought to the future and developed our re-opening plan/policies. Spectrum showed a lack of being "Industry Leading" and "Legendary Customer Service." There is no question that Spectrum should speak with experts, but that should have been done months ago. I am 98% sure they were receiving calls/emails regarding this hot topic from our community, but still failed to act and think to the future. Other businesses and public pools are open with creative solutions for social distancing like mask policies, population control methods (dry erase sign-in boards with limited number of slots, circles on the ground), but Spectrum is just now doing this as we roll into June. This displays poor management and problem solving skills that are being expressed by customers with anger and disappointment via email/calls. Assuming the "IF" the concern is/was for a safety reason to prevent mass congregation of a community space....I would get it....but they left the the playground (with metal bars) open for potential group congregation. Spectrum's policy is spectrum's policy- but you cannot have one foot in and one foot out. That sets a horrible example. It shows laziness- it is easy to lock a pool, but harder to shut down a playground that does not have a front gate. It shows the lack of thinking of the problem in a holistic manner. In closing, I believe that Spectrum is NOT: 1) A leader in community orientation or customer service- for two months they heard complaints from members of my community and failed to solve the problem (put a re-opening strategy in place). 2) Industry Leaders- they just follow other HOAs and do not come up with creative/innovative solutions. 3) Serving the People. Very Respectfully, Tyler C
