Contact Luvly Support

I have just been in contact with Apple. Have just pasted what I wrote to them. Hi there… I signed up for what I thought was a free face yoga app. I have since the. Only used the app maybe 4 times and Jen have realised I have been getting billed ever since then and for an amount which is ridiculous it must be the highest subscription they have and also most frequent. I tired to refund back around the beginning of the year and it would t let me and I never came back. Then I cancelled and I am still be charged. Which is crazy I think and so frustrating that an app can just deduct from your bank account without you fully committing to an amount of it is quite a large amount. At first I was going to just forgot about but now I think this is so wrong charging me after I have cancelled and plus the amount a face yoga app should t be allowed to charge $70-$80 per month! Please look into and refund to my account. I would like to report this elsewhere if possible as I’m sure this is happening to lots of people if it’s happened to me so easily. Looking forward to hearing back from you. Sarah Cutting.

I am trying to unsubscribe to your service, and it seems I no longer have an active account as I tried to login and got the message 'Customer not found'. Despite not having an account or being able to use your service I have been charged a monthly fee of £37.47 per month since last August (wed 23, 2023). I would like a refund of my money or the assurance that all payments from me to your company will be stopped.

Hello, I tried your 7 day trial. After one month you charged Me so I went into my Google account to see if I forgot to cancel the membership but it didn't show that I have one. Now you charged me again. I don't want the app and I want to know why it didn't show that I have a membership when I did. That's why I didn't cancel and you charged me again!!! Please contact me as soon as possible

I asked to cancel my subscription the first of January and they still charged me $42.37!! I've been trying to get in touch with someone and I'm getting nothing back. I WANT A REFUND AND MY ACCOUNT CANCELED NOW!! I AM GOING TO REPORT THIS SCAM OF AN APP.

REFUND ME AND CANCEL: I would like to CANCEL my subscription. Your company charged my bank twice $54.36 on November 30, 2023 and on December 30, 2023 for your LUVLYAPP, WHY? THEN you charged to my bank two other fees of $11.99 and $21.18 both on October 31, 2023. I don't understand what is going on. Please explain how you come up with these changes, I feel i'm entitled to some refund for these charges. Thank you

I’ve unsubscribed to this app months ago. I bought a one time thing. And I’ve just got a charge on it today. Please unsubscribe me. This is a scam

I didn’t use this app for a long time,I thought I pay only once,and now they booked 53 Euro one more time!!!! I want to cansel and I want my money back!!!

Stop trying to take money from my account, my bank have managed to stop it every time but i'm on the phone to the. twice a week!

CANCEL my goddamn subscription, I did NOT SIGN UP FOR THIS and I have been charged over 60 pounds for an app idont even have installed. FRAUDSTERS DO NOT INSTALL THIS APP

Hi I cancelled this service months ago and just got charged $59.98 by LUVLYCARE out of London. This was not permitted. Please return this charge or I Go back to my CC company to do so.

I am being charged $64.98 for an App called Luvly Care Yoga that I never signed up for. I have contacted American Express to let them know of this scam. Customer beware that if you download - even when you do not sign up for it, they will look for ways to scam you. This app does not even appear in my IOS subscriptions. I had to order a new card because of them!

I’m being charged monthly for app I didn’t approve payment for! Please cancel subscription immediately and refund my money.

please discontinue stop any subscriptions or plans and charges immediately and confirm immediately? I did not approve of any $50 charges coming out of my account. I would appreciate if that could be reversed. Helen

I was charged 37.98 on 7/12/23. The app keeps asking me to pay again. I already have a user name and password. Please help. Thank you.

I want a phone number to contact you I paid recieved nothing and only signed for one month and youve taken again. Now have to cancel card cos you guys are theives

I want my account canceled asap.

I didn't use the service for long time. I thought it was a one time thing. I want my money back $39.95. And cancel the subscription at once, I don't want anymore charges

Stop charging my account at once. I do not use your service at all, yet you continue to charge me, for something I thought was a one time payment Stop charging me at once

I want to cancel my account. I want you to stop charging me.

I need to cancel my subscription and its not listed. I need my money back because you keep charging me

Give me my money back. I did not authorize any payment and it is not even showing the subscription in my playstore !!! Reported

CANCEL THIS AND GIVE ME MY MONEY BACK IM ON ON DISABILITY AND CAN NOT AFFORD THIS.

I did NOT give permission to charge my account even pence, but yet, I’ve been charged 3 times. Plus international charges on top of that. I have also emailed the company to be reimbursed but have not heard back yet.

i canceled this subscription months ago and I was just charged AGAIN for an app I no longer use. I need that $60

Please remove my 10:00am reminder. I am not going to do it. Thank you. I didn’t realize there was a cost.

quero cancelar, vocês estão debitando varias vezes do meu cartão.

I didn’t done any payment... without my attention payment happened... please refund the Amount

Having issues with my sessions AS i have paid full price for the year. YOUR email returns to me as undeliverable AND I CANNOT ACCESS my sessions.

Dear, I subscribed myself to your app for a year of premium acces (I paid €15,99 for a year). However, when using the app, I still have limited access to almost everything. How’s that possible? And how can that be fixed? I really want to use this app a lot and see ALL of the exercises. Thank you for coming back to me ASAP.