About: Oxygen is a modern digital banking platform for the 21st century economy – the
free thinkers, rebels, and entrepreneurs. Oxygen is a financial technology
company, not a bank.
Listed below are our top recommendations on how to get in contact with OXYGEN: Mobile Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OXYGEN: Mobile Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: OXYGEN: Mobile Banking
E-Mail: [email protected]
Website: Visit OXYGEN Website
100% Contact Match
Developer: NBCUniversal Media, LLC
E-Mail: [email protected]
Website: Visit NBCUniversal Media, LLC Website
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Get Pricing Info for Oxygen FinanceBy Richard Franco
6 months agoI am try to set up a , account I put my phone number in and it says . There is a account allready with that phone number. I am 100% positive I dont a account with oxygen. may be the person that had my number before wich I still get calls for her, her name is Natalia Schindler I am not sure if I am spelling the last right ,I have had this phone number since March. I singed up for Airtalk wireless and this is the number I was issued. (907)406-1807 and also the one I am trying to set up . I hope this can be resolved soon because I want to set up a oxygen account thanks
By Monica Gomez
1 year agoI can not remember my username or email to log into my account
By Dominick demilio
2 years agoWhere did my money go want to dispute a Transaction put 90.00 on card used 41.00 where the rest
By Sarah
2 years agoHi , I'm totally passed at Oxygen, I had total faith in this company & their brand. .. Now that I have a new phone, and Samsung S6 , its not compatible with my phone at all! It even just says that, and shows only blank screens. .... Just before I switched phones I had seriously put like 300 in the Savings account, so I didn't use the account for about a week, next thing I know, I I used my debit card for 30$ and then figured I'd check my balancesheet of both savings & checking. Both Empty. Zero. Seriously. What the he'll is a savings account for? So I assume someone got ahold of my account numbers and were able to drain both accounts just using as checking? I'd hope that I would have switch the money from savings to checking manually, in order to be protected from something like that happening? But no, everything is Gone! How the Hell do I buy my kids gifts for Christmas now! I'm freaking out. ... and can't even download the app on my new phone. ........ Totally screwed. .... and depressed. ......
By Angela carswell
2 years agoI file a claim when someone spent money from my account. I need to know the status of my case
By Linda Cruz
2 years agoI signed up , logged in, got my card and input all information on my phone . Tried to log back in and Access denied ,it’s saying my phone is not authorized to sign in . I need to cancel my card and account. ASAP L Cruz
By suzanne moore
2 years agoi need a replacement card mailed to 6272 Fallston rd, Lawndale, n.c. 28090
By richard rios
2 years agotrying to activate my oxygen earth debit card......i need to activate my card asap
By Gena burden
2 years agoI think when setting it up I put social security number in wrong
By Samantha Solis
2 years agoI want to cancel and delete my account
By Christina Payne
2 years agoPlease delete my account and the phone number attached not jt
By James Little
2 years agoNeed to cancel my account
By Christopher Roberts
2 years agoI want to cancel my account subscription
By Amber Logsdon
2 years agoHello my name is Amber Logsdon. Dob is 09/17/1980. I just recieved my replacement debit card and trying to activate it through the app. Every time it tells me I'm sorry this oxygen card has not been created yet. Lol. I don't understand. I have$20 dollars loaded onto my card ending in 4188. And I can't activate it... So this issue, I need it fixed please. ASAP.
By liimickey1
After using their services for several years I just noticed today or wasn’t even something I would say noticed I was transferring funds into Oxygen and my phones just disappeared and I got my sending banks version and oxygen‘s version of where my money is but upon checking factual records and tracing the funds it was in oxygen Bancorp bank account and they were denying that they ever received the funds I am not the only person having this kind of problem lately I went online and I saw hundreds of people complaining about the same thing and hoping and crossing my fingers it didn’t happen to me but here we go Support team is clueless and has no clue of what’s going on and they’ll say that they declined deposit of your funds when when you go back to your center they will tell you it was successfully deposit into the bank or bank which is oxygenSo I go back to Oxygen to let them know that it shows the money is clearly in their funds and they’re still saying that they declined a deposit that they don’t have it my mind is blown fact show where the money is through the Tre’s reference number and they can’t even except it telling me go back to Cash App because they never sent it I trust cash apps reliability way more than oxygen oxygen I find out isn’t even a bank they call it an experimental service system
By bizguy78
They don’t send your debit(s) card on time. It takes them a solid month and some weeks to send out cards. How do I know this? After opening up my bank account, they sent me my 1st debit card. I waited for the expected arrival date which came, yet I received no card. So I called their customer service and they ended up canceling the card in transit and processing another one to be sent. The representative on the phone promised me I would receive this second card in 14 calendar days. After 14 calendar days guess which card I received? The first one. I know this because when I tried to activate it, they said that there was an error, in which I called customer service about again. They told me that I received the first card but that it has been completely canceled. Yet they had no update on the second card. Instead they wanted me to completely cancel the second card so they can send me a third. I told her “no, that I’ll wait for the 2nd card to get here” because I simply didn’t want to wait another month cycle just to go through the same problem again. UPDATE: I ordered this card back in January and as of today I have yet to receive my card. Customer service keeps telling me to use that silly virtual card of theirs. This is pathetic.
By slycooper41300
I am very disappointed as a customer & working class personal with this bank. The virtual card feature would be amazing if implemented by other banks, yet The customer service is very disrespectful and ignorant, I attempted to close my account after finding out 90%+ of transfers including cash deposits take up to five days to clear and even show up on your statements, they are obviously are more concerned about holding the money rather than giving it to the owner to spend as they see fit. After messaging there customer service inquiring to close my account I was then reinsured “this bank has lots to offer” and they would like me to possibly reconsider, I explained that this bank does not suit my financial needs and did not receive a response until the following day..... after the third day of communicating with there “support team” I decided to give up spent a majority of the balance leaving about $1 in my account and deleted the app entirely. ****WOULD NOT RECOMMEND***** to an enemy of mine never mind a friend. And to the customer service Team, I hope someday you are able to master the skills required for your job, until then Good Luck!
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