Contact Cop Support
Published by NEXT Financial Inc on 2023-12-12 About: Copper is the banking app for teens and parents. We give teens an easy way to
access their money everywhere with the Copper app and debit card.
How to Contact Cop Customer Service/Support
Listed below are our top recommendations on how to get in contact with Copper - Kids & Teen Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Copper - Kids & Teen Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NEXT Financial Inc
21.43% Contact Match
Developer: Copper App
E-Mail: [email protected]
Website: Visit Cop Website
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Reported Issues: 15 Comments
By Miriam Sheril
1 year agoThey shut down my account saying i violated terms. i have no idea what terms i might have violated but I need to know if i had any money in there
By Eliziaunna Mendoza
1 year agoI added $30 dollars to my savings and my money is being taken, but it's not showing up in my savings.
By Jeremy P Tourdot
1 year agoI've left countless messages and emails about a pendingtransaction and over draftony daughtersaccount. Is it at all possible that I get some kind of response?
By Angelique Deguccioni
1 year agoWhat’s wrong why is it saying that’s my nieces card says it’s no card found no account found I’d appreciate it if I can get a phone call are y’all scammers it seems that way never knew a debit card company without a phone number
By Raymond Hall
1 year agoHad too order a new card cause my old got damaged, went to look for my virtual card but it shows that it's not there
By Maryanne OBrien
2 years agoApp wont let me link debit card -- I had card linked, had to remove it to add a different debit card. I now deleted the replacement and want to link my original debit card back on. I keep getting an error message "We're sorry. You cant add any more debit cards right now. Please add a bank account instead, or contact support if you need to add a card" I do have a checking account linked, but takes 3 days for money to transfer to wallet (no help there). This is so frustrating that there is NO CUSTOMER SERVICE PHONE NUMBER!!! Tried E-Mailing, what a joke! Ready to switch over to Greenlight Debit Card for Kids - Probably worth the annual fee at this point!
By Catina Green
2 years agoMy son do not have access to the account no the email or password he made a new one but the replacement card was sent now he have a new card but the money is on the old card how can we get that card off and only have new card
By Jeremy dunlap
2 years agoTrying to login, I got a new phone number
By Shatez Dennis
2 years agoI’m Trying to open my daughter a new card, but it want let me
By Sami Pena
2 years agoHow can I change my phone number?
By Nari
2 years agoI lost my card I tried to Order a new on but it said it can’t order a new card right now
By Sarah Fortner
3 years agoI am applying for a teen account and it’s still not letting me do anything. Can you please help me fix this. It keeps asking me to add a child but it won’t go past that. Can I redo my account.
By Leo.S.
If I could give it a zero I would
This app is horrible I got scam because somehow my credit card information that leaked so I cancel it delete it nothing to use anymore get a new one and as soon as I activate it someone already has my new information someone already tried to take money out it is stupid you cannot move your money into a bank account unless you’re over 18 and you cannot move money into your copper account unless you’re over 18 and you can’t withdraw any unless you were over 18 which makes no sense because it’s banking app for teenagers do you know people below 18
By down2earth
Poor Customer Support
They say they work with PayPal and Venmo, but it has been nothing but problems trying to get Copper and those two banks connected. When I asked for help via email, the same, unhelpful response was repeated back to me over and over again. When my daughter tried the SMS support option, whoever it was on the other end didn’t bother naming themselves, and then just went radio silent after the initial response. There is no phone number to speak to a live person. There’s a good amount of teen banking competition out there now, Copper. Try harder.
By missinterpretations
Almost perfect
This app is perfect for what I need it for - a bank like card for my teen that I can easily send money through with no extra charges or hidden fees. The problem is I have three teens I’d like to sign up and unlike the stereotype Copper believes must exist for teens I do not have a cell number for each one. So make a note that you must have a DIFFERENT cell phone number for every teen/child you add. So no iPad or iPhones on WiFi are going to work unless you have a number for it. Big bummer or it would be a five star for me!
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Why should I report an Issue with Copper - Kids & Teen Banking?
- Pulling issues faced by users like you is a good way to draw attention of Copper - Kids & Teen Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Copper - Kids & Teen Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Copper - Kids & Teen Banking.
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