Copper app not working? crashes or has problems?

Copper Status

Published by NEXT Financial Inc on 2023-12-12

Copper is the banking app for teens and parents. We give teens an easy way to
access their money everywhere with the Copper app and debit card.

I have a problem with Copper

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Most reported problems

Reported Issues: 5 Comments

By Ajax 5 months ago

Hello I am a new user the the copper app a little after getting it I heard you can do things to earn gift cards and/or cash to spend on debit card and when I go to the earn section on the app it show a loading screen then just sends me back to the Main page and I know this is not on my end because I’m using a brand new phone and have good cellular/WiFi

By Yvonne Lopez-Rivera 7 months ago

Can't link my bank card

By Thomas L Post 1 year ago

I accidentally closed my daughters Copper account. She has a balance on her card which she cannot access. How do I reopen the account or please help so that she can have access to her money. Thank you

By Della Long 1 year ago

So I'm a teen mom and I cannot access my savings because I transferred all my money there to save up for her cold medicine and my baby is sick so I need the money and it will not let me transfer my savings to my card

By Bonnie Call 1 year ago

My granddaughter Violet Gosser had a copper card. She lost it, canceled and replaced it. She now has the new card, but the card that shows on her phone is the OLD card number. She has no idea how to delete the old one and hsve the new card show on her phone. Can you help?

Common dislikes about Copper app

- Advertisements don't emphasize better things like direct deposit and savings branch accounts

- Cannot move money into a bank account or copper account unless you're over 18

- Difficult to connect with PayPal and Venmo

- No phone number to speak to a live person

Have a Problem with Copper - Kids & Teen Banking? Report Issue

Common Copper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Copper app on iOS and Android devices. Solve all Copper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Copper iPhone Issues and Solutions

Copper iOS app crashes, not working, errors
Copper iOS app network issues
Copper on iOS has black/white screen

Copper Android App Issues and Solutions

Copper has errors/crashing/not working
Copper server network connectivity issues
Copper has black screen

Copper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Copper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Copper app crashes or not working on Iphone (iOS):

Close and restart the Copper app on iPhone
Update Copper app to the Latest Version for iOS
Uninstall and reinstall Copper iPhone app
Update your iPhone to the latest iOS version

Fix Copper on iPhone unable to connect to server/internet connection issues::

To resolve Copper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Copper black/white screen (blank screen) on iPhone:

Follow the Copper iOS app troubleshooting guide Here →

Copper Android App Issues and Solutions

Fix Copper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Copper app issues:

Force Stop the Copper App
1. On android, goto "Settings" » click Copper app. » click "Force Stop".

Update Copper to the latest version on PlayStore

Clear Copper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Copper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Copper.

Fix Copper unable to contact server/ Copper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Copper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Copper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Copper on android.

Solve Copper black/white screens issue on Android:

Follow the Copper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NEXT Financial Inc, developers of Copper.

38.71% Contact Match

Developer: Copper App

E-Mail: [email protected]

Website: Visit Copper Website

About this app

You can instantly send money to your teen directly from Copper . -Monitor your teen's spending with real time alerts. -Backed by Financial Literacy experts, so your teens learn about money in a safe environment. -Track when, where and how you're using your money. Get this app. Plus, we teach families how to make smart money decisions directly in Copper . Your future starts now! -No more cash! We give teens an easy way to access their money everywhere with the this app app and debit card. Peace of mind for parents. Independence for teens. this app is the banking app for teens and parents.