OnStar Guardian: Safety App

OnStar Guardian: Safety App Software


Company Name:

About: OnStar is an in-vehicle security, communications, and diagnostics system.
Headquarters: Warren, Michigan, United States.

 
  2023-12-12

OnStar Guardian Overview


What is OnStar Guardian? The OnStar Guardian app provides family safety services such as roadside assistance, help in a crash, family locator, and emergency services. The app is available to eligible OnStar members as part of their plan, and non-GM vehicle owners can try it for up to 3 months for free and then pay $15 a month. The app can be shared with up to 7 friends or family members at no additional cost. The app can be used in any vehicle, on a motorcycle, or even through a home's smart speaker.



Features


- Mobile Crash Response: The app can detect a car accident and alert an OnStar Advisor for help. It can be used in any vehicle or on a motorcycle.

- Roadside Assistance: The app provides help on the road, including jump-starting a dead battery, assistance with a flat tire, and fuel delivery. It can be used for any vehicle or motorcycle.

- Location Status: The app allows users to share and save real-time locations, view a live map, and send departure and arrival notifications.

- Emergency Services: The app provides priority access to an OnStar Emergency Advisor 24/7 and can send First Responders to the user's exact location.

- OnStar Guardian skill for Amazon Alexa: The app can be linked with an Amazon Alexa-enabled device to get emergency services from an OnStar Advisor in the user's home.

- Limitations: The app is only available in the US and Canada and on select Apple devices. It requires an OnStar Guardian service plan, cell reception, GPS signal, and device data connection. Some crash data may not be transmitted. The app can be canceled at any time. Additional terms and limitations apply.



Official Screenshots


         


Product Details and Description of



SAFETY SERVICES RIGHT ON YOUR PHONE Get family safety services — Roadside Assistance, help in a crash, family locator and Emergency Services — with the OnStar Guardian® app. No matter where you are, we're with you and your family – in any vehicle, on your motorcycle, even through your home’s smart speaker. Eligible OnStar Members receive the OnStar Guardian app as part of their plan. If you don’t own a GM vehicle, you can try it for up to 3 months on us, and after that, it’s only $15 a month. Plus, you can share the app with up to 7 friends or family members at no additional cost. FAMILY SAFETY THAT GOES WHERE YOU GO Mobile Crash Response • Crash detection that can send for help automatically • Smartphone sensors can detect a car accident and alert an OnStar Advisor • Help in a crash in any vehicle — or on your motorcycle Roadside Assistance • Don't get stranded. Get help on the road, jump a dead battery, get assistance with a flat tire — you can even get fuel delivered • Roadside Assistance for any vehicle or motorcycle Location Status • Togetherness when you're apart. The family locator that lets you share and save real-time locations, view a live map, even send departure and arrival notifications Emergency Services • Help when it's needed. The red Emergency button provides priority access to an OnStar Emergency Advisor 24/7 • Get specially trained assistance with medical issues, severe weather and more — all while our Advisors send First Responders to your exact location The OnStar Guardian skill for Amazon Alexa • Get Emergency Services from an OnStar Advisor — right in your home • Ask for help right from your compatible Amazon Alexa-enabled device • Link OnStar Guardian with your Amazon account to enable the skill LIMITATIONS See onstar.com/us/en/guardian-app/ for details and limitations. U.S. and Canada only. Available on select Apple devices. OnStar Guardian service plan, cell reception, GPS signal and device data connection required. May not transmit all crash data. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). Eligible customers who associate an approved payment method with their account and authorize recurring payments for their service plan within 30 days of activating their 1-month OnStar Guardian trial will receive 2 additional months of that plan at no additional charge. At the end of your trial and the first 2 months of your plan, OnStar will automatically bill the payment method on file monthly at then-current standard monthly rates. Customers with a preexisting OnStar or Connected Services plan are excluded from this offer. Plans may be cancelled at any time by pushing the blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. One-time redemption of offer per service plan or vehicle, as applicable. Offer is subject to change. Location Status services designed to locate compatible smartphones with Location Services permission enabled. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply. Roadside assistance provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Towing services have additional fees. Up to seven additional individuals can be added to the “My Family” section within the app. Select service plan required. OnStar Guardian skill and associated OnStar services requires successful account linking with Amazon Alexa, completion of a safety profile including an accurate and up-to-date physical address of the Alexa- enabled device. Physical Address must be confirmed and updated in the OnStar Guardian app. Device data connection is required. OnStar links to emergency services. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Terms apply. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.




Top Reviews

By Fastashell@

Phenomenal

My wife was having problems with the app but it worked perfectly with my credentials. It also worked wonky with her credentials on my phone. The IT folks worked diligently and fixed the issue and both apps are working beautifully. My wife’s review is lilcle80. So please understand that issue is fixed and we love the app!!!!

By bbeathea

OnStar user

Would love to have the opportunity to be a part of this testing community and provide more feed back it looks to be an amazing addition to the OnStar community!

By AffableMe

Should have thought of this before!

It’s like having a panic button in your pocket.





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