Contact Loom Support
Published by Loom, Inc on 2023-12-13 About: LOOM FOR iOS
Record your screen or camera with one tap. Share that content in an
instant with a link.
How to Contact Loom Customer Service/Support
Listed below are our top recommendations on how to get in contact with Loom: Screen Recorder. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Loom: Screen Recorder. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Loom, Inc
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Developer: Loom, Inc
E-Mail: [email protected]
Website: Visit Loom Website
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Reported Issues: 4 Comments
By Dipali mane
3 years agoNot able to record voice
By Rainbow runner
Can’t stop over billing.
No matter what I do I can’t get this company to stop charging me $30 a month instead of $8 like I signed up for. Several of my team members got added to my premium account automatically because of their email addresses and I have emailed literally 10+ times to take them off and support says I have to but after I delete them they come right back. Word of advice, Make sure you don’t use a real email address when signing up if your business. Create a fake one with gmail or hotmail and NEVER put your credit card info in.
By mznbx
CHARGED FOR UNUSED ACTIVITY.
you guys charged me over 100 dollars for not using the app. i had to buy the subscription ONCE for a school project because you guys don’t let new users record for a longer period. every time i tried to cancel it it would tell me an answer. i sent several requests for help and nobody answered me. i’m now out 100 dollars that I could have used for food, this is ridiculous and a prime example of poor business. you shouldn’t be charging people for “unused activity”.
By Oleeejek
App don’t work
I really like loom, have been using it at my laptop for a while. But mobile app … I don’t understand why they can’t make it work. It’s 2022 after all. I tried to log in, but my login and pass that I used for a few years on web version didn’t work, so I decided to create new account, but it didn’t work ether. Cause they require to verify email, and when I do that, nothing changes.
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- Pulling issues faced by users like you is a good way to draw attention of Loom: Screen Recorder to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Loom: Screen Recorder customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Loom: Screen Recorder.
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