Contact SIMPLE: your nutrition guide

Contact SIMPLE Support

Published by on 2023-12-21

About: Simple fasting and meal tracker app is the easiest way to keep track of your
eating habits, get personalized insights about your health, and make your daily
fasting routine better. Benefit from the most popular, healthy, and effective
weight-loss method, trusted by hundreds of millions adopters worldwide! Perfect
for establishing a basic eating discipline, Simple is ideal for keeping yourself
in good shape during self-isolati.



How to Contact SIMPLE Customer Service/Support

SIMPLE: your nutrition guide Contact Information

Listed below are our top recommendations on how to get in contact with SIMPLE: your nutrition guide. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SIMPLE: your nutrition guide. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: AM APPS

E-Mail: [email protected]

Website: Visit SIMPLE Website



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Privacy & Terms:

https://support.apple.com/en-us/HT202039

http://simple.life/privacy.htm

http://simple.life/tos.htm




Reported Issues: 85 Comments

4.7 out of 5

By Sandra L Maroney

4 months ago

I AM TRYING TO GET A REFUND FOR BEING OVER CHARGED FOR THE PROGRAM I NEED YOU TO REMOVE THE $48.00 CHARGE FROM THE ACCOUNT I HAD GIVEN YOU THANK YOU FOR YOUR HELP IN THIS MATTER-------BELOW IT SHOW MY BANK STATEMENT WHERE YOU OVER CHARGED ME ---I HAVE INDICATED IT BY MARKING IT WITH ASTERISKS SANDRA L MARONEY 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $48.00**************** 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $29.99

By Sandra L Maroney

4 months ago

I AM TRYING TO GET A REFUND FOR BEING OVER CHARGED FOR THE PROGRAM I NEED YOU TO REMOVE THE $48.00 CHARGE FROM THE ACCOUNT I HAD GIVEN YOU THANK YOU FOR YOUR HELP IN THIS MATTER-------BELOW IT SHOW MY BANK STATEMENT WHERE YOU OVER CHARGED ME ---I HAVE INDICATED IT BY MARKING IT WITH ASTRICKS SANDRA L MARONEY 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $48.00**************** 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $29.99

By Melanie payne

5 months ago

I DID NOT ORDER THIS!!! My 4.99 needs to be returned please!!!!!!!

By Susan Westin

7 months ago

Did not sign up for membership I cancel the day I stated it and realized it was a SCAM

By Kathy

8 months ago

I got charged the $1 last Sunday. Contacted our bank and put a stop payment on any future charges from this company. No charge from our bank. They were happy to help!

By Sandra Salter

8 months ago

I did NOT get this subscription. You have charged my account and I will join others in the class action lawsuit against you if you do not send me proof of cancellation and refund!

By Helen Terry

9 months ago

Please cancel and provide a refund and if u take another penny, I will start a class action and we will sue your asses.

By Laura Davis

1 year ago

You charged me $79.29 on 4/1/23. Not authorized, haven't used and demand a refund!!!

By Sue Sterk

1 year ago

Canceled in July, 2022 and keep getting charge of $59.40 every 3 months. Contacted again just the other day and was given another cancellation number and was told I would receive a credit. However, I was charged on my account another $59.40. How does one stop this madness. Ultimate scam........ beware.

By Ann Carmack

1 year ago

You charged me for $79.20 on PayPal yesterday. I did not approve this. Please refund me at once!

By Susan Hesson

1 year ago

Want my initial 11.00 free trail money back and no subscription . If not done I will contact the attorney general.

By Gregg Design

1 year ago

This app and so called company is all scam. Do not sign up for anything, they will steal your money and you won't be able to cancel. I'm out a dollar (luckily) and realized it was a scam. Used PayPal and canceled the reoccurring charges in the future. Can you say China, Putin, N Korea or some douche in his mother's basement giggling at how clever they are.

By Bonita Allen

1 year ago

I don't want this account, I don't want any more money taken out of my account, nor do I need someone to tell me not to eat! I can't find their phone number anywhere to cancel. I e-mailed them to stop, but from what I have read, they don't pay any attention to that. They need to give us a customer service number.

By Laurel Crull

1 year ago

I want to cancel NOW

By Heather McLeish

1 year ago

Hello, I want my 39.20 to be refunded to me on my bank account. I did not sign up for this and I do not want this. If I donโ€™t see youโ€™re gone Iโ€™ll be contacting my bank immediately. Please do the right thing and remove the charge from my bank account. Heather

By Deidre Fitzgerald

1 year ago

Signed up for my trial for $1 and was charged that at $59 on the same day. So much for a free trial

By Cheryl OHARA-JENKINSON

1 year ago

I'm trying to cancel but web site is not responding.

By Julie A Williams

1 year ago

TERMINATE MY MEMBERSHIP IMMEDIATELY. I will contact my credit card and no longer authorize any charges by this company.

By Patricia Paxton

1 year ago

I sighed up for the simple app, but cannot start using it until 1/1/23. Can you change the start date? I signed up for one month only so please end it 1/31/23.

By diane montfort

1 year ago

I need to cancel my payment. I don't use apps on my phone. I am sorry I clicked on the link. I entered my age as in the 60-69 age bracket and I am 71.

By Shaneka Alaro

1 year ago

Unauthorized payment was taken from my account I want my money back

By Hayley Sciluffo

1 year ago

Please cancel!!! I cancelled months ago and you keep charging me. Please refund me my money. I do not have the app on my phone anymore

By Chrissy Elder

1 year ago

Please reach out to me. The CSR that I spoke to refuses to refund my money and I do not want to escalate this.

By Connie Small

1 year ago

Thought I signed up for free trial. I did unsubscribe but they still keep trying to charge my card for 79.00. I have been told the subscription is canceled but still trying to charge me. I see from other comments I am not the only one. This is criminal and has influenced my decision not to try other apps.

By Tammy Woods

1 year ago

I would like to CANCELL my SUBSCRIPTION

By Deb Parsons

1 year ago

Use have takin over $390 from my account I do not have this app I would like a refund please , I have tried sending emails an no reply . An you do not have a contact number.

By Karen Yetman

1 year ago

Same issues as everyone else im charged but do not have it

By Heather Holt

1 year ago

Fraudulent and charged and did not sign up!!! I cannot get Chime to cover the claim and I need my money back! I do not suggest going anywhere near this app or CHIME!!!! I also have setting on chime acct NOT to accept charges from foreign companies and they did anyway

By Judy Wood

1 year ago

I signed up for $9.73 trial and if good they would bill me $60.00 a month. That same day they debited my card 9.73 and 60.00. No explanation on how to use program or no. to call for help. Need immediate refund of 69.83.

By Rochelle Sizemore

2 years ago

YES YOU CHARGED ME AND I CANCELED MONTHS AGO....RETURN MY MONEY THEIVES IM REPORTING YOU TO THE BBB

By James flaherty

2 years ago

RIPPED OFF , i am reporting you to my bank for fraud , the whole process is a scam

By Shannon Coates

2 years ago

My account has been charged $9.73 and $60.00. I do not know what this is. I did not order this. I want a full refund. I am turned this into my bank today as a fraud. I need you to refund my account immediately. Your company needs to stop scamming people. Plus there is no way to contact you directly....

By Elizabeth signore

2 years ago

Hi your program sounded like a good fit but I contacted my Doctor and he thought it could be a dangerous program for me. I am 69 so I get his reservations ! I have tried many of yr cancelation procedures to no avail. So in closing I need assistance from your end . Please help me cancel this app. Thanks, Elizabeth Signore

By Erica Young

2 years ago

I signed up for a free week trial, to pay $1. Immediately saw that day it wasn't for me, and canceled the very next day. My bank account has been charged the $1, plus a $44 charge. I will call the bank today to report this fraud if it isn't refunded immediately.

By susan reed

2 years ago

I am having trouble signing up for the app. Is there someone I can talk too.

By Gale Nichols

2 years ago

Hello. I immediate Canceled this app. They charged my card $49.99 anyway. There is no way to get in touch with this den of thieves. I have contacted AT&T, the FTC, and any person on the web remotely appearing to be this scamming organization. DO NOT FALL FOR THIS. THERE IS MO WAY TO CANCEL & NO WAY TP GET YOUR MONEY REFUNDED. PASS THIS INFO ON. POST IT ON YOUR FACEBOOK AND ASK EVERYONE TO SHARE. THIS APP IS A SCAM

By Patricia Brooks

2 years ago

I signed up for a free week trial. The same day they charged me 44.00. My bank account is overdrawn. Now they will not contact me back or refund my money. I am so upset

By Olga Lopez

2 years ago

I already paid for a year subscription which is not up until June of 2022, and my credit card was charged $34.99 out of the blues. I need to be reimbursed immediately.

By Elijah

2 years ago

I cancelled after the trial and come to find out charged 2 months in a row. This is crazy! I want a refund!

By Jennifer

2 years ago

Did the trial, cancelled right after I did it. Have been charged 2x now. I did get a response back stating the subscription was cancelled and no more charges would take place. Yep still getting charged. I canโ€™t get a hold of ANYONE!!!

By eddie

2 years ago

so out of all these complaints has anyone been refunded yet? and for the record i got fooled too.

By Marilyn Nelson

2 years ago

Same story as everyone else. 39.95 or so and I cant even get into ap

By Kimberly

2 years ago

I am reporting your company for fraud as I had contacted SIMPLE LIFE to CANCEL twice and went to the web page to cancel something I only wanted to TRY. I received one email that the company would respond to the cancelation NOTHING HAPPENED. NOW I am CHARGED for the FREE TRIAL AND A MONTH SERVICE that I wanted to conclude If I do not hear from you, I will report you to the BBB for fraud and deceptive practices to consumers.

By Tearah Speece

2 years ago

I will be reporting this company for fraud. I never even personally subscribed. And was just charged $78 out of nowhere. I have 3 kids and now $20 to live on the rest of the week.

By Nicole

2 years ago

Got this app and tried it for 3 days. I did not find it helpful at all. Not worth the money. I cancelled the app from my Apple subscriptions and I emailed them asking for my money back. I got an auto response on July 19, 2021 and have not heard back. What is the phone number please ?

By Mirjam holt

2 years ago

Hi i canceled my memebership trial before it expired and it charged my card. I need this to be refunded asap. Thanks

By Jamie McMurtrey-Porto

2 years ago

I have to cancel I just signed up 7/27/21 My Dr advised against this program for me. I will stop payment if I donโ€™t get a reply Jamie McMurtrey-Porto

By Ethel White

2 years ago

Please cancel my subscription not what I want .

By Debbie Dreves

2 years ago

I have tried to cancel my account for the third month now with no success. Does anyone have a number to call to cancel?

By Ronda k

2 years ago

I canโ€™t cancel. They have made it impossible! Sick and tired of them trying to charge me for something I donโ€™t want!

By JANET E AVILA

2 years ago

I WAS CHARGED $39.20 AFTER I TRIED TO CANCEL THE FREE 7DAY TRAIL

By Lissa Holgate

2 years ago

I did not intend to subscribe to this and have never used it even though evidently the $ has been coming out of my credit card for months. How do I cancel and get a refund please?

By Christy Jenkins

2 years ago

I have not received the email confirmation to get started

By Angela Smith

2 years ago

I have been trying to cancel this account but I am not getting any where with it

By Jessica Bumeister

2 years ago

I was charged for a 12 week subscription even though I canceled the trial within 5 minutes. Please assist with refund.

By Mariamne Young

2 years ago

would like to cancel subscription. i was previously billed $39.20 plus some sort of $1.00. Please credit my account immediately.. I signed up for a trial period and was still charged. Rather shady operation. M

By Linda Lindsey

2 years ago

Why do these people not a contact phone number? I find that very shady. Apparently they want to keep people from being able to cancel. Obviously, this must be the case as there is no phone number ANYWHERE on the web site. So many other people have posted similar complaints. Maybe it is time to contact the Better Business Bureau.

By Dan Schmitz

2 years ago

I want my $39.20 refunded immediately. I signed up for your $1 trial period and you charged me for the full membership. Not a very up front way to do business!! You wonโ€™t return my emails that Iโ€™ve sent concerning this matter which says a lot about your company. I expect a refund immediately!!!!!!!!!โ€™n

By Audrey Baker

2 years ago

I've done all the hoops and shit that you wanted now I am asking you to remove me from your mail.. cancel and subscriptions that you have under my name and REFUND me my CASH!! Thank You

By BRENDA PARR

2 years ago

Please cancel this subscription. I only signed up for the 7 day trial and I am being charged every week or month. I do not want this service any more. Stop billing me.

By Linda Dittmer

2 years ago

Help, I forgot to tell the app to start my fast last night. Now my fasting times are all messed up. How do I get back to my correct timings?

By T. Britt

2 years ago

I am disputing charges even after showing these crooks my account has been unsubscribed and inactive for a year! I submitted multiple forms of proof I didnโ€™t have a subscription. I keep getting these sketchy messages from Maksim Kamenskii the supposedly Customer Support Manager that they donโ€™t see charges submitted from their end . This is crazy Iโ€™ve been arguing foe over a week to get my money back.

By Melissa Beebe

2 years ago

Can't cancel and want to.

By ANNE STEVENS

2 years ago

(Above address or astevens@redacted). AGAIN! Signed up for a 7 day free trial. Charged for a year after canceling the next day. I need to speak to a HUMAN and it is only FAIR to get a total refund as none of this went as the app advised me would happen. Have sent several messages! NO RESPONSES at all. Another life lesson, never sign up for anything posted on FB!

By Tonya

2 years ago

Want this cancelled and cannot read h these people!

By ANNE STEVENS

2 years ago

I used the Apple Store to enroll in simple life program on 4/5-even hit the key to have 7 days free trial but then I cancelled on 4/6 after reading about the app more. I have a screen shot of the cancellation notification, and yet I was still charged the yearly rate. Never used program. I insist charge be noted on my credit card asap, or I definitely will be posting comments of this unethical charge/app. Please confirm my acct will be credited. Anne Stevens astevens0620@redacted or astevens@redacted

By Haroletta r Flythe

2 years ago

Asked to cancel my subscription and the workbook and nutrition plan and told to send google play user ID that I can't find. Please cancel my subscription I'm notifying my bank today and putting in a claim for a refund.

By Mariamne Young

2 years ago

Why make it so difficult (or impossible)to cancel free trial? You are setting yourself up for poor reviews, complaints, etc. should be illegal to begin charging for paid subscription without giving trial customer option to cancel. Ancestry. Com did the same with me.

By Joan peters

2 years ago

Cancel my account and send me my money this is not worth money was not told I was going to pay anything so put my money back ASAP.๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž

By Traci

2 years ago

The number of reported fraudulent charges is absurd!! I feel like I'm trapped. Everything everyone is saying is absolutely true, cancelled - still charged; no subscription showing - still charged; can't even use the app - still charged!! And what's WORST than not providing a phone number for customer support? By repeatedly saying "If you have any comments or questions on any part of the services or any part of these Terms of Use, please feel free to contact us at care@redacted" ... WHEN THEY DON'T ANSWER THEIR EMAILS. Other than filing a dispute through paypal, I've tried reaching out to apple support. My only other recourse is to stop payment via my bank account. What a rotten fucking organization.

By Donna Snyderman

2 years ago

I would like to cancel my subscription that I actually didnโ€™t subscribe to (I did it through an ad) I canโ€™t even get the App on my iPhone because I canโ€™t get the app because I DO NOT have iOS 3 or more! You took one payment already....PLEASE DO NOT TAKE ANYMORE OUT! Thank you!! PLEASE CANCEL!!

By Tiphany Travet

3 years ago

I canceled this subscription and a payment still went thru!!! Why tho??? Please cancel my subscription thank you.

By Antoinette Derouen

3 years ago

PLEASE CANCEL! IT'S NOT SHOWING UP IN MY SUBSCRIPTIONS BUT YOU KEEP TAKING MONEY OUT. WHEN I GO TO LOOK FOR IT ON MY PC OR ON MY ANDROID IN THE STORE....IT'S NOT SHOWING UP. I NEED THIS CANCELLED RIGHT AWAY. You people are thieves and sketchy about making it easy to contact you or cancel. EVERY other app shows up on my subscriptions but yours, but money just came out again. CANCEL now please!

By Shauna D Harrison

3 years ago

PLEASE CANCEL! IT'S NOT SHOWING UP IN MY SUBSCRIPTIONS BUT YOU KEEP TAKING MONEY OUT. WHEN I GO TO LOOK FOR IT ON MY MAC OR ON MY IPHONE IN THE STORE....IT'S NOT SHOWING UP. I NEED THIS CANCELLED RIGHT AWAY. You people are thieves and sketchy about making it easy to contact you or cancel. EVERY other app shows up on my subscriptions but yours, but money just came out again. CANCEL now please!

By Yvonne Dawe

3 years ago

I cancelled this subscription before the 7 day free trial had ended. I cancelled the app on my phone as I could find no other way to do so. I got a message that it was cancelled. However I later received an email from Simple that I was being charged for the subscription. I responded to the email that I had already cancelled it and that I wanted a refund. Their response was to ask me if I had received a confirmation email of cancellation. I said I did not get an email but only got a message on my phone. So clearly this is a rip off! What's even more annoying is that I keep getting messages on my phone eg. reminders to drink water or start my fast. I want these to stop. I have looked for a phone number in the hopes of speaking to a person to resolve this issue but cannot find one.

By Kimberly Dixon

3 years ago

I've done the free 7 day trial amd I want to cancel subscription, do NOT charge me please. Kimber3744@redacted

By Josephine Delellis

3 years ago

please cancel my subscription. I don't ewant to renew after the one week free.

By Irene Tashos

3 years ago

Please cancel my subscription Thank you not working for me

By Saidat Akande

3 years ago

I'll like to cancel my subscription ASAP.

By Katie Thompson

3 years ago

I need this taken off my phone Iโ€™ve done all I can do Iโ€™m order to cancel the subscription on my end but it still says active. I need a live person to email me back not just an automated email.

By Letisha Taylor

3 years ago

I like to cancel my membership. I did not want to pay 34 to 35 dollars please send me back my money

By Diane Anglin

3 years ago

I want to cancel subscription and I don't have the app on my phone anymore.

By SammyJagar


Waste of money, got ripped off!!!

I got suckered into this app by an advert on Instagram. โ€œTry for $1 for a week! Satisfaction guaranteed in first 30 days!โ€ Well, I ended up paying for the fist 12 weeks up front for $35 because it was a โ€œdiscountโ€ offer and I figured if I didnโ€™t like it, the guarantee would cover me. Well, I was absolutely WRONG. I start the app, and it is super cheesy. Not custom tailored to your needs at all. Itโ€™s basically an over glorified timer to remind you when to eat and stop eating. Logging meals is annoying, you have to search through a bunch of emojis that match with what you ate. I used this diligently for about 4 days and I hated it. I honestly was already intermittently fasting before this app, without even trying. This will not be helping me with my weight loss journey, so I contacted their support team to help me with my refund. I was told that I have to use this annoying app for 30 days and then, Iโ€™ll only get a 50% refund. They donโ€™t stand by their guarantee, so BEWARE. Donโ€™t fall for it like I did. Youโ€™ll surely be disappointed. Just set a timer on your phone for a window of 8 hours to eat, and thatโ€™s basically what youโ€™re paying for. Not to mention the app is super buggy, I had to constantly re-log meals twice, the app on the Apple Watch does NOTHING. Itโ€™s total garbage.



By Sporkville


An intentionally misleading money grab

Intermittent fasting works, but this app is a scam. They set false expectations that would land their users in the hospital or the morgue. (No, a person will not lose 160 pounds in 6 months through intermittent fasting alone.) Theyโ€™ve also designed numerous traps into the app to trick users into converting trial accounts into paid subscriptions. Decline to do this and they just rearrange the buttons and screens and ask again and again to deceive you into giving them your money by mistake. Donโ€™t fall for their dirty tricks. Itโ€™s a bad app peddled by bad people. ADDENDUM: Their response about how theyโ€™d love to hear about my Simple experience is all for show. I contacted support BEFORE writing my review. When they refused to help because they claimed it violated some arbitrary internal policy of theirs, I replied that theyโ€™d left me with no alternative but to write a review about my experience and seek resolution with my credit card company. They didnโ€™t bother to reply to that, so thatโ€™s exactly what I did. Their sudden concern is a pile of hot garbage. There are a lot of 1-star reviews here with people complaining theyโ€™ve been scammed or were charged when they werenโ€™t supposed to be. Buyer beware.



By schifferaishath


The free trial is a SCAM!!

The app was promoting a free trial and where i need to use my card so i did. However it yesterday charged me over $200 for a year subscription saying i have not cancelled my subscription. First of all i never subscribed to the paid service and i provided my card details trusting them and for to try a free trial. However since its a scam they charged me for a full year and refused to give me back my money as any other scam. If it is was a legit business they will for a month not for 12 months!! Please be aware when using their free trial before you get scammed!! **************************************************Reply to developer: true. I started a free trial on oct 2020 and provided my cards for a free trial. Like i replied to Anne on email i had no knowledge i was subscribed to a monthly/annual service. If i knew i would have cancelled or contacted your team. I saw your promotion on instagram and provided my card details for a FREE trial. I used it for a few hours and i knew it was not for me. But now i am been charge for a full year though service has not been used for even 24 hours!! My card details was provided for a free trial and not to be charge for a monthly/annual subscription that i was not aware!




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