Contact Phone Cleaner Support

It happened to be that a couple of years ago I happened to develop two of every email. I then told this app to get rid of the duplicate contact addresses, and what it did was to get rid of every single address. Supposedly it was supposed to back everything up to the icloud but I could never find it. I called Apple support and got a very nice woman at the first level of support who, after 30 minutes said she was going to get me to a higher level of support but somehow we lost each other. I then called support again and immediately said I needed a high level. The woman who answered looked up my account and immediately transferred me to high level who knew exactly what to do. Problem solved! However, outside of this program destroying my contacts list on my phone, there were other TERRIBLE characteristics that this app had. THERE WAS NO TELEPHONE NUMBER WHICH YOU COULD CALL and YOU COULDNT EVEN FIGURE OUT WHO THE DEVELOPER WAS using three search engines. Recently I had decided that I wouldn’t buy software from any company without a support telephone number. I sent an email TO SUPPORT ABOUT 6 or MORE HOURS AGO AND HAVEN’T heard a thing. BTW, I’ve had Mac computers for fifteen years, and in times past even programmed mainframes, so I think I am reasonably computer literate.

This app will remove all of your contacts from your phone, and every time you try to restore, it will delete from your phone again. There is no customer service number, you have to email them ONLY, they will not call you, they will not provide you a number to call, they will only email and request screen shots, they have no remedy. I lost 5478 contacts!! My iPhone only restored 2458 I did a total reset after trying to only restore contacts 4x The worst part is they are trapped in this App And no one from this company can tell me how to get them back, I have since found other customers who have written bad reviews for the same problem!!

In my mobile suddenly all photos duplicated. Hence, I downloaded this app. It scanned 9k photos and it was asking to delete 6k photos. It was also deselecting duplicate photos and keeping only one photo , which was correct behavior but When I click on the delete button. It was showing 9k photos will be deleted. That means it was asking to delete all 9k photos instead of 6 k duplicate photos after clicking the button. There was other options once you click delete button to select or deselect photos. Either you delete or don’t delete. Because of poor testing end user face problems. I lost my all photos.