Contact صحتي | Sehhaty

Contact صحتي Sehhaty Support

Published by on 2023-12-21

About: تم تطوير صحتي من قبل وزارة الصحة في المملكة
العربية السعودية تماشياً مع رؤيتها لتسهيل
الوصول للرعاية الصحية وتحسين جودتها وزيادة
الوعي الصحي في المجتمع. - تعد صحتي منصة
وطنية لصحة سكان المملكة من مواطنين ومقيمين
من خلال توفير المعلوما�.



How to Contact صحتي Sehhaty Customer Service/Support

صحتي | Sehhaty Contact Information

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Reported Issues: 73 Comments

4.5 out of 5

By Muhammad Asif Muhammad Suba

2 years ago

Dears, I hope you are doing well. I just want to update my mobile number that registered in my sehatty. Email: asifbajwa4247@redacted Old mobile number: 0542714666 New mobile number: 059 493 4247 Reason: I lost my old phone and mobile number I appreciate your support. Thanks & kind Regards,

By Hanif ullah

2 years ago

How to update phone number

By Zakir Hossain

2 years ago

dear Sehhaty! my old mobile number is lost then Sehhaty not working. please update my new mobile number 0506922418 and fix this problem. thank you). Login sehhaty but verification code (OTP) not sent to my new mobile number.Plesse dear sehhaty Plesse Help me kindly.

By Rogel Chatto Gana

2 years ago

I took my booster (3rd vaccine) last December 21, 2021, but until now my Sehhaty is not updating it.

By ajice jane

2 years ago

my registered mobile no. got expired. so i want to update my phone no. verification code has send to expired mobile no. Is possible to send verification to my email.

By Shakil Abbas

2 years ago

I lost my sim am in pakistan. How I change my num. I wants to get health passport for travel to kingdom

By Muhammad shakeel

2 years ago

Assalam o alaikum. I have big issue and problem from sehaty new update location problem any time I open the My sehaty app every time need location and location not work in Pakistan please solve My problem as soon as well

By Nichol Jessone Eviota

2 years ago

Sir i cannot open my sehhaty because i forget my password and my number was lost.. Please help me

By N. Jaheer Husain

2 years ago

i got my second dose vaccine 11th July but still Vaccine certificate didn't appear in my sehhaty apps

By Alamgir Bepary

2 years ago

My Sehhaty apps is not working. I forgot my password, after I select my date of Birth, message is always "error occurred, try again later". Please let me know how to solve this problem. I have a big available storage on my phone.

By Raju nepali

2 years ago

My sehaty no show medical report

By Rajunepali

2 years ago

I put fst viccine March 16 2021but my medical report not show in sehhaty app my number 0596188573 I am now nepal I come riturn 19 July but not medical riport show how can I do I want medical report

By Rana Hashim

2 years ago

Sehhaty app not sign in. Even I uninstall and again install same issue. Pls help me to open my sehhaty and I need to make appointment for my 2nd dose covid 19 vaccine. My mobile number. 0555253123 I appreciate your support.

By S. Satheesh Kumar

2 years ago

Sehhaty app not sign in. Even I uninstall and again install same issue. Pls help me to open my sehhaty and I need to make appointment for my 2nd dose covid 19 vaccine. My mobile number. 0561409501

By beverlyn

2 years ago

i took 2 doses of astrazeneca but i cannot print the medical report its showing that i am unregistered

By Anil kumar das

2 years ago

Dear Sir Good morning I try many times yesterday and today also for covid test once I click on yes I'm sure then appear sorry, the time slot you choose is no longer available please choose different time slot Please help use

By shib kumar babu bhujel

2 years ago

Plz my new mobile number update my mobile number is 0592136079 and my id 2257012241 plz solve my issue

By Abigail Dayao

2 years ago

I'm Abigail Dayao and this is my iqama # 2466181738. I can't log in to sehhaty because I forgot my password and the mobile # I used to register was lost. What am I going to do to recover my account?

By Jun Javier

2 years ago

still my first dose certificate didn't appear in my sehhaty apps.

By Harun

2 years ago

My sim card block How do I re-register sehhaty

By Mohammed

2 years ago

Dear Sir, My wife (Iqama no-2258844899) has taken 1st dose of covid-19 vaccine on dated 16/05/2021 at Al-Hammadi -Olaya . But unfortunately , it has not updated in the system still now. It is showing only booked appointment . Best Regards Mohammed

By Murssid Hussain

2 years ago

I have no registered number when i am loging then otp is going old number now i have no old number then what i do sir. Please solve my problem

By Zafarali

2 years ago

I regester my iqama on 30 /04/2021.for covid vacine but untill now my mobile is not showing me any vacine centre on disply please i m so frestated i dont know what hppn my date of birth is. 01/01/1997.please help me

By Leni Cardino

2 years ago

i want to change number in my sehatty apps but the problem i cant sign in because i forget my password please help me to sign in again in change account please" thank you verry much

By LEKH BAHADUR SHRESTHA

2 years ago

Dear Sir, i take first dose Corona Vaccine on 26/04/2021 in Prince Mohd bin Fahad Qatif Center but, still not updated in my Sehaty application. Medical report no showing in Application. still showing Vaccine appointment date only. my details as below. Iqama# 2325882021 Mobile# 0581393762 Please do the needful update. Best Regards,

By taushif ashhar

2 years ago

i need to update my mobile number in sehhaty aap because old sim is not working so i cannot receive OTP so please solve my issue.

By Muhammad Imran Muhammad Ashraf

2 years ago

Sir I am taken 1st does 13 March 2021 but my sehhaty report come incorrect 31 March 2020 please kindly change my report sehhaty and update my tawakalna. Please sir help me. My sehhaty report come incorrect 31 March 2020 than not change tawakalna immune. I m not go working and out side that my problem plz self my problem than I am go working Iqama #2304517416 mobile #0502257716

By Muhammad Sajid

2 years ago

Please change my number old number 0571693413 new number 0581743735

By Carol Baldesancho

2 years ago

Sir, I registered in Sehhaty last April 29, 2021 and until now the status is still pending. I want to have a covid vaccine but I can't got an appointment. Am working in a hospital as a dentist and it's mandatory. Please help me how can I get an appointment. Thank you

By kessy

2 years ago

I can't create an account, it's saying "Error wrong national/iqama Id number or date of birth" Although I am filling it right way, same as my absher account!

By Sajith

2 years ago

Sorry, you can’t book an appointment because there are no available vaccine centers right now 19 day try no available vaccine centers plss help

By mohammad rasel

2 years ago

Please need update my mobile number 0598209033 for sehhaty application login

By ali

2 years ago

my change number 0571336861 my iqama number 2484381641

By ali

2 years ago

my change number

By Jahiduzzaman

2 years ago

Please need update my mobile number 0572352860 for sehhaty application login

By Fuhad

2 years ago

I trying to change my sehhaty passwords. Sehhaty send verification code. but I Get not any message. How I can change my password?

By John Eric Dimaano Lagmay

2 years ago

How to change my old mobile number?

By MuhammadAhsanShakeel

2 years ago

Dear sir.i have lost my mobile sim card that was i using for sehhaty application dear sir plz tell.my now how can i update my new mobile number i will be thankuful to u for ur reply waiting for ur reply

By AAKIB TABREZ

2 years ago

My first dose vaccination done on 26 April 2021 but still now no any update in sehhaty or tawakkalna

By Hafiz Muhammad

2 years ago

Sir 30 march qateef hospital I take 1st dose vaccin but still not received my medical report in sehathy app my no 0581564767

By Nabilmuhammed

2 years ago

I cannot receve code number. This is my new number 0572129501

By Khader Basha

2 years ago

Sir 11 April I take my 1st dose vaccine but In app it shows my first dose is still pending and now my second dose appointment is also not visible.

By Forid

2 years ago

Sir please help me.Change the phone number.

By khan aftab

2 years ago

Sir 01 may I take 1st dose vaccine but still not received my medical report in sehathy app my no 0538158231

By Ajims mm

2 years ago

Sir 22march I take 1st dose vaccin but still not received my medical report in sehathy app my no 557499242

By Ray Dente Maribojoc

2 years ago

I was registered last April 25,2021 but until now I can't booked an appointment for covid vaccine, it always said " No Available Vaccine Centers" but why my my colleague he registered yesterday and he already get an appointment please fix this issue

By Md kabir hossain

2 years ago

I need covid-19 appointment but no sow Center. On the Available time only one or two center sow.Please help me and see this Matter.

By Joseph U. Dela Cruz

2 years ago

How can i receive a verification code for sehhaty app because The number i used before is block. I am using now a new number 0561901102. Please guide me . Thank you

By Joseph Ursabia Dela Cruz

2 years ago

I cannot receive the verification code because the number i use before is block. This is my new number 0561901102.

By Mohammad Sharif ahmed

2 years ago

I want to update my mobile number. Becoz my OTP number not came to my mobile. What the solution? Plz urgent reply🙏

By Sidhik rahman

2 years ago

My GPS system is enabled in mobile. While iam trying for vaccine appointment, it gives message that GPS location service is not enabled. I checked and verified that location service in mobile is enable. Even i installed and sign in in another mobile. I also uninstall and again installed and login But sehhaty app gives this same error message. Please help to resolve this issue. I registered my Sehaty app on 23 march and trying for appointment but still not yet got and also now this location problem

By Mohammed Waheed Ur Rahman Sufi

2 years ago

Assalamualekum wa rehmatullahi wa barakatahu. My GPS system is enabled in mobile. While iam trying for vaccine appointment, it gives message that GPS location service is not enabled. I checked and verified that location service in mobile is enable. Even i installed and sign in in another mobile. I also uninstall and again installed and login But sehhaty app gives this same error message. Please help to resolve this issue. I registered my Sehaty app on 23 march and trying for appointment but still not yet got and also now this location problem is coming. Jazak Allah Khair. Thanks for your help and time.

By Muhammad Shareef Abbas

2 years ago

I wany to apply for 1st dose of vaccine, I have opened location, but is is showing, enable location, please suggest Regards Muhammad Shareef Abbas 0554820039

By Sathish Mohan

3 years ago

Even though location services are enabled app returns message to enable location services which prevents proceeding further for booking an appointment. Any help in this regard is highly appreciated.

By Daniel

3 years ago

GPS, Location is all on. But Sehhaty says enable location to see all vaccination center nearby. Error message. So annoying. Fix this please

By Hiren Mewada

3 years ago

My GPS system is enabled in mobile. While trying for vaccine appointment, it gives message that GPS location service is not enabled. I checkedand verified that location service in mobile is enable. Even i installed and sign in in another mobile. But sehhaty app gives this error message. Please help to resolve this issue. Thanks for your help and time.

By Idrish khan

3 years ago

Sir how can update my number for sehhaty because my old sim is expired so i cant received the verification code please help me to update my new number for sehhaty.

By Julius Cueva Fadrillan

3 years ago

I have a problem with my mobile number my mobile number is not updated icant recieve any messges so that i buy new sim card. Sehhaty need verification code how can i open now because sehhaty says i already registered with my old number plss help thanks!

By Najmul hoda

3 years ago

Sir please change my mobaile number sehhaty app my ikama number 2432846307 my new mobaile number 0500856972

By Najmul hoda

3 years ago

Please change may mobaiil numder sehhaty app 0500856972

By Saibhaj

3 years ago

Sir i lost my sehatty rejester number when login coming otp in my old number I don't have old number so how can i update new number pls hlp me

By Reshma Sultana

3 years ago

I have taken my first dose of Covid 19 vaccine on 18/3/2021 & the date mentioned in my medical report is 21/3/2021. In app my first dose is still pending and now my second dose appointment is also not visible. When I tried to cancel my appointment and tried to book once again for second dose I'm unable to do it. Please help me at the earliest. Thank you.

By gary gomes bron

3 years ago

good morning sir, how can update my number for sehhaty because my old sim is expired so i cant received the verification code please help me to update my new number for sehhaty.

By shahzad

3 years ago

Why Riyadh Expo and Deriya hostpital is not appearing in my list to get an appointment as compare to my Saudi friend?

By Abdul nater ali shahul hameed

3 years ago

Please change my mobile number sehhaty app 0552119064

By Nezam ahmad

3 years ago

My sehhaty account not allow to get vaccine appointment Only show registered but not date for vaccine Please help me to solve this issue

By Raymond Parayno

3 years ago

how can i update my new number. Because i registered before in sehatty apps. But now i can’t open my apps because i can receive OTP. How can change my number.?

By SONOO SAFIK SAFIK

3 years ago

Not support my iqama my date of birth why my number correct not matching what problem please help

By PRAVEEN RAJ PATHALIL

3 years ago

Sir, I received 1st dose of covid 19 vaccine on 08/03/2021. Appointment for second dose is 03/06/2021. But now the second appointment not showing in sehhaty app. It disappeared automatically. How can I get it.?

By Zubaida Shah

3 years ago

It is so annoying that I wished to get into app for my second dose registration as it delayed due to unavailability of vaccine. I forgot Sehaty passward and wished to reset but system asks medical file number? that I do not have. I called twenty times different days but have been directed to others each time ? Hope some one can help me out.

By ahsvslcihwfenofa


Frustrations

This app is terrible. I cannot Update personal information. I registered for the vaccine on Dec 15- have not been vaccinated yet despite having several concerning conditions. I know people who signed up later, are younger than me and have no medical issues who have received the vaccine. The message that it’s “under evaluation” is sometimes in English and sometimes in Arabic, despite the chosen language being English. About half the time when I try to log in it tells me to register yet when I do it tells me I’m Already registered or it is just blank. There is no one to speak to about this as 937 does not manage the app- even though that’s who manages the app and who the app instructs to contact if there are problems. When I do speak with someone, sometimes they don’t speak English (even after choosing the English option) and take no Accountability for the problems even though the app Is through them. Very frustrating.



By nerjlr2008


App crashes each time

When I go to Apoontments > Book Appointment, a screen briefly pops up that says in order to get full access to my appointments, I need to verify my profile by clicking on the button “Verify Me.” But then the app crashes before I can click on the button every time. I’m unable to schedule a Covid vaccine appointment and there is no support to email about the issue. Please fix this app so it stops crashing.



By Danatf


Slow updates

The application needs more attention from you It is so slow and can not handle the high demand of orders The updates for the information is so slow I took the vaccine nearly month ago with out any updates for my situation until today The health ministry’s has contact the applicants to update it for me more that 6 times with no response yet




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