Contact Fastic Support

I was charged without consent

Cancel my subscription and remove the current charge. Immediately. Never used the app and never will

Hello, I would like to unsubscribe from the app. I sent and email buy I haven't received a response back. I was charged $50 but I haven't used the app in months. Can you please send directions on how to unsubscribe and receive a refund? Thanks, S.B.

Cancel this fraudulent charge for this subscription!

Please cancel my subscription to FASTIC immediately. I have tried several times on my phone to not avail. PLEASE CANCEL NOW!

I asked to cancel this app in May, 2021. You keep charging my account. Refund asap. You caused me to have overdraft fee of $32.50.

I was charged 10,800 naira approximately 27USD yet I do not have access to the app. Kindly refund my money back to my account. Thank you

Can I please get a contact email address or phone number for Fastic?

I need to cancel asap only signed up yesterday. Please contact me asap Thanks

I entered the "free program', but was charged immediately on PayPal. II did not get the App and I cannot get my money back. Please advise

I would like to cancel my subscription.

Hi, I was bill for amounting of 29.99 dollar but as far as my understanding this is subject for my agreement and confirmation but I never received any email. How can I refund my money? Hoping for your kind consideration. Thank you,

I cancelled my subscription in March and was supposed to get a refund that never happened and then you charged me again $29.99 in May for a total of $59.98 when I haven't been using your service if you please refund my money I would appreciate it. Thank you Becci Huffman 707-812-4547

I work different hours if the day, different shifts in a day or different time zones. App will not let you fill in different hours of the day every day for fasting.

I wanted to cancel my subscription before the trial was up. I followed the instructions via their own app and website, go into settings, select your name and then select subscriptions, look for Fastic in the list and select Cancel Subscription yet Fastic never showed up in the list of subscription services so I have not been able to cancel and now £30.00 taken from account. I will now report this to my back as fraudulent activity. People should be aware not to use this app, I am now going to have to change everything to ensure that Fastic can't keep taking money from my card. They offer you a trial, which you have to out your card details in for and then leave you with no way of cancelling. Complete fraudulent behaviour. Complete scam!!!!

The step count on my Fastic is ridiculously high. I walked 6 miles and per my activity health app on my iPhone my step count was 12015 but Fastic had a step count of 21636 which is complete erroneous

Please can I cancel this subscription

I do not want this product changed my mind. Please cancel.

I hope this helps everyone that really needs it. My child accidentally subscribed fastic. I was here too looking for help & then I have managed to get my full refund back via Google app store. Fastic does not respond to any emails at all. If you check who you paid on your statement then ask for refund from whoever you paid then you'll get your money back. I paid Google play app store & I request my money back within app. They are an amazing at dealing with issues. You can get access to them via your Google app store there's option on top right hand corner just follow instructions it's very simple. Wish you all the best everyone! Hope you all can get your refund back🤞

I canceled my before my 7 day trial was up and they charged me the 29.99. I would like to speak to someone and get my refund. This is ridiculous

I am currently in my trial. I want to cancel this service before I am charged.

I got this app in March and paid £29.99 for a 3month term . I no longer want the app so would like to cancel it but need to make sure that I will not incur any further re-newal charges . Please inform me of cancellation and assure me of no further charges Anne Rice

After the trial, for which I paid a reduced amount, I deleted the app. I have not used it in months, yet I see a month ago I was charged 29.99. Can this be refunded due to the fact that I was NOT using the app? It is unfair to pay for what was never even opened. The Fastic community was lovely, but I do not need to app any longer as the program does not work for me. Please can you confirm that this has been cancelled and I will not see another charge from Fastic?

I accidentally took a frost today. Still fasted 16 hours. Can this be adjusted and added to my fasting hours?? Thanks Marc

I don’t know why my Apple ID was charged twice for the subscription but I have already canceled it completely and would like a full refund. It’s a waste of my money.

I would to have a full refund ASAP Judy

I have lost the app and all my data it won’t open and can’t even open via App Store it’s gone I’ve turned phone on and off but no joy I have spent 40 Euros so I hope this can be resolved quickly

I want to cancel this subscription. I accidentally clicked on it and did not mean to. Please cancel it. I will contest the charges if it comes on my credit card. Cancel it immediately and inform me that it has been cancelled.

I signed up for the trail and my account was charged within 24 hours, i have tried reaching out to the email that they give on the app and have had no luck getting a response back. Definetly will be contacting apple to see if there is a way they can get this taken care of and will do everything in my power to get this app banned because it seems to be just a big old scam. I WANT MY MONEY BACK NOW

You over charged me this morning. You charged me twice. The 29.99 and then the "half-off" for first three months. I want to cancel and be refunded as I am obviously in my 14 day window.

I'd like a full refund. Purchased this app yesterday and learned that it's nothing more than an expensive timer. There's no other way of contacting your organization, so this makes the entire experience even worse.

You have charged me 1999 even when you gave me a discounted price of 999. Also I have uninstalled the app and I am still getting charged.

On day three the software stopped working properly and I can not enter times for fasting and not fasting. Too much time working on the input for too I want the total for the first 3 months returned ascredit to me by credit card, thank you.

I made a mistake i signed up for fastic less than 24 hour money was taking from my account. Please cancel this for me and return my money. I'm not working and need every pennie. Thanks.

Please cancel my Fastic program. Because of health I cannot do the program. Thank you for the tips I have gotten, I appreciate your help.please send me an Email that this has been taken care of. Thank you in advance for your help

Please contact me ASAP - you are taking money off me monthly over double of what I agreed too! I want the money refunded now! It is a shame as the app is good but this is disgusting I have sent other messages but no response so far

How can I link this to my galaxy watch to track steps, or is there a manual way to enter steps. Thank you for your time and assistance.

I was just about to do the final step in signing up for this app and pay (I had selected the 1 year plan) when I realized this payment has to process through google pay. I want nothing to do with google pay. As a matter of fact, I took the opportunity to remove any payment methods from google pay. If that's my only option, I'll pass. Some of us don't want every aspect of our lives overseen by ''do evil---sure why not" google. Thanks.

I didnt not add this ---- all of the sudden you Illegal assholes had my credit card and charged me. Without my permission. You get back to and fix this bullshit. Or im going straigt to the newpoet beach D.A. and reporting this Illegal shit. Everyone else, do the same. This highly ELLEGAL! IT JUST ADDEDme, i didnt sigh, i never asked for! Remove any all all chsrges. You did this 9 hours ago to my phone.. still wondering how you had my fucking atm catd number.. ASSHOLES RAemove now before piss me off worse. Mondsy morning--- D.A. 8 am - report - you Thieves!!!!!

I need open the app in new phone but the email cannot registrar Something wrong or fail

Is there any way to manually enter steps into the app? Workarounds included? Also, how can I undo linking to a fitbit? Thanks

I don't want to continue with this program. I don't want to pay monthly for something I don't want. Fasting is to long. Hope to receive email soon saying my subscription has been cancelled

Impossible to cancel the app once the trial is up. Trial up Dec 10th. Automatically charged me 89.99 and I can’t find away to stop it. Please cancel the charge. I did not renew this.

Yes, I am sorry but, after reviewing the app after I downloaded it, I don't believe this app is for me. It sounded interesting, something new to try that I don't believe I can fast for that long a periods, I signed up January 3rd I would like a full refund. Thank you in advance.

Hi. I had paid for the three months plan but on December 15th (two days ago) was automatically charged for the next three months. I want a refund as i don't want to use this app anymore .

The water tracker has suddenly stopped tracking. What can I do to fix. Have had good results up until 5 days ago. Please help.

I would like to ensure that my paid membership will NOT be renewed come the end of the term I've already paid for. I have cancelled the subscription via google play store but would like to ensure I am not charged in the new year. Please confirm that the membership will be cancelled and I will not be charged. Thank you.

Hi I paid for a subscription, and yesterday it was working fine. This morning the app is acting like I haven't sign up for "plus" and is prompting me to sign up again. When I look in Google apps they tell me I already paid for a subscription and cannot sign up again... help please.

Your app is not working. I stop and start the app correctly and it just ignores what I’ve done or changes it to incorrect info. It looks like I am not the only person who is having this problem. I would like a refund. It is not worth paying for. If I do not hear from you I will contact the BBB.

I just signed up for a 3month subscription and I am not happy with the app. I plus like to cancel the subscription. Please confirm that this has been done.

How can I log into my old account, it logged me out and I had to set up a new account. I had to start all over and lost my progress. So disappointing.

I want to cancel my subscription how can I do it.

You had no business charging me $99.99,,i payed for one month and I want my Money back... I payed 19.00 from my google play card,, how in the world did u get a hold of my credit card!!!

I’ve never used a frosty and on Oct. 8 (18 hour fast from 7pm to 1pm) and today Oct 31 (20 hour fast from 7pm until 2pm) they appeared. I started my fasts (everything looked fine) and sometime during the day it switched to a frosty. Can someone please fix it on my app?

I’ve been using the free app for a couple of months without any problem. Suddenly today it looked as if I had never been on there before. No previous data, no flames, no crystals, no tally of fasting hours, nothing! What happened? It wanted me to sign in but didn’t recognize my password so I had to change my password and then everything went back to zero. Very disappointed!

I believe I have cancelled my 3 mos subscription, but would like a confirmation. My subscription is good until Nov. 30th, but I don’t want to continue it after that.

Please cancel my subscription immediately. I am unable to find a cancel subscription button on the app.

The app has stopped working

Hi guys All I wanted was a free app to see how it worked! I have used my fingerprint and now told I’ve paid for it!, I should have 3 months plus features that I don’t want but no ...keeps asking me to sign up to plus features. Please refund me my money and I will delete this app

Would like to cancel my fastic app. Not able to use it.

Was just checking the site didn't know I was going to be charged was never asked for my CVC number I canceled immediately and still money was withdrawn I want my money back this is b******* pretty sneaky

i only wanted to see what this was about, the app makes it look like its a monthly payment over the 3 months! You have taken £30.99 but i dont want the app (only had it yesterday) please send me a refund

I have signed for a three months trial and do not wish to renew this app for the year. How do I cancel the renewal? This app is not listed on my Google subscription, even though I have paid it with my google account. Why not? I only like apps that I can conrol the subscription through google! Please answer my question and tell me how to cancel the renew of this app. Thanks.

My Fastic app date and time wheel is stuck and missing numbers so I cannot accurately insert date and time of fasting :(

I didn’t want to sign up ,only wanted to look at the details of the plan . Somehow l was billed and committed before l had a chance to decide. I have not used the app ,l would like a refund please

I thought pay weekly .£82.99 they took for the year just for some extra info rip off I want my money back please

Upgrade my phone but my Plus subscription did not carry to my new phone with the app. How do I fix this?

I want a refund

Hi, my phone went bonkers yesterday and switched time back to July something and lost all my fasting data from when I started 2 weeks ago. The phone returned to normal but my data did not restore. Is there any way for you to restore my data? Thanks

I send few messages to refund my money back and no one has contacted me back. I haven’t use the fucking app at all. This is a fraud.

My child accidentally signed me up for this app...please refund my money as I have already cancelled the account. THANK YOU!!

My Fastic app stopped working now