Contact Avrora Support

So I got this during the free trial and it worked well. The breathing exercise then meditation then sleep sound helped me fall asleep quickly. It worked well enough during the free trial I bought into it for $40 thinking I had found a solution to my sleep issues or could at least track what was going on during the night. Then the problems began.... I get no recordings of any noise made during the night and I know there are noises, for instance the other night I was woke up by my dog standing beside the bed barking at my face wanting to go out. Of all things that should have been recorded but it was not. My more bothersome issue is that if I wake up during the night... to let the dog out... the app doesn’t think I’m going back to bed so the app stops tracking sleep and the alarm never goes off. It also seems to interfere with every other alarm clock I have on my phone so those no longer go off inside the time I have programmed that I want to sleep in this app. It also doesn’t appear in the Subscriptions section on my phone so I don’t know if I can assure myself that it won’t charge me again next year. Contacting their customer support has gotten no response. My next step will be to contact PayPal to block further charges and an official complaint to Apple. I have been left no choice. Very disappointing considering the great sleep I got during the free 3 day trial.

I bought the lifetime membership so I could use all the features advertised. I have a medical condition in which the snore & voice tracking would come in handy. I’m leaving this review, because so far, this specific feature has (in which they are offering) never once worked. Also, there is nowhere in the app to even navigate to this specific feature. It’s a scam as far as I’m concerned. I’ve contacted them twice now with no response. I’ve had the application since the 19th of August (2019.) Hopefully they can get this fixed, and push a new update soon. I have no reason to believe they will (being I’ve had no response thus far.) From what it looks like based on other reviews, and based on my own experience, this is a SCAM. Please don’t not buy this application. There are others out there that are easier to navigate, and are more personalized. Also, cheaper, and the features advertised actually work. I will update this review if anything changes, but as of now I cannot vouch for this application. (Hopefully they don’t respond to my review with “bugs can happen, and we are working on this.”) If they do then I’ll know it’s definitely a scam 😂 because that’s what they’ve been replying with to other reviewers for some time now. 🤷🏼‍♀️

so i have been told i talk in my sleep A LOT from my family members. and so i got this app to try and see if i could record it a little bit. i did the 3 day trial and no voice recordings were made, so i thought maybe they just didn’t pick up or something. however, my boyfriend picked up on it. it WOKE HIM UP because i was talking in my sleep. crazy how the app didn’t record that. anyways, so after about 5 days and no voice feedback, i cancelled my subscription. a couple days later my phone started buzzing like crazy. no sound, just buzzing telling me to wake up. so it was from this app and i clicked on it. by now my subscription was cancelled but i still is the app downloaded. i opened the app and it told me it recorded 3 voice recordings last night when i was sleeping. so of course, i bought the cheapest (yes still very expensive) plan i could get to listen to the recordings. once i bought it and they got my money, i had NO RECORDINGS. they just WANTED MONEY. this app is a waste, hard to work, and there are much more apps that are better and worth the money. waste of $40 👎🏼