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My father sent me $1 as a test to see how long it would take to arrive in my account, he sent the $1 on July 21st, and I still haven’t received it. Another problem is now when I go look to see the recent transactions I don’t see the $1 that my father sent me, it disappeared I emailed customer support on Friday but I expect a response to this by Monday. My father sent me $20 yesterday and the expected arrival date is august 6th, I hope the money will ACTUAL ARRIVE THIS TIME. Overall the only problem is receiving money sent to you. If my issue gets resolved then I will update my review.

App has a good layout. It’s a good concept and everything. Downside you have to deposit money into the account/accounts before they’ll even allow you to order the debit card/cards. Then the debit card/cards take forever to get delivered. Nowhere do they tell you have to deposit money then order the card. Then entire reason I decided to do this is because my son was going on vacation and I wanted to give him money and be able to give him more if he needed it but the card is so late coming that my son left before it even arrived. Don’t even know if I’ll keep the app now. I signed up with Verizon family share. It’s through Verizon so I know it’s secure and safe. They may charge a few dollars a month but so do all the other well know companies and I’m willing to pay to feel secure and safe.

Why does it take so long to get money INTO the account. I understand transfers out of the app taking up to 5 business days but incoming transfers should be available within 1-2 business days MAX! The money leaves my account and stays in transfer limbo for the whole week. On the weekends, the kids money is still not available so I end up paying for their stuff anyway!!! Then I have to wait until it becomes available to get my money back but then that takes another week. If we can get the money into their accounts faster I’d give this app a million stars!