Contact SoPlayer Support

I have the So Player App on my Fire cube, and I love the service. I do have a couple of bugs that I am hoping I can get fixed. One is using the code to open locked channels. I can see the ghost impression asking for the password, but I can't type the pin into the box to unlock the channel. Also, some programs that I know have shows actively running show up as no video input. I am unable to get access to channels like the Red zone. Is anyone else having these issues? Any suggestions on how to fix them?? I hope to hear back from So Player directly, but that may be a tall order from what I have read.

Keeps saying that I have too many devices assigned. There are only 3 devices logged in so I should be able to add one more

im trying to hook my tv up i can get 4 devices i only hae 2 and trying to hook up 3rd device its saying too many devices

It says I’ve used all my fire sticks. But I only use three

Please let me know how to pay the bill. I’m not sure how you are doing that now.

I’m having problems with my efire soplayer it just says error and ever time I try to talk to someone They sent me to someone that can help me but want to charge me for help no number so I can call for assistance to solve the problems and when I joined it they said 4 devices and with this problem I only have 3 devices and it says 2 many devices on my account

Pay bill

We paid for 4 devices and only have 3-it’s telling us we have too many devices logged in. Where’s a contact number when you need one!!!

Hello I need help I have too many devices logged in and I uninstalled the app on one device without logging out

I need help on adding 3rd tv

My soplayer keeps logging off on it's own. It's getting to the point where it happens 3-4 within an hour every day. There are periods where it stays logged for a long time, but it will eventually log off. I've tried everything from downloading differed versions of the app, having my provider reset my devices, resetting my firetv then logging out and logging back in manually, etc.

My soplayer keeps logging off on it's own. It's getting to the point where it happens 3-4 within an hour every day. There are periods where it stays logged for a long time, but it will eventually log off. I've tried everything from downloading differed versions of the app having my provider reset my devices resetting my first then logging out and logging back in manually etc.

what other providers use SoPlayer besides 455?

Why are none the sports channels not working? Come on its been like this for the last 2 days! Fix this crap now it's ridiculous!

Since yesterday almost all channels are not working when is this going to get resolved?

Can’t get it to work three net her number user name password

Not working 👎

It’s not working what’s the problem

Myiptv provider website not working

I continue to get error message " the configuration with processor is invalid. Call Merchant service provider. Some help would be greatly appreciated Thank you

i have been trying for 3 days, to pay my bill. this is garbage no phone to get in contact to find answers. this is a. very poor ways of doing business iam done with this company

I just got another credit card. How do I update my payment method on soplayer?

My provider no longer provides soplayer, how can I re new my subscription. Do I have to re download the app or can I use my existing app and get new codes for it? And how do I pay for the service?

I can no longer use id 455 I need help loggin into the new download I love so player but I can’t get back in can you please set up new Id password etc

I just renewed monthly payments it keep saying EC03

Soplayer stopped working on both of my TV's. I uninstalled it and tried reinstalling and it's saying I have the maximum amount of devices hooked up. Help Please

My service has been shut off. How do I pay my bill

I am trying to make a payment,

I need to renew my subscription

I cant repay for subscription

I can't renew my service. I keep getting error message the configuration processor invalid call merchant service.

I’m trying to get to the settings screen so that I can disconnect my tv from the service so it’s not recognized as a device. As soon as I go in the app it says expired and I can’t do anything else. Is there a way to do this?

We are not able to renew the account. The message reads the configuration with processor is invalid. Call Merchant Service Provider. Give us some help Tanks

Hey I'm trying to clear my data so I can reconnect to my account to set what device I want to use. Now everytime I try to log on it said i reach my maximum device.

after download the app for new update, he asked for username and password then the error code EC10 pop up i do nor know what to do again been doing this for 3 days this frustrating please help

We are not able to renew the account. The message reads the configuration with processor is invalid. Call Merchant Service Provider. Give us some help Tanks

Signed out to try and fix buffing, freezing and message that I have no video input. That didn't work, so I Uninstaller it. Now I can't get it to do any any thing cause it's asking for a provider ID, which I keep getting message that I don't have a provider. Help please!!

This is the 2nd time we have tried to contact someone at SO Player. We updated so plater last month, and its been working then all of a sudden 2 mondays ago when we click on the app to stream on our TV, it is a blank screen. Its been that way for the last 10 days. Can we get help with this so we aren't wasting money on an app that isn't working? Thanks

i try get in on

Look I have reached out to my sale rep and ask him to discontinue my account and cut it off but he keep making excuses.. so how do I stop my service.. I need to speak to a person and not email

I want make payment

This fucken service never fucken works when the fuck I want it too in the 1 and only 1 time I fucken needed to watch something on tv.... Fuck your god damn service..... Fix this shit and or quit fucken charging my account for some BS that is never working continuously!!!!

It’s telling me I have 4 devices signed in I’m trying to delete one and put it on a fire stick and off of my phone

I’m trying to log into a device I have used already but it’s saying I can’t have too many decided logged in which I don’t .