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I’ve booked several times but they keep canceling it because the owners of the property don’t keep their calendar updated you wait one day or more and they either don’t respond so the booking gets canceled or they decline. It makes it very difficult to plan anything. One accepted the booking and then canceled a few days later. Also, it looks like people are starting to get greedy and charging higher prices to sleep in the middle of a field. I’m disappointed. the idea is great but there hasto be someway to hold the owner accountable for not having their calendar updated excepting bookings and canceling out. One more thing, they charge you immediately. It takes a few days to get the money back. Note that there’s a $10 cancellation fee that they give you a credit for on your next booking but like I said I haven’t been able to make any booking since the first one. Good concept but not very good for someone wanting a real reservation with reputable people. You cannot rate the people that cancel you out the week after your reservation they only let you rate people who you have stayed with. It would help if you could rate people that either didn’t update their calendar or let you make a reservation and then cancel you a week later because they have other people scheduled to come.

Tried Hipcamp this week and unfortunately had a really bad experience. Booked what looked like a great place and then confirmed multiple times with the host that given Covid, we wouldn't be sharing the campsite with anyone else. To be extra sure, we even paid extra to secure a second, adjacent space. Then, the morning of the booking, I got a message from the host that she had accidentally allowed a double-booking, so she was going to let six additional people stay on our campsite for free! Then end result of us objecting to this situation was having our booking cancelled, even though we were the original bookers. We contacted Hipcamp customer service who, while polite, were also extremely unhelpful and could only provide a refund in 5-10 days. In other words, I was unable to apply the money I already paid towards a replacement booking for that same evening. The most frustrating thing is that because the stay was cancelled, according to Hipcamp policy, I can't even leave a review of the host. Which means she's free to do the same thing to future campers. This is a big policy flaw that they need to fix.

Hello, I would like to share my experience on Why Did I cancelled. First thing when I arrived there with my family I called the host, the host then said he will come to the given address in an hour so basically he was not there, wanted us do settle on the area that he listed first before his arrival. We then look around the area and we noticed that RV van that host listed on the hip camp was way too smelly, dirty and there were lots of mosquitoes and also it doesn’t seems like host doesn’t do the cleaning around RV as well as inside the RV. It seems like nobody has ever live in that RV. Therefore, we decided to cancelled it. Later on when we are on our way back to home, we kept thinking that why did he listed that area on the hip camp which was not clean and the area where he want us to put the tent was too many long grasses. So basically I feel like I was being scammed by hip camp as well as host. Please look Through the matter carefully and refund my money back. I was too disappointed. I wasted both my money and time. It was such bad experience and I would not recommend hip camp to anyone if that is the case. Thank you