Contact Alan Mind Daily Journal

Contact Alan Mind Daily Journal Support

Published by on 2023-12-30

About: "This is my go-to app in the morning and at the end of my day. It's more than a
journal it is close to a personal therapist" — Meet Alan Mind, the most loved
journaling app.



How to Contact Alan Mind Daily Journal Customer Service/Support

Alan Mind Daily Journal Contact Information

Listed below are our top recommendations on how to get in contact with Alan Mind Daily Journal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Alan Mind Daily Journal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Forward Human Inc.



18.75% Contact Match

Developer: Reflectly

E-Mail: [email protected]

Website: Visit Alan Mind Daily Journal Website



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Privacy & Terms:

https://mind.alan.com/terms-of-service

https://mind.alan.com/terms-of-service

https://mind.alan.com/privacy-policy

https://mind.alan.com/privacy-policy




Reported Issues: 7 Comments

4.9 out of 5

By Tessa Carter

2 years ago

I was also told that when I downloaded the app I would be notified before the free trial ended so I knew when to cancel. I wasn’t notified and have noticed I have been charged £39.99 for a years subscription! I’ve cancelled the subscription straightaway after being charged and have used it since. Could I please have a refund for this as it is an error on your behalf and appears to be an ongoing issue.

By Brooke snodin

2 years ago

Hiya, I downloaded the app and was told I would be notified before the free trial ended so I knew when to cancel. I wasn’t notified and have noticed I have been charged £39.99 for a years subscription. I’ve cancelled the subscription straightaway after being charged. Could I please have a refund for this please

By Oksana Veres

2 years ago

I absolutely love this app but since getting a new phone I can’t get into my account! The password reset emails won’t send to my email and I purchased a yearly subscription so I would really like to continue using the app.

By Angelina Giardina

3 years ago

I can’t get into the app since I changed phones.. it will not send a email to reset my password

By hellopresh


Wishing I didn’t purchase the premium plan

I love the UI and the intentions of this app. I’ve been using it for about 2 months, and shortly after I started, I doubled down and purchased the upgrade. At first, I was impressed... but after two weeks, I started to realize all of the prompts were repetitive, such as “who is a person that inspires you?” The Insights are really basic analytics that don’t allow you to dig deeper into the data, but you do see (basically) a word cloud of all your emotions over the week/month, etc. I think I just had higher expectations for functionality. I’ve still found some value from the app, but paying for a yearly subscription is a mistake that I will eventually have to forgive myself for purchasing. Meanwhile, I’ve found a more robust and (seemingly) more data driven journaling and CBT app that offers deeper insights, patterns and analytics that are based on entries, moods, thoughts, behaviors. So, if you’re looking for something a little lighter and fluffier (nothing wrong with that!), check out Jour for a couple months before paying. If you’re looking for something to provide data, actions, insights, exercises, fresh journaling prompts, etc. I recommend taking the app CBT Companion for a test drive, too. Either way, lesson learned. I don’t need to pay money for something that is shiny, beautiful and new, until I kick the tires a bit and taken it for a test drive. Just food for thought.



By Caroney522


Love the app, wish there were more customization options

I have used this app for quite a while and genuinely love it! I have found the discussion questions to be creative and leading in my reflections, and I recommend this app for anyone looking for a good journal, even with just the unpaid version. However, sometimes on the daily reflection, the categories I am offered don’t reflect how my day went. I wish that there were options for custom emotions or categories, or some way to add tags to our journals to make them more personal and accurate. Sometimes the adjectives provided in the daily reflection don’t have options that relate to my day, which feels limiting and I just close the app and think “nevermind” because I don’t resonate with the options provided. Other than that one gripe, I do truly love this app. I am a premium user of over a year, and I have definitely discovered myself more and have found that you get back what you’re willing to put into your reflection sessions. Sometimes the questions seem juvenile at first tbh, but when I play along I often find some depth that I didn’t expect.



By Dmorzart19887


One of the best apps ever... but the update is a bit frustrating

I love Jour. I downloaded it during a time of personal hardship and it helped me a lot to go through each day and just write everything, or anything, about my day. It kept me sane and happy even though sometimes life was kind of rough. Therefore, I’ve grown very fond of writing my Daily Reflections each night before bed. But now, with the Daily Jour, I don’t get to answer as many questions, nor do they seem to reflect on the day I’ve had. I really appreciate going through my entries sometimes and reading them to see how far I’ve come, and it makes me a bit frustrated to see that none of the questions seem to even ask about my thoughts, feelings, or actions of the day. I do enjoy how there is a clear purpose to the questions and how they’re supposed to shape the next day, but I find myself missing the act of reflecting. Of course, this is just a personal opinion and I will still be using Jour everyday, I just really hope that one day the Daily reflections will make an appearance once again.




Have a Problem with Alan Mind Daily Journal? Report Issue

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Why should I report an Issue with Alan Mind Daily Journal?

  1. Pulling issues faced by users like you is a good way to draw attention of Alan Mind Daily Journal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Alan Mind Daily Journal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alan Mind Daily Journal.


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