Zip app not working? crashes or has problems?

Zip Status

Published by on 2023-12-14

Zip, previously Quadpay gives savvy shoppers more freedom and flexibility with
our buy now, pay later platform. It’s a smarter way to stretch your funds.


I have a problem with Zip

Are you having issues? Select the issue you are having below and provide feedback to Zip.


problems reported in the last 24 hours

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Most reported problems


Reported Issues: 10 Comments

By Sabrina Smith   1 year ago


The app won't connect it keeps crashing

By Mark   1 year ago


App stalls and refuses to process purchases. Have tried three different browers and made dozens of calls to zip support and the problem has not been resolved. Someone needs to pull there head out of their *** and and fix it!!!

By Christina Brown Della Rosa   1 year ago


I can't download the app at all. Sometimes it will act like its going to by saying pending but it never actually does.

By Leah   1 year ago


Unable to pay my late payment. Keeps saying something went wrong but my card is all correct and working and has the funds

By Tara Hill   1 year ago


I can't log into my account because I have a new number. So, when I tried to change my number on my account it reads error and wouldn't let me change it. Please Help!

By Chrissy   1 year ago


The app always crashes and is so slow when I am trying to shop. Really frustrating

By Cynthia   1 year ago


I can’t Log in and the Zip App keeps crashing. It doesn’t send the text code to my phone to get in and buy and see my account purchases. What’s going on?!! Send an email please what the issue is and keep us up to date please. We deserve that at least. Thanks

By Shanta Sprawls   1 year ago


I’m having trouble logging into my account. I keep getting an error message. It tells me to try again later. Why is this happening?

By Jeremy Yount   1 year ago


I was using zip a few times a month until it started denying any purchase I tried to make ranging from 30$-200 and I can’t get a response to why this is

By Kristin Lowe   1 year ago


I keep getting “sorry something is wrong” error. All suggestions have not worked.


Common dislikes about Zip app

- One time use virtual card

- Limited options for cancelling transactions

- Automated responses from customer service

- Payment only processed for part of the purchase amount



Have a Problem with Zip - Buy Now, Pay Later? Report Issue

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Common Zip Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zip app on iOS and Android devices. Solve all Zip app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Zip iPhone Issues and Solutions

  2. Zip Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at QuadPay, Inc., developers of Zip.


20% Contact Match

Developer: Quadpay, Inc.

E-Mail: [email protected]

Website: Visit Zip Website



About this app

Shop your favorite brands and pay with your linked account in 4 installments over 6 weeks.  Update or change your account details, including payment method, any time. 6.  For daily style tips, lifestyle hacks, and up-and-coming brands you’ll love, follow us on Instagram.  Install Zip and link your payment card to start shopping. 2.  Your purchase will be split into 4 easy installments over 6 weeks.  We’ll let you know when installments are due so you’re on top of every payment. 1.  Enter the amount you’d like to spend (including any taxes or shipping costs! ). 4.  Easily track your spending, view transaction history, and manage open payments in Zip . 5.  this app, previously Quadpay gives savvy shoppers more freedom and flexibility with our buy now, pay later platform.  Add this app to your Apple Wallet or Google Pay for easy access.  Browse our directory of merchants, or make purchases directly with the this app app anywhere that accepts Visa. 3.  Get answers to frequently asked questions and contact our support team directly from Zip .  Install our app and use this app anywhere you shop—whether online or in-store.  No hard credit checks, and no impact on your credit score—ever.  It’s a smarter way to stretch your funds.  Get approved instantly, with no application forms or hassle. 



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