Contact KuCoin Buy Bitcoin Crypto Support

I downloaded this app after a friend recommended it little did I know how much of a mistake that was. I put in $50 to try it out and play around, when I decided this was possibly the worst app to ever be developed I tried to withdraw it I’m hit with a $30 fee, so I decided I would rather not as I don’t believe these fools who call themselves developers deserve 30 dollars but I pushed through the hard and difficult times with the app and started to make some money, well today I had placed a future with most of the money I had in there and had set a stop loss for 5%, I got a little worried when I could see that the stop loss should’ve kicked in and it hadn’t, so I tried to login but alas the faulty and horrendous app Dosent let me, gives me errors and tells me I have no positions open and that there’s no data but when I close the app and open again I can see the charts and price of the coin but when I try login my connection just magically Dosent work, my position was eventually liquidated after I gave up trying to login and as soon as it did I could login with no errors and problems at all. This app is a scamming, wasteful and most hazardous piece of technology I have ever witnessed they should not be on the App Store and should definitely not be working with peoples money at all

I consider myself an avid trader who knows what they’re doing. But Kucoin will destroy any hope you have. When trading futures, it feels like my trades specifically are picked and wiped out and then immediately trend the direction I bet on. When I place a limit order, I can see the price start to fluctuate as soon as I type an order that would be fulfilled in my favor. I have placed opposite sided trades on a second device and BOTH sides were SHORTED on a volume of maybe 100 coins of a sub dollar coin within 15 minutes. I have screen recorded trading showing how the app practically tracks my inputs since they also know my exact percentages and what it would take to wipe out a trade. The trading bot is also worthless. You pay more in GRID gains than you make no matter how you set it up, and the bots also contribute to the problem with futures. Stay away from this horrible trading app. You can only make money holding (unless they take your coin off the market then your holdings are gone too), which I also bet they use to manipulate prices when you’re not using. That’s what staking off chain is as well, hence the lower apr you get.

Beware signing up with this app. They introduced a 6 digit password and I forgot mine. I’ve been trying to get it reset since October and we are almost at the New Years. I’ve provided them with everything they’ve asked for yet the continue not responding and giving me the run around. Then, mysteriously started asking for transactions to another wallet which made no sense. Please beware of this app, I’m losing hope I’ll ever get my money back and hope it doesn’t happen to you **update** still no progress. We’re 4 months and counting and still haven’t been able to get my money. One would figure they pick up the phone and call. Nope, they take weeks to respond via email and come up with new reasons to not allow me to use my money. Please be aware as this isn’t getting any better and hope you don’t lose money. A developer commented that I should worry and rest assured they’d help. Doesn’t really seem like I can just hang back while my money is stolen with no progress.