My Truphone: eSIM travel data Reviews

My Truphone: eSIM travel data Reviews

Published by on 2021-03-10

Get instant data plans for your iPhone in 113 destinations, prices starting from
1€ per GB. My Truphone connects you to the best cellular networks across the
world. A must-have for travellers who need to stay connected abroad or simply
for people that look for temporary and affordable da...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


My Truphone: eSIM travel data Reviews


  • By

    Perfect solution to a frustrating problem

    I moved to Germany from the states recently and could not find a prepaid "top-up" e-sim plan as I had planned. This company creates a perfect for solution for those of us who have primary cell providers (Sprint for me) who have not yet embraced e-sim services. Install was immediate, service has been flawless. I love the pricing and I love that I can still message friends without having to use my apple ID. This app even tells you how much data you've used and how much you have remaining. A+ don't believe the low rating, most the reviews are from November / December 2018 when the app first came out and the technology hadn't been refined.





  • By

    Great first step, does as expected

    As long as you are aware this is data-only, and only really meant for travel, this is not bad. The app itself is simple, but setting up the eSIM was very easy. I had an initial delay of a couple hours before I was able to get coverage, and it mysteriously started working after my email to support. It seems to prefer 3G T-Mobile in the US instead of LTE. As others have mentioned, voice would be great, but probably will happen over time. The IP address given is in the UK, so latency is a bit of a thing. Overall, a successful first eSIM provider.


  • By

    Worked perfectly and cheap!

    I use Mint in the US because they’re the cheapest on a good network (T-Mobile) but they want $200 per GB for data roaming. So I paid $5 to Mint for voice and SMS text and used Truphone’s app to buy 1 GB of data for $7 in Spain. Worked perfectly on my iPhone XR. Four days in Spain with my US number and enough data to supplement when WiFi wasn’t available for $12. Would be $40 with AT&T or Verizon. No messing around with SIM cards or different numbers. This is roaming perfected!


  • By

    Worked flawlessly in UK and Belgium.

    Worked perfectly in London and Brussels. LTE with half to full bars everywhere. Had some no service and 3G spots on the train, but that was expected. Cheaper than the other data only ESIM app. No issues with iMessage, GPS directions, anything. Will be using again for next Europe trip. Saved 50 bucks over using my cell carriers expensive per day charges.


  • By

    Super easy to use on a trip

    Just returned from a three week trip to Europe. This was so easy to use. Speeds were fast and coverage almost everywhere. There was a dead spot in France, but no one in our group had coverage either so I don’t blame Truphone. I was amazed that I was able to buy a new Global plan when I didn’t have any data service with my Europe plan. Please add Switzerland to the Europe plan.


  • By

    There can be more variation of plans

    I actually want a plan with just call and sms (without data). But it is not available. I believe people may want a plan with more than 3GB of data as well. It would be nice if there is an annual subscription plan that allows me to buy the service at a lower price.


  • By

    Excellent for iPhone Xr in Europe

    I used this app in Kraków, Prague, Munich, Berlin and Frankfurt. It worked great! I had LTE in most locations. On occasion it did switch to 3G but only on occasion. My only gripe is that I didn’t realize I had to have data roaming turned on. Once I figured that out, everything worked great. I’ll definitely use this again when I’m traveling abroad.





  • By

    Great Option!

    The price for the data seems to be more than a local sim but nowhere near as expensive as paying the fees that the cell providers back home charge for roaming. So much more convenient than getting a local sim I’m fine with the price premium.


  • By

    Suggestion for Truphone

    As Truphone was one of the first e-sim providers, I subscribed to the service to tinker & test it out on my iPhone XR. Although a bit confusing at first, Apple did a pretty good job on the dual sim UI and once I set everything up, the service worked decently but only got 3G at $18 for 1GB and 30 days expiration. If they removed the expiration, it might be worth it, but otherwise, it's ridiculously expensive for a secondary service, and I've removed it.


  • By

    Works great!

    I used Truphone in Frankfurt & Nuremberg mainly for maps and information, and it worked great! I had 3+ bars of LTE signal pretty much all the time. Prices are very competitive compared to the other global eSIM provider. I’m planning on using this service again next time I’m in Europe.


  • By

    Inaccurate service description for some countries

    I have had mixed results using their service. Europe worked well but South America (Brazil and Argentina) worked very poorly even though they state to have 4g/lte service, only worked on 3g Network and sporratically. Customer service responsive in terms of time but did not provide a solution or answer to questions, just kept repeating same prompt.


  • By

    App stops working frequently

    I’ve only had this a few weeks and I’ve had to reload it multiple times. I also find the plan expensive. I wish I had true dual sim to get better pricing and performance. The coverage is ok. Sometimes I’m not getting coverage or it takes a while or it’s really slow. The customer service response is good via email.


  • By

    No service or Edge most of the time

    Pretty unreliable connection. I was in New York, New Jersey, and Georgia and many times, almost half the time, I had no service. When I did have service it was often Edge and sometimes I had 3G, but even then it was slow and unreliable. When I most needed it, I could not connected at all. Three months earlier I used T-Mobile eSIM in the same locations and it worked so much better. I’m uninstalling this (cr)app.


  • By

    Not Working!

    This is new technology with the iPhone XS Max, however, definitely not working. Activation errors galore. Customer service is friendly and they started out responsive, but they haven’t got back to me in over 24 hours after my last inquiry. I bought the one-day pass to just test the waters, but it is gone now after one day of no usage, due to all their problems. If they ever get it going, I will update my review.


  • By

    nice but proxies traffic through London

    I am in the US and traffic to nearby servers is being proxied through London, adding 350ms or so of latency.



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Is My Truphone: eSIM travel data Safe?

Yes. My Truphone: eSIM travel data is very safe to use. This is based on our NLP (Natural language processing) analysis of over 86 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for My Truphone: eSIM travel data Is 48.3/100.


Is My Truphone: eSIM travel data Legit?

Yes. My Truphone: eSIM travel data is a totally legit app. This conclusion was arrived at by running over 86 My Truphone: eSIM travel data User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Truphone: eSIM travel data Is 48.3/100.


Is My Truphone: eSIM travel data not working?

My Truphone: eSIM travel data works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with My Truphone: eSIM travel data? Report Issue

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Why should I report an Issue with My Truphone: eSIM travel data?

  1. Pulling issues faced by users like you is a good way to draw attention of My Truphone: eSIM travel data to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Truphone: eSIM travel data customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Truphone: eSIM travel data.


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