HSBC US

HSBC US Software


Company Name:

About: HSBC Bank provides various banking and financial services worldwide.
Headquarters: Lake Forest, Illinois, United States.

 
  2023-11-02

HSBC US Overview


What is HSBC US? The HSBC U.S. Mobile Banking App is designed to help customers manage their finances on the go. It allows users to monitor their accounts, transfer money, pay bills, and get support from customer service representatives. The app also offers security features such as Touch ID and Face ID for iOS devices and HSBC's Digital Security Device.



Features


- View available funds and monitor financial activities

- Use Global View to monitor eligible international HSBC accounts

- Check HSBC credit card transactions

- View and download statements

- Open a Global Money Account, a multi-currency, mobile-only account

- Pay bills to virtually anyone in the U.S. from eligible HSBC accounts

- Deposit checks by taking a photo within the app

- Schedule future dated payments and transfers

- Use Global Transfers to securely move funds from eligible US accounts to eligible HSBC accounts

- Send money in real time to eligible family, friends, and saved payees using HSBC's Real Time Payments (RTP) System

- Contact customer service representatives within the app

- Use Touch ID or Face ID for iOS devices

- Use HSBC's Digital Security Device for additional protection

- Deposit products offered by HSBC Bank USA, N.A. Member FDIC.



Official Screenshots


         


Product Details and Description of



The HSBC U.S. Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the HSBC U.S. App or log on with your existing HSBC Personal Internet Banking details. Manage your HSBC accounts in one place: • Quickly see available funds and monitor financial activities • Use Global View1 to monitor eligible international HSBC accounts • Check HSBC credit card transactions • View and download your statements • Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch Transfer Money & Pay Bills: • Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts • Take a photo of your check and deposit it within the app3 • Schedule future dated payments and transfers • Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts • Quickly send money in real time to your eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System Get Support: • Contact a Customer Relationship Representative right in the app Security Features: • You can use Touch ID or Face ID on a supported iOS® device • HSBC’s Digital Security Device provides additional protection for Online Banking * Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations. Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S. This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions. 1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited. 2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. residential address or from a select country. 3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. 4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View RTP® is a registered service mark of The Clearing House Payments Company LLC iOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.




Top Reviews

By IanAber

Useless cheque deposit feature

I reserve judgement of the basic user interface as it is going to take time to get used to it. It is definitely not an immediately apparent improvement over the older app. The big problem is the cheque processing. It took me several attempts to process two out of three cheques with complaints of trying to submit the same cheque again and the cheques not being readable. The third cheque refused to process. The format of the cheque is a little narrower than normal and the software just keep telling me to ‘fill the window’. If you fill the window in the top to bottom direction it complains that there are bit missing as the left to right is bigger than will fit in the target. I never had these problems with the old app. If HSBC want to see what an iPhone banking app should look like they should look at Bank of America. HSBC developers have a very long way to go to catch up.

By Ananth1590

Better than the old app! Still needs work!

The previous iteration of the app was unusable. I wasn’t even able to login and had to figure out ways to login. The new app looks way better and I can at least look at my balances and do basic stuff. Still the app is light years behind some of the big banks like even Bank of America, Chase and other newer banks. UI can still look better than it looks right now.

By Serik B

Better than it was, but still need to improve

There is a section “move money”, but I only a have HSBC credit card, and don’t have a debit card, I have my debit card with local bank, so each month I have to go to web site from my laptop to pay a bill for credit card, since mobile app doesn’t let me do it. I don’t understand how come, I can not use any option in move money if I only have a credit card with hsbc. So the application allows me see my transactions and statements, but once a month I still need to go website and pay bill over-there. I regret that I applied for this credit card, hooked for mail promotion I wasn’t expect that each month I need to do extra things, closing this credit card will hurt my credit history so I trapped. Please make it possible to pay my HSBC credit card bill to pay with mobile app and add my debit card from another bank.





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