myPhonak Overview
What is myPhonak? The myPhonak app is designed to provide enhanced hearing controls and personalization options for Phonak hearing aid users. The app also allows users to track their health data and provides additional information such as battery level and status of connected hearing aids and accessories. The app is compatible with Phonak hearing aids with Bluetooth connectivity and can be used with iPhone 6s and newer running iOS Version 14.0 or newer.
Features
- Remote Control for easy adjustments to hearing aid volume and features
- Equalizer with presets and personalized adjustments
- Remote Support for live video calls with hearing care professionals for remote adjustments
- Health section with tracking for steps, wearing time, activity levels, heart rate, distance walked and ran
- Configuration of Tap Control and cleaning reminders
- Compatibility with Phonak hearing aids with Bluetooth connectivity
- Compatibility with iPhone 6s and newer running iOS Version 14.0 or newer.
Official Screenshots
Product Details and Description of
The new this app comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. this app provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit and Audéo Lumity ** Available on Audéo Fit only ***Available on Audéo Fit and Audéo Lumity Finally, this app allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: this app is compatible with Phonak hearing aids with Bluetooth® connectivity. this app can be used with: Phonak Audéo™ L (Lumity) Phonak Audéo Fit™ (Paradise) Phonak Audéo Life™ (Paradise) Phonak Virto™ P-312 (Paradise) Phonak Naída™ P (Paradise) Phonak Audéo™ P (Paradise) Phonak Audéo™ M (Marvel) Phonak Bolero™ M (Marvel) Phonak Virto™ M-312 (Marvel) Phonak Naída™ M-SP (Marvel) Phonak Naída™ Link M (Marvel) Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 14.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/com/en/support/product-support/compatibility.html Please find the Instruction for Use on www.phonak.com/myphonakapp. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Top Reviews
By Cjracer51
Wonderful app and hearing aid - Audeo M90
I am a first time hearing aid user. I cannot believe how well I can hear in a variety of settings. This app is fantastic. I have had no issues at all using the app or controlling the hearing aids. The customization works well and I’m able to save any custom settings. Phone calls and streaming music is flawless. Using the variety of programs for different environments really does a make a difference. I highly recommend the Audeo M90 and this app.
By doctorpm
Bluetooth Bug IOS 13
The app is great but with the IOS 13 update it did not work with Bluetooth streaming or call hand off. That has now been updated and also this app has been too. Everything works perfectly now. All that was required after the updates was to do a new iPhone pairing which adds a second left ear connection in Bluetooth settings.
By W8MSP
First time hearing aid user
First time I ever tried hearing aids. Wow! I can hear. The app lets me check battery voltage on the rechargeable Marvels. It also lets me to adjust the volume, I can do that without the app but have no way to see the level without the app. Tweak settings and create my own files. Very useful.
