My Health Net CA Overview
My Health Net CA is the mobile app for Californians with Health Net individual and family plan health coverage.
Experience the ease and power of going mobile with My Health Net CA.
Official Screenshots
Product Details and Description of
My Health Net CA is the mobile app for Californians with Health Net individual and family plan health coverage. Access your member account on the go with features that let you: • View your ID card, and show it when you get care • Look up your doctor’s contact information • Pay your premium Experience the ease and power of going mobile with My Health Net CA. For a more benefits information, go to your account at this app.com.
Top Reviews
By kcsterling007
Worst app EVER
Seriously, two years ago someone said this app is a joke and doesn’t open on anything.... and still 24 months later it isn’t resolved. That says how much they really care about customer service. Complete joke and to call them about it is even worse - dropped calls, I donate hold times... when I signed up they were extremely accommodating and helpful, now that I am locked in and paying money monthly (way over charging too for the crap silver “obummer marketplace plan”) they could care less about providing service. Plan for this app to sort of function correctly about 2% of the time and after that 98% it’s a blank white screen with their logo and then nothing more..... DON’T BOTHER DOWNLOADING IT. Log in online instead and pray that works..... And Health Net, how about you get some tech department on fixing this app to actually do what it was intended to do - for all the money you are taking in from your customers......
By Iuscaracas
Ridiculous
Like others said already, this app is a joke. In fact, the whole company is a joke. You wait A MONTH to get a piece of plastic with four numbers you could easily get electronically in an instant. The website is a complete junkyard of ill-built databases. The customer service is a monument to sheer incompetence. Your employer might list this as a “benefit”, but it’s actually a malus and one should keep that in mind. Now, the app. Opens up in Spanish — no option to change it. It prompts you to create an account: for that you either provide last four of SSN (ahah, no sorry) or your Member ID that THEY provide. Well, the ID contains letters but the app only accepts numbers. So, completely useless. Like the company. Just hope not to get ill or sick.
By Alex McHammon
Horrible
This app is by far one of the worst I have seen. It seems like no tested to see if it can actually be used. On an iPhone, the contents don’t fit the screen, the buttons are outside of the screen boundary, and the content moves around as it’s continually loading and unloading. I don’t know how this app was approved to be placed on the App Store. This app doesn’t even deserve a single star. We chose a HealthNet PPO plan thinking that the service will be better. Unfortunately, the service, choice of doctors, and most everything else has been equivalent to an HMO, or perhaps a bit worse.
