Contact Water Reminder Support

I bought this app for the obvious reason of helping me drink more water and because it had an Apple Watch interface. Unfortunately the Apple Watch interface does not work. Every time I try to log a drink it gets stuck on a screen that says “sending” and although it does not record it on my watch, it will record it in multiples of what I drank on my phone so if I look at my watch it says I haven’t had any water today but if I look at my phone it shows double entries from me getting frustrated with the Apple Watch being stuck on the sending screen and navigating out. I tried leaving the watch alone on the “sending” screen for over an hour and it still never recorded what I entered. My watch is my primary tool for reminders as I don’t always carry my phone on me so if I can’t get the watch app to work it is useless to me. For reference, I have an iPhone 13 Pro and an Apple Watch 7.

So I have had the app for a few months, and it’s been fine. But today out of nowhere it starts spamming water reminder notifications like crazy. When I tried to open the app to see if I could stop it, the app crashed everytime I tried to open it. I deleted the app (or so I thought), but even after I deleted it, the app wouldn’t stop spamming notifications. And yes, I did delete it, I checked and made sure it wasn’t in my App Library or in my settings. So I force reboot my phone, and that seems to work, except when I came back to this app on the App Store to leave this review, the app is still installed on my phone, yet I can’t find any trace of it actually being there! It’s not in my App Library, it’s not in settings. Either this is a glitch on apples end, or this app is doing some weird crap.

I like the simplicity of this app, it’s pretty easy to use, as water reminder apps go. Simplicity is high on my list of priorities. I gave the app 2 stars for that. But you know what else is high on that list? Accuracy. And this app is lacking that big time. For the life of me I can’t figure out how this app is calculating total daily amount of fluids. Their percentage calculation is pretty suspect too. Example: my daily goal is 100 ounces. As of right now, I’ve consumed 94 ounces of fluids today. But the app is telling me I’ve only had 86 ounces. Which apparently is 84% of 100 ounces. Math was never my strong suit, but even I can add up a few simple numbers and divide by 100. But the point is that I shouldn’t have to do that math in my head because I have an app that’s supposed to do it for me. This is a deal breaker for me. I have a chronic illness that requires me to drink a certain amount of fluids every day and it’s very important that I not fall short of that goal. I also use fluid intake data to help my doctors determine adjustments to medications. I emailed the developers over a week ago and haven’t gotten a response nor has the issue been resolved. So I’m back to square one looking for a water reminder that actually works.