Torrid Software

Die hard this app fan girl here. Shopped here for years and years, spent god knows how much. Believe me when I say this app is the most frustrating thing ever. If you are the type of person who clicks on the pictures to see them full screen this app isn’t for you. It refuses to load them and it white screens and there is no back button or anything to get out of the loading screen so you have to close he entire app and do your search all over again. Even when I tell myself not to click on the pictures I sometimes hit it while I’m scrolling and have to close the app again. Smh. Also, in the orders tab, if you wanted to look up one of the things you bought, it’s just a list with words. No link to the listing, no picture to indicate which black tee you bought just will say the price and numbers and what not. Dumb that it wouldn’t link to the item listing like every other site. Also, this isn’t a requirement but it would be nice if you could filter down to the exact styles like you can on the this app website, for example they let you filter down to 3/4 sleeve or sleeveless or whatever you want. Gave 2 stars because I like this app but it’s just really frustrating when you have to start your search all over when you click on a picture.

Love this app and the this app style - this store has changed so much for the better over the last decade. And the app is very nice. The look and feel, user experience are all top notch. I love too that I can manage my credit account within the app - most stores don’t have that app integration with their credit card and it makes it much more of a hassle. The app is generally easy to use and reliable. Only issue I’ve ever had is with favoriting items, sometimes the little ♥️ button won’t stay clicked or something, and I have to keep pressing it to make it register my favorite. And sometimes it won’t register it no matter how many times I click it. A bit irritating but I just end up adding those items to my cart and then save them for later on my desktop computer when I log in there. Would make it pretty perfect to fix that bug, but overall an awesome app for an awesome store.

I’ve been waiting years for this. It’s easy to use, no need to log in to my account every single time I want to shop or check my rewards points balance. My only qualms with it are pretty big...in the app, my wishlist shows 0 items, but when I log in on a browser I have over 50 wishlist items. Also, the app doesn’t always update or recognize 40%, 30%, etc coupons; the price of an item in the app is not the same as the price in a browser. I have to switch between the two to make sure I’m getting the better price. Also I have used coupon codes in the checkout window of the app that will not go away no matter how many times I hit “remove” so I’m not able to checkout using the app, because it’s constantly reminding me I need to remove the expired coupon codes. I’ve just been sticking to a browser window.