Webull: Investing & Trading Reviews

As the title indicates, I really like this app because it allows access to the market the earliest of any trading applications out there (4:30AM EDT). I always wondered, how come certain equity price shot up when I was so early (typically 2 hours before market opens) - the answer was - Birds from the this app forest! I like the interface, very easy to understand and highly appreciate the Live Quote area, opportunities to interact with other investors (you have to use a ‘Common Sense’ filter because you are interacting with keyboard WB wannabes 😅). I would love to see more consistency to the Desktop version, or I haven’t figured out how to find stuff there. But like to see both the same. I also love the IPO and SPAC section, that inform you of up coming companies. They also have built-in Stock Screener, that is very helpful. I love to see more enhancements in the interface that allow ability to categorize investment options by sectors and investment opportunities based on that (similar to M1 Finance interface), I would love to see also option for me to create folder or categories based on sectors (e.g all Financial companies under Financial folder or category). I appreciate the section that allow me to see “My Position “ on a given equity. All and all, love this app. I am very optimistic about its success.

Good Day All,
To begin with this app is by far the best trading app and their interface is stunning.
You also can pay for extra perks to gain for more data exposure for the user which is why I love this app. I had contacted customer service via phone and or through their online help. Calling I have received exceptional support as for the help support chat messages on Webull need a little more TLC. Besides that any issues I have run across like a bug or glitch it was taken care of same day. The community aspect of Webull is great, they have plenty of professional traders assisting new comers. The one thing they need to work on is getting rid of spam bots and duplicate fake accounts, warning for new users do not take direct advice from anyone on the platform, find out who exactly your seeing a watchlist from or advice from. Don’t jump aboard a stock just because, another account says “it’s gonna explode”with a horrible chart or non at all. I would start doing their paper trading and they also have paper trading competitions you can join prior to going live and spending your hard earned money. Always trade smart, have a passion for learning more, and the road to financial freedom doesn’t come easy.
All the best,
David

I trade on robinhood and love it despite what anyone says but I thought I’d give this app a try. Pretty much the only things I liked about it are the promotions, comment sections, and the free stocks. this app takes ridiculously long to deposit money and you won’t have instant deposits right away. Once you buy a stock with instant deposits you can’t sell for at least three days so forget day trading with instant deposits. You can forget trading options with instant deposits too and the options quotes page is awful to look at and the Greeks are different than other brokers. It takes forever for money to settle after I sell a stock and the costumer service takes forever to respond to anything. I also don’t like how the piece won’t update after the market closes so I can’t see after hours trading. The only thing they have against robinhood is the charts but other than that it’s an ugly hard to use interface. If you are a beginner this app will be extremely complicated for you to use. I’ve been used to smooth and easy trading on rh and I was extremely disappointed when I tried this app. If you are on rh and are thinking about trying this app don’t do it cause you will be disappointed. I really don’t understand how some people love this app so much. I will probably close my account after it takes 10 days for my money to settle and withdraw but I will keep Webull for charts and comment section.

I honestly never write reviews because it feels unnecessary until I come across something that is just phenomenal that moves me that much to want to get it out there. This is absolutely one of, if not the the top trading brokers/platforms. They followed 0 commission Robinhood but took it to a new level. And if you’re going to compete you have to bring something to the table. They are so noob/user friendly but at the same time very refreshing for anyone advanced in this area. When needing assistance they make it available on most screens so it’s convenient and they were so quick to get back to me I was pretty stunned. That was a big selling point to me, how nice it is to have someone there so quickly especially when you’re facing a difficult situation that often arises in finances. I just have nothing but positivity to say about these guys. Honestly, once options are here this is going to be the alpha platform, they’re just better in every way as far as I’ve seen. Maybe offering DRIP after that and it’s game over. But yeah mostly if this app reads these things just thank you for the great platform and team you’ve made here. Glad to be apart of this and to continue to go forward

**UPDATED** - you’d be better off taking your money and grinding it in a garbage disposal than using Webull. It glitches constantly and the customer service team will give you 5 different responses to how it’s your fault for the glitch or how you’re not operating correctly. Don’t even bother showing video of it not working they will tell you they aren’t responsible. My advice pay the 1.00 fee to TD or use RH. Just know you’ve been warned.

Let me first say Webull could be absolutely Amazing. It’s has the potential to be a hybrid between ThinkorSwim and RobinHood featuring the best of both apps in one. Webull charts need work but they aren’t terrible. However, after using this for a couple months I can say the following YES, Webull does glitch and YES, it does cost you money as a trader. Every platform has problems it happens. The bigger issue is the customer service response. Listen to people who say don’t use due to this. I’ve had multiple small problems most have been addressed rather quickly. This time I’ve had a large problem and after weeks I have no resolution. Sending 10+ email and app messages all to be told after weeks of waiting “Sorry it’s been too long for us to verify this.” Until the customer service is fixed this company will never be great everyone has app problems it’s how you handle them that matters.

I’ve been using Webull for a few weeks now. So far, I’ve been loving the service and functionality, and Webull itself runs super smoothly on my iPhone, but on my iPad it still won’t let me rotate Webull to landscape which is super annoying. Only watch lists are viewable in Landscpae on iPad. I would love to be able to access all areas of Webull in landscape on iPad especially trading. It would be excellent if this could be fixed in the future. Also if we could be able to see which stocks support short selling without having to be told after setting up an order, that would be most helpful. It is super annoying to have a very precise short order all set up and then when it is time to submit the order it says the stock isn’t supported. Very annoying. Even a small emblem next to the ticker would suffice.

But overall this is a to notch app, and coming from Robinhood I’m definitely not going back. Webull is way better for the active trader than Robinhood. I place about 10 day trades a day cannot do what I do now on Robinhood. Active trading is infinitely better here at this app.

I’m updating my review from 2 stars to 4 for a few reasons, yet not going to 5 for others.

Some notes:
1) One of my biggest concerns is lack of transparency. Well more recently I feel that customer service has been more open and responsive especially with issues that are not directly related to this app (e.g. any issues with Apex clearing). I mentioned earlier about lack of acknowledgment on ties to Fumi, but in a recent interview - on Benzinga - I found the CEO was as transparent as he potentially can be. Yet, I do think some further transparency overall, with eventually its own self-clearing would make me very confident in this app overall to maybe put a larger part of my portfolio with them (currently I have 25% with them).
2) My other big concern was stability of non-mobile platforms, which with the newest iPad and desktop 4.8 updates are getting better, but still need some further work. 4.8 especially seems to be missing some features which the earlier desktop version and web version have, so I can’t wait to see how desktop 4 develops over the next few months to include all of the great features.

By far this is the worse trading app it’s take so long to deposit money in your account for you to start trading until all the markets up already and they tell you you will receive between $8 and $1600 in free stocks when you open an account I knew it’s was sketchy and they tell you you will receive between $8 -$1600 when you deposit $100 I deposit $100 two days ago I still don’t see anything including my $100 nothing I messaged them I emailed them and I called I was on hold for 45 minutes then I gave up and hung up . Now this is just $100 imagine if you trade and make money and you want to exit . What headache and problems you are going to face before you cash out still no one responding thank go i have other apps I was able to buy doge and other stocks at low price I am waiting to see when they are going to respond good luck guys but my advice is find other apps . Stay away from this one
The most terrible dead customer service
It has the most terrible customer service in the e-commerce world! I have deposited and provided all required info, however the money was taken from my bank but did not show up in my wallet more than a week later. No response ti my daily follow up! I tried to escalate however no info could be found anywhere. I even can’t make a complaint!!!

Update1: I have now tried getting in contact with Customer Support for 6 days. Aside from an initial auto-generated response, I have not been reached out to. They market that they have 24/7 customer support available to their users but it is a flat out lie. All I want is for them to take back their free stock so I can close out my account because my banks are not supported by Webull . That’s it! Someone from support please help me!!!!

Original:I can’t really weigh in on Webull itself since my bank isn’t supported, so I never got to fully experience it. However, while trying to close my account, I’ve tried to get in contact with support to give them back the free stock they gave me so I don’t have any association with Webull /company when I close out my accounts. I have attempted to use Webull , email, and call customer support for two days now and no one has responded. Through Webull and email, I keep getting auto-generated responses with links to things they think will help my question, but they say if they don’t help to reply to the message and someone will help me. Well, I’ve replied and no one has reached out. I called and was on hold for like 45 min and no one answered. I eventually had to hang up for a meeting. Their website says 24/7 customer support. It’s been over 48 hours and I’ve received none.

Pro Very convenient application to use on iPhone, able to use even on iPhone 7 , have 2 lines . For working professionals very nice to buy stocks and even scalp

Cons Limited options trading, the highest option level is 3, you cannot do short options strategies without huge reduction of buying power or owning the stock or buying stock, Naked options trading not allowed, you will have limitations as almost for IRA account . however if you planing to try options in Ira or 401k, 403b, or 529 accounts better to start here with regular account because IRA does not allow wash sale at all .
Otherwise, great investing in stocks and ETF very great. News , research , earnings reports , updates , great charting with many indicators available on mobile app. Easy trading stocks and options. Excellent hours for trading from 4am to 8pm which is important for professions working day jobs. Low rates for margin then other brokers. Hoping that options level 4 , naked options will be approved

Help/support is incomparably worse than Robinhood and that’s saying a lot because Robinhood already has such a bad reputation for that. People have a big portion of their savings in this app so not having appropriate customer support can potentially be devastating to many. I’m hesitant to give Webull a try after running into endless problems, without being able to find any useful resources online.

I’ve heard about this app so I downloaded Webull . Despite mass spam/advertising by this app that doge is now available to trade, for some reason I am not able to. If I can’t speak with a representative, that’s fine, but I’d expect that there’s at least some useful resources online other than constant advertising of doge. They should’ve spent half that money on a better support page. It’s like they spend all this money luring people in and once they’re customers, they don’t care to provide adequate support.

I’ve only had Webull for a few weeks but I can’t imagine what would happen if something really went wrong and I needed support urgently. They’d have 3 useless questions on faq, and that’d be it. I get that this is a commission free service but at the rate that I was running into issues and the lack of helpful resources, I’m nervous about using Webull seriously.

I honestly don’t know what they were thinking with this release. This was in beta for a while. Did anyone test it? Every task is more difficult to do. Portfolio viewing? You need to scroll back and forth. Chart times used to be able to be selected right away. Now it’s multiple clicks and that drop down menu is not aligned properly. Don’t get me started on the indicators overlaid on the charts, which makes the charts unreadable. Settings do not save. Spelling errors galore. Literally everything about version 7 is inferior to the previous version. I have no idea how this was released to the public. I never post reviews but I felt compelled to warn people before they updated. I’d reach out to their customer service about this but unfortunately they’re too busy to respond to anyone these days (they’re definitely not occupied with QAing their app). This is a HUGE red flag for a company that’s used for monetary transactions and if this isn’t fixed quickly, my account will be moved to a broker that’s got their stuff together. P.S. I can txt TD customer support and get a response in minutes. There’s zero reason why it takes you weeks to respond to an email. If you ever actually respond.

UPDATE: As predicted I haven’t received a response for DAYS. Stay away from this fraud company.

I signed up a few months ago along with a few other similar platforms as I started investing after a while I noticed my profits getting eaten up by fees from a supposedly ’free’ platform, turns out they charge you a staggering $5 ‘paper statement fee’ that I never signed up for or wanted! Through out this time I kept getting spam emails, messages, notifications about every stupid thing from solicitation to refer more ‘victims’ to them to solicitation to play their paper trading game, but not a single mention they’re charging me this fee. I had to dig for a long time to even find those monthly fees in their user unfriendly complicated app, when I called in asking about this outrage they simply told me my email wasn’t connected so they sent by mail and their clearing house is charging the fee, as if I ever asked their clearing house to send me garbage mail and charge me for it. further more, I searched for a long time even before I saw the charges on my account and couldn’t find a way to turn off the paper statements on Webull or the website. I saw what kind of people they are and promptly closed my positions, going to clean out my account, delete it and move over the funds to a different more trustworthy trading platform. These guys are not worthy of your business in my opinion.

I’m not comfortable with the questions. I was interested in investing and trying to get the two free stocks, but I am not comfortable with giving you my exact work address in addition to a photo my driver’s license. I understand needing to verify identity for SEC purposes, that’s why I was okay with the question for SSN, but all this is too much.
Also, I don’t like my answers being herded; when asked how long I plan to invest, I said +7 years. I don’t plan on retiring within the next 40 yrs so it felt like the right answer. But when I said it is very important to me to have liquidity, the system refused my answer saying it doesn’t add up. Yes I plan to invest for decades to come, but I also know emergencies happen. In the past I’ve use my investments to pay for school, I’ve used them to repair my car when my savings weren’t enough. So while I would like to invest for as long as possible, it is still possible to consider liquidity very important. Anyways, I don’t think the two stocks are worth selling all my identity for to have a profile that doesn’t actually represent my investing needs, so I won’t be finishing the application, nor recommending Webull to others. There are much better, less intrusive options out there.

I can to edit my previous review, only to find that it is longer here. So I’m here to write ANOTHER one. I signed up for a free account here and on Robinhood. I’ve been reading on RH and loving the experience. My account on this app has still not been created after 11 days of waiting. I’m emailed and used the in-app help and I only received an automated reply directing me to the FAQ. I don’t have any crazy financial situations that would warrant any delay. My RH account was active instantly. Also, I’ve had 3 friends get Groupon stock as their “free stock”, worth a little over $2. Their disclaimer is that your free stock comes from a pool that USED to be worth a certain value. So don’t get any high expectations on any free bonuses, if that’s what you’re here for.
I really wanted to use Webull for the additional tools, but they’ve made it impossible. But don’t just take my word for it. Read the other reviews. You’ll see that these are common issues, especially in recent weeks.
GO USE ANOTHER BROKERAGE APP.
***(And if you care about such things, the data portion of this app collects your data using a firm based in China, not the US. I personally don’t mind, but some people may be concerned about international data collection.)

I like Webull so far. A little hard to learn and intimidating for a new investor with little teaching methods. But gives lots of information once you start to pick things up on your own. However, if you ever need customer support, I hope you like bots. All you get is a “help center” with only automated responses. I should say plural, as I’ve only gotten one response. I had to google a phone number to call and once I went through the automated prompts as to why I’m calling, left on hold for hours with no one answering the call. My situation is that I have verified my email is correct and I get almost daily emails from this app. But they say that weren’t able to email my purchase or sell confirmations or my monthly statements. So they are now printing them and mailing them to me, but they are charging me $2 for each confirmations and $5 for each statement. So far they have drained my account of $30-$40 and I have no recourse to stop it. If I don’t keep enough available money in the account for those fees they threaten to put my account in a “margin call freeze” and I will only be able to liquidate my portfolio. No more purchases would be allowed. I’ve sent countless unanswered emails as well. They have absolutely NO customer service.

I just switched to this app from Robinhood, and honestly I’m super glad I did. I had used Robinhood for over a year because of the free commissions, but free commissions doesn’t mean there aren’t problems with the platform. Robinhood has a lot of bugs and was often slow and would be slow to refresh. The charting on Robinhood is also terrible and not customizable at all. Also, reaching out to Robinhood customer support is a pain and they often don’t respond for at least a week. this app is way better. I haven’t come across any bugs so far in the two months I’ve used it. It’s charting is amazing and you can do way more with it than Robinhood. Also, their customer support is super easy to get a hold of. It’s almost as easy as sending a text message. The last time I messaged them they responded in less than 15 minutes. They never seem disappointed in having to respond and always seem cheerful. Overall, switching from Robinhood to this app was one of the best decisions I’ve had for many different reasons. Keep up the great work this app!!

The analytical tools and overall layout and trade execution in Webull has all been great so far. The PC web based platform is very well done too and Robinhood doesn’t even come close as far as studies and trading analytical tools this app provides. The more I use it, I think there are many features that make me like using the this app PC interface even more than Power E-Trade. Crypto trading is nice to have too, but the ability to do 4:00AM pre-market to 8:00PM after market trading was the reason I wanted to use this app originally. Within 1 hour of testing Webulls tools and intuitive webpage layout options, I was amazed at what this app has to offer. I sold all holdings in my Robinhood account and plan to switch to this app for good! There are definitely better brokerages choices for hard core traders, but if you’re looking for a step up from a bare bones beginner platform like Robinhood, this app is a great choice! If I had one complaint, it would be that this app doesn’t offer fractional share training.

I started trading on Robinhood and made the jump to this app via a friend recommendation.

The amount of data you have access too is amazing. Great traders make great gains because they do their DD and this app provides a ton of data points for you to do your analysis. Not only is Webull great I love using the Desktop version as you can set up your boards for multiples trade widgets on one screen for multiple orders on different plays.

The only thing I would have to say they lack in is speed when it comes to settling or clearing your money for purchases. There have been multiple instances where I have not been able purchase options as my cash had not completely settled from trades I made earlier in the week. Even putting more money into your account can not side step this as they do not allow you to purchase option on instant buying power either so you would still have to wait for your deposit to settle before using it. That was the explanation I received from their support.

One way around this, I have started is making sure I have any money I want to use for next week deposited or having a portion of your portfolio start the settling process a week prior to when you want to trade to make sure it is available for you.

Hoping they fix this as that is one thing Robinhood has over them. It is just about immediate on their platform to use your money which is nice.

I initially funded my account with Simple Banking. Then Simple transitioned to BBVA. I had already abandoned that account and replaced it with Varo in this app as well as successfully funded this app using Varo. So I just let that Simple account go via inaction by not starting the steps to transition to BBVA. Since funding through Varo worked I figured the replacement was successful and I figured all was well.
But then many months later I attempt to withdraw my profit…. And all of a sudden I need to provide all info from the account aka “Bank Of Origin” I already replaced in order to withdraw to the current registered account.
Why not have me provide that info when I change the bank account registered with this app in the first place? Why wait till I try to withdraw? I no longer have access to the info this app wants from my Simple account. I did however have access to that info when I switched accounts. This policy of wait-till-they-try-to-withdraw-money before asking for final verification is kinda scammy at best. Looks like they are trying to keep liquidity within Webull for as long as possible. They have lost my trust as I don’t see how this issue could possibly be an oversight.

I have used this app for its in-depth analytics, news and research right on my fingertips. Recently I have started trading and am in the process of transferring my 2 other brokerage accounts over. They give you 2x’s & 4x’s leverage for no additional cost if you have $2K minimum in a margin account (you only pay 6.99% interest for the margin you use). What I was also really impressed with was their proactive and professional customer service team and live in-app help. I also called and spoke to Mike C and he spent a half an hour with me answering every question I had never once making me feel like I was just another insignificant client like that other company out their. I highly recommend this app for the beginning trader, long-term buy and hold investor and also those like myself that are serious day traders!

It is great in the sense it has more stocks available than robinhood, the other free app but has its limitations. Even with a margin account funds from a sale are not available to reinvest until the following day where robinhood is instant, this app does not have option trading available. Premarket and after hours trading is more difficult than it should be, on your trade screen it only shows the last price per share during market hours not the current price, by the time you look to see the price, switch to the sell/buy screen the price can change where you order wont execute. Not uncommon to have to modify the order several times unless you have multiple screens to watch, easily costing you thousands a year in missed sells/buys. Imagine a stock dropping drastically and losing 20-25% simply because you cant get the sell price right, stop loss orders struggle to execute with drastic price drops. App is good for investing but a disaster for trading.

Downloaded Webull because I wanted to try out the “commission-free” feature which is similar to Robinhood . At first the interface can be a bit overwhelming considering the vast amount of information the UI presents to the user compared to the clean and minimum look of Robinhood . However, as I continue to use both Robinhood and this app for more than a week , the advantages of this app become very apparent. The charts are far more informative and stock screeners such as “Top Gainers” of the day and “Earning Calendars” are very useful, somethings that Robinhood just doesn’t have . On top of that, the extended hours and the ability to short stocks are just wonderful features to have . I would highly recommend it to anyone who is into occasional trading without wanting to pay commission .

Users get real time quotes for stocks, ETFs, forex, mutual funds and commodities and get rich data for fundamental and technical analysis.
The news section under Market can be improved by opening news articles faster and by allowing users to sort news that is more relevant to them. Other improvements or features that would enhance Webull and services includes, the ability to view American option contracts for equities and having a desktop version of this app.
The brokerage service this app offers is not compelling because of the commission costs. Other apps such as Robinhood offer commission free trading and has similar features as this app.
Overall, Webull is a great tool for casual investors and traders seeking current market data and information from their mobile devices.

I have never written a review of an app, but this company deserves it. Webull is truly powerful - giving the best research, community (hopefully this grows more), charting and options available. I am a fan of the more well known commission-free app as well, I’ve been using them for years now - but I’m going to be sending more money here moving forward. The alternative simply does not update quote information....this app seems to do this live. This is my go to for accurate, up to date metrics.

Admittedly, there is a bit of a learning curve to use Webull - I do wish it could be navigated a bit easier. That said, just recently they have been very active reaching out to users to explain the features. This is HUGE. Happy 1 year anniversary!

Webull is the best when it comes to charts, information, customization, and what is available to you. Even the level 1 upgrade is at an amazing price and simply a great deal. The only thing that isn’t up to par are the stocks themselves. Many may argue that they don’t even use them, but there is a large amount of people who trade stocks under one dollar. To ask for OTC stocks or crypt may be asking too much on top of what you get in Webull, but Webull will not get as many users as an app like Robinhood if I’m limited to the stocks I can purchase.
In short, Webull itself is great and valuable, but it’s not worth it to switch back and forth between Webull for research and then go to another app for actual trading. Once I can get all of the same stocks, bye bye Robinhood and hello this app with a Level 1 membership!

You get what you pay for: they are slow to fill orders. Sometimes a limit order won’t get filled at all, even if the stock sits at or below the limit for some period of time. This has cost me on several attempted trades. They have abysmal customer service. You can’t get a human on the phone, it’s all done through messages - which they are slow to respond to and usually do so in an unsatisfying manner. Finally, Webull is very difficult to use. There’s way too much junk / clutter that no one needs, and the process of getting an order submitted is confusing. On multiple occasions I have thought I have made an order, but apparently it didn’t go through or something. I’ve had to re-submit, usually at a higher price. In sum, I wouldn’t trust these guys with very much of my money. I believe you’re better off paying commission to a more reputable broker, if you have a large enough portfolio to absorb those costs.

Webull has loads of potential. I was ready to be “all in” and move out of both Robinhood and Firstrade. First glitch was they don’t allow trades on a bunch of high dividend EFTs that are core to my strategy. Ok, so I went back to Robinhood for those.

But then I hit my groove and start accidentally day trading. They have no PDT controls even when you ask for them. Like they are philosophically opposed to even optional PDT controls or something. So I liquidated my positions before they did it for me. The buy screens don’t give you info about existing open orders so it’s easy to screw up and Day Trade when you don’t mean to. I don’t have $25k to throw at this game.

They have active customer service and Webull keeps changing. If I was a day trader with $25k, I would be using this app. But meanwhile I am back at Robinhood and just using this app for watchlists and dividend info

While this platform gives you more information in regards to DD on a stock than RH does, they aren’t very forthcoming with their information on how long it takes to use this platform. Today is Thursday, after receiving a tip last week about a stock that is not featured on Robin Hood I went against my better judgement and deposited money into this account to get in on this stock. I initiated the deposit on Friday before the end of trading hours and I still do not have funds available to buy into this stock and I have missed the opportunity to make thousands of dollars as the tip payed off. It takes up to 5 business days to gain access to your funds, if you want to sell one stock and buy another in the same day do it on Robin Hood because this app takes up to 5 business days to give you your money from a trade as well. Robin Hood is instant. Webull is trash overall if you’re looking to make quick moves in the market.

Love Webull , this app is so much better than RH, I do not regret moving over, however I do a lot of my trading and chart analysis on my iPad, which I primarily use in landscape mode with a keyboard. That being said I noticed that this app app does not have the smoothest landscape mode functionality. Navigating through Webull I’m forced to tilt my head or turn the iPad into portrait mode when on certain parts of Webull .

Devs, please improve the landscape functionality! and if we can adjust the height of the chart, RSI meter, and MACD meter, so that we can fit them all on the screen without having to scroll.. that would be appreciated as well!

Thanks for making such a good trading service and app!

Ok let me state right off the back that I’m a beginner and new to the world of stock buying and trading,..As a beginner I’ve made mistakes and have been penalize for it, but Webull is very clear and it’s been a joy thus far, you can’t get a better app then this for what your getting free!!! Way better Robinhood , better charts , way more info and news and no stupid 90day penalty for beginner mistake.. I plan on utilizing Webull very much his the high hopes of actual “making my money work for me instead of me workin for my money “!!

Thank you
this app

My experience with this app is that they take a long time to get back to you and there are many glitches in their system. I created an account and was using it fine for about a month. On 7/13 they had an “update” before market open where it doubled everybody’s account balance for some reason. This glitch forced them to lock everyone’s account until they fixed it. This first of all is a red flag that they locked everyone’s account from trading from pre market until about an hour after the market open. In premarket, I did not know about this account lock and my friend was having troubles on his phone with his account so I logged out of my account and let him log in. When I went to try logging back in afterwards it said that my account email “was unregistered”. After calling and emailing them they never got back to me and now this is where I’m at now.

I’ve been trying to set up an ACH funds transfer for the past week. I continue to get the micro transfers and type them into the first and second slot in the order received. It has failed everything single time. I have called this app support twice now and they can’t figure it out. They’re even saying that it should be working the way I typed it in as well as being able to read the most recent micro deposits that we transferred into my checking account. Very weird and disappointing that they have been able to give me zero explanation/solution for this problem as I have not been able to trade for a week due to this. Would really love an explanation. Until then I can only say my experiences with Webull and customer support has been extremely sub par due to the lack of solutions and or explanations to this problem.