Ultimate Kronos Group's UKG Pro mobile app delivers instant and secure access to
relevant employee information and tools. Managers can make informed decisions
and take immediate action with real-time data synchronization. Employees can
quickly access their personal HR and pay informati...
I don’t know why this app gets such good reviews
This app used to work well. When my company first started using it it worked. Now for the last several months the app is useless. My time is split with two entries per day. The app only show the first entry. It says 8hrs but only reveals 4 of them. If I add time in another entry it will show up but the second half of my day is still missing. Trying to take time off is a pain. Half the time I try to put in for a day off and the app does nothing. I have to go to a computer and log into the full website to schedule time off. The mobile site is also useless for scheduling time off. I reported this to my HR department and was told UltiPro knows about the issue. How hard can it be to fix when you had a working app and go live with a new app that breaks the most useful features and months later nothing is done about it? Please fix this app and please test your software before release, or at least go back to the working version.
Timesheets not visible in recent update 😡
An a manager, the app USED TO BE incredible! I could verify, correct, and approve timesheets within the app, versus having to be on my employer’s network and login into the site. The app was so much faster!! However, recent updates took away that ability. Now, when employee timesheets are clicked, a solid white screen comes up. HR opened a ticket with UltiPro and was told they were working on the problem — NOT FAST ENOUGH!! The app was such a time saver and the change in capabilities has crippled me. It’s not a user setting — it’s widespread in the application. I am frustrated to see there have been updates and “bug fixes” over the last couple of weeks, but this problem was not addressed. This is a key function. Crazy that you haven’t prioritized the problem for your customers. 🤔
m UltiPro blems
Unless the company that required me to download this hadn’t unlocked all the features, this is fairly circular and limited. The embedded’ email’ function only links to your email account and, when I finally did get a notification, it came through my email, not the app; yet it was altered to look like it came from my own email account. The PTO was almost never correct and for a long time did not match what was on payroll page, nor the timesheet page. You never knew what to believe except that you’d better email yourself all pay stubs and screenshot everything else before you lose access and your account is locked, because your company refuses to give you paper copies. Just enough wiggle room for each company to blame the other if there’s a discrepancy. Beware of the how it keeps track of and displays time( but, again that might be the company not the app- although both PTO and earnings info on check stubs are carried out to 4 decimal places, the check stub info never shows anything past 10ths., while the PTO is posted in 100ths hours, 60 min blocks (time worked) ; tenths, 6 min blocks (decimals, display reasons); twelfths, 5 min blocks (rounding every 2.5min, so technically 24ths?)
App can use rework for time off requests
So I like the app for being able to view my paycheck and have no problems logging in like the others have spoken about. But I will say the one thing that you guys should add is an option of “Other” when you submit time off requests. And then write a comment to specify. I say this, because I don’t want to use my PTO every time I request a day off when I rather submit “Other” and explain that I just want that day off to be one of the regular two days we have off in a seven day work week.
Celery thing is great except for its main function...Can’t punch clock in
Great concept with having everything at your fingertips with research from pay, who is in your organizational chart, accrued vacation & PTO, & hours worked. The only thing that is terrible about this app is the main function which is there is no way to clock in for work! I set this up at the range location where I would clock in. The app gives me a message that I am not in range and to move closer when I am in the office where I set this app up. Very disappointed in wasting space on my phone for a time clock that doesn’t do its main purpose. 😡😡😡 Please, fix it. Thanks.
SCAM!!!! App connected to Phishing site
This company is basically a phishing site. That’s why there is no contact to them directly. The Admins are able to access your account and change things without your knowledge. The emails you receive from them have no info or signatures and a no reply address. It’s unbearably unprofessional. Keep everything and track everything and get your coworkers with you then go to a lawyer. They give out our information. They change our timesheets and insurance information. What a terrible company, app, tech, everything! No support from the company. You can’t log in and can’t get any assistance. This is so horrible.
The app is actually great - but the recent overhaul has been a little glitchy. I have several employees experiencing difficulty punching in/out and no one could submit their most recent timesheet through the app after the update (March 31,2019). This created a lot of frustration and delayed payroll slightly as we tried to track down missing timesheets. I work with employees that are spread out or work infrequently so the ability for them to login via the app is truly invaluable. Hoping the glitches are fixed by the next payroll cycle.
I have to use this for my company so I have no choice it needs to improve a lot first off it doesn’t show when I punched in or out on as reviews it also don’t have we go by a point system it doesn’t even show when your points will expire or when you get points and it won’t even let me request a day off I’m going to have to go to my manager tomorrow at work to have him help get one if it ok with him. I do like where shows I work 40 hours one week and 36 the next I do like that the program needs to be little more organized in my opinion
Asks for Pw Resets without warning
Works fine 7/10 times but sometimes it take a while to take clock ins or outs and it resets your password without warning. This reset will take a few minutes to enter old and new passwords to specific security specifications; by this time you are late or hit your 5th hour and the company gets penalized and you get a talk with the manager. It’s an ok app, but I suggest always be ready to spend 5 min for anything that comes up with the app.
Directory with numbers
I’ve been using the app for a while now, and the part that’s most helpful is the Directory with all my coworkers’ numbers. I’m on the road a lot, and it’s very helpful to have the whole company on my phone. I also use it for pay information.
So easy but also powerful
This is probably the easiest business app I’ve ever used. It’s extremely intuitive, makes sense - and actually works! It has made my daily work processes much easier and I love the performance functionality. Well done Ultimate.
Love viewing my paycheck!
This app works great for me! I’m in the process of buying a home. I love how I can view and download my pay information on the go! It’s really helping me send information to lenders. It’s streamlining information sharing for me. The facial recognition also works well!
Until the recent update...
Until the last update, great app, used daily. I think the latest UX changes are an example of changes made by a developer that doesn’t actually use the app. Every time/date field now defaults to the current, which makes time entry more time-consuming. That might be fine if this was a timeclock, but it’s not, it’s simply for time entry.
Great app for all users
Easy to use, robust capabilities. I have used several apps by various companies I have worked for - this is by far the best!! So much more than just checking your paycheck stub and requesting time off...which is where most start and stop 😝.
UltiPro makes you feel like a Pro
I love this software/App. UltiPro is so easy to use, you can manage all your personal needs with the touch of a few buttons. So glad to use this and have a great tool in the palm of my hand.
Yes. UKG Pro (UltiPro) is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,551 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for UKG Pro (UltiPro) Is 34.2/100.
Yes. UKG Pro (UltiPro) is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,551 UKG Pro (UltiPro) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for UKG Pro (UltiPro) Is 34.2/100.
UKG Pro (UltiPro) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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