Experience unrivaled sports coverage across every team you care about and every
league you follow. From breaking news and expert commentary on developing
storylines to in-depth analysis and exclusive articles, get all the sports
Listed below are our top recommendations on how to get in contact with The Athletic: Sports News. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Athletic: Sports News. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Athletic Media Company
Get Pricing Info for The Athletic
I paid them for a year subscription July 4, 2019. Their site took my money but hung and didn’t give me a login. I have contacted them by phone and email over a dozen separate times starting July 4. It is now August 10 and still they have not helped. It takes them up to a week to reply in any fashion and when they do, they do not make any effort to actually resolve the issue or deliver what I paid for, they send the same email over and over, clearly not reading my emails to them or listening to voice mails I leave them. It’s amazing great journalists like Sam Amick, Shams Charania and many more put their names on a brand with the worst customer service department I’ve ever encountered. I wonder if these authors know this is the way their work is being used, to get people to pay for something they never receive? It’s a shame. I’ve been getting rid of most of my subscriptions because my wife has been fighting cancer but I decided with the big July 4 sale for 60% off and the fact that I love the authors who cover the NBA and WNBA for TA that I’d go ahead and subscribe. I definitely regret it now that they have wasted hours of my time and I STILL haven’t got what I paid for. Plus I missed all the free agency coverage that was a big part of what I wanted. I hope whoever owns The Athletic will take responsibility, apologize to me and clean this up so it never happens to anyone else
“Free” 7 day trial yet you can only read one article. I was so interested and wanted to see how they write their content but after loitering around, the app will not even let me read other articles I am interested. I can only access one article and that’s it. The rest of the article would have a banner that says “View our plans, 20% off” something along those lines. (I would have pay this app for Warriors & Klay Thompson yet they want me to read about Jimmy Not James Buttler). How can you judge an magazine type of app by its content when you don’t really have “free” trial to check things out. And limited to one free article? I don’t mind paying $$ to read my sports I just want to ensure that I am reading contents with good material and substance. Many free article online lack substance and poorly written. In the end, I ended up deleting the app in less than 30 minutes) as I was so frustrated that I can only read one article. I saw the app on the internet after an article about Klay Thompson - it says download the free app to read. So I did, sadly, the free seven day trial won’t allow me to read the article that brought me to this app (weird, right?). Do I recommend this? Definitely not. There’s no way to confirm if the articles here are substantial in content during the free day trial. I wasted my time navigating their non-user-friendly interface. Don’t do the same.
I love the writing, sports coverage and the content of the podcasts, but the podcast playing functionality is lacking. It has no CarPlay support even though listening to podcasts during a commute is very common. It requires too many taps to get to a favorite podcast (one must scroll to the bottom of the podcasts page to even see one’s favorited podcasts). This work is fine while walking or standing still, but while behind the wheel it is prohibitive as it requires attention and precision on something other than driving. Finally, on multiple occasions the player will show that I am midway through as episode, but when I press play to resume, the player starts back at the beginning. When paused through progress bar reverts back to the original midway point until play is pressed again. This combination of errors and difficult playback makes my favorite podcasts almost impossible to listen to when I have the most time: during my commute.
Leave a comment: