Contact Upside Support

I have been a long time GetUpside customer but just recently I have been getting really short changed on Cashback after the transaction- Just recently I had a Cashback offer of .46 cents off per gallon for 29 gallons but only received .14 cents off a gallon— Then the next day since I was traveling I had a offer for .16 cents off a gallon but only received .9 cents off a gallon so you can see a trend I plan my trips out to get the best Cashback offer also I travel a lot so I’m getting Cashback daily. So after around 4 transactions I was short changed quite a lot I started taking screenshots right before the purchase so the times match my receipts since this deceptive practices recently I have forwarded all my receipts and screenshots to my local state attorney general office which will be conducting an investigation on gas fraud and falsely advertising a product that isn’t being offered I encourage everyone to do this as well so maybe they will get a hint when they try to save 6-7 dollars here and there maybe some fines will stop them — On top of that I have forwarded all my pictures and receipts to the Federal trade commission since they are falsely advertising something that isn’t being honored please please if this happens to you or anyone you know do exactly this every time and this will stop! A loyal customer with over 10+ referrals

This company I thought was good until you go to places like where you have to upload a receipt for your cash back. All the ones that are like that when uploading the receipt in 1-4 days you’re to receive cash back. I’ve uploaded all the receipts right then. I normally throw the receipt away after it says successfully uploaded but days go by & it’s still processing for days I reached out to them several times about this issue because the last one I had I kept the receipt okay I contacted them through email informing them that I still have the receipt on hand if I need to upload again even tho it was uploaded already successfully. I still as of yet to get a response back from them but they clearer declined it saying it’s too many days when I’ve reached out to them several times before this was sent. I believe they get the ratings from themselves, friends, & family because this is such bull crap when it comes down to uploading a receipt & cs doesn’t get back to you at plus there’s no way you can contact them periodt sad bad customer service I’m so disappointed with the customer service side they have none I guess because you hit help it gives you FAQ why have away to message if you are going to have the FAQ continue to come up You can’t chat with no live person & it’s sad as sad can be

My mom recommended this app to me, so I thought I’d download it and check it out. Unfortunately it does not work at all in the state I live in, not a big deal. I wanted to delete the account, because I had only downloaded it, never once used it. I have had to jump through a million hoops to gets this account deleted. There is a part that says delete account, it doesn’t delete the account it makes you send them an email. Ok no big deal until it turned into 4, emails I finally get reply. The reply now has me emailing them again, because they need it confirmed. One would think the 4 previous emails would have pretty much confirmed I indeed want this account deleted. I have never had to do all of this just to delete an account it’s ridiculous. ***You can’t make up the nonsense that I have had to go through to delete this account. It was finally deleted, I hope, I refuse to re-download it to see. After all of hoops I jumped through, they still keep emailing me!! I made very sure to make sure I would not receive any emails, I made sure to unsubscribe from them, yet they still keep showing up. Then they sent me a survey email, ok fair enough. However if this small start up trying to get off the ground, actually cared, or read emails, they would know all the answers with out still pestering me, even after I took the blasted survey. Seriously leave me alone please.