Tech Coach Software
Company Name: Asurion Mobile Applications Inc
About: Leta is a digital intimacy coach that helps women to achieve fulfilling intimate life at the cost of
20x less than sex therapist.
Headquarters: Wilmington, Delaware, United States.
Tech Coach Overview
What is Tech Coach? The Tech Coach app is a mobile application that provides users with instant access to a Tech Coach expert who can help them solve most device issues. The app also offers digital tools, repair management, and claim filing with Asurion®.
Features
- Instant access to a Tech Coach expert via live chat or text
- 24/7 support for device issues
- Proactive tips for device setup, OS upgrades, and other relevant tech topics
- Support for device connection to other devices
- Easy access to protection plan benefits
- Hassle-free claim filing with Asurion®
- Management of repair and replacement options included in the protection plan
- Personalized one-on-one sessions with a Tech Coach expert
- Device administration access for remote support and screen-sharing capabilities (with user permission)
- App usage analytics and device data sent to servers for analysis (with user consent)
- Privacy policy available for review before downloading the app.
Official Screenshots
Product Details and Description of
The Tech Coach app gives you instant, always-on access to a Tech Coach expert who can help you quickly solve most device issues. Plus, enjoy access to digital tools, manage repairs, and even file a claim with Asurion® straight from the app. Tech Coach lets you: • Enjoy instant access, connecting you live or via text chat in seconds. • Get 24/7 support, all in one place from a Tech Coach expert, who takes the time to get your issues resolved. • Get the most out of your device with proactive tips for device setup, OS upgrades and other relevant tech topics. • Find support for your device and help connecting it to virtually anything else. • Find your protection plan benefits easily. • File claims quickly and hassle-free with Asurion.® • View or manage the repair and replacement options included in your protection plan • Experience a personalized, one-on-one session with a Tech Coach expert. Download the Tech Coach app now and make it easy to get the tech help you need, right when you need it. Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
Top Reviews
By Shelli Rose V.
Tech Coach Review
I’ve only used this App once so far and I’m pretty impressed. I did a Live Chat with a Tech Coach, and they were very professional, informative and extremely knowledgeable. There was literally no wait time, at all, once I was patched through to someone. The unfortunate part, is that they weren’t able to resolve my issue because it didn’t have anything to do with them. They did, however, get the information I needed to get it resolved through another source. I feel the Tech Coach went above and beyond in gathering the information I needed. They sent me phone numbers and a link I needed without me asking. Excellent customer service!!! 5 very big stars from me!!! Thank you, Shelli V.
By aliceinellijay
Great!
You guys are great! Apple on the other hand could use inspiration from your QC! They sell a product thEy know is less than perfect and don’t seem to care! You all areal aye there to help me! It took me two hours to get them to give me the new phone you said I needed! And I had to drive to their store 40 miles away and wait for an hour for an appointment to then wait for another hour if diagnostics by a very nice tech just to be told I had to have a replacement phone ( the second in less than 6 months) that your tech said I needed but had to go to the Apple store to verify I needed! lol. With their track record there should be an Apple Store in every town in America!!!!
By AngelforKatherine
Marcus
I just spoke with Marcus after receiving a scam call. I will NEVER be able to tell him what he has meant to me! We are awaiting Hurricane Dorian in N.C. We lost everything we owned in Hurricane Matthew, rebuilt, only to be in the new home 5 weeks, then evacuated due to Hurricane Florence. To be awaiting, possibly the same, and receive that scam call, almost pushed me over the edge. God connected me to Marcus!! He understood, had a wonderful testimony of his experience in Katrina, he really understood!! I cried even more, I needed the ability to do that. He gave that to me. I know, whatever happens, there are wonderful people such as Marcus who are our angels on earth! God bless you, Marcus!! Hurray Verizon for having Marcus on your team!!!
