Contact Albert: Banking on you

Contact Albert Support

Published by on 2023-12-26

About: WE’RE BANKING ON YOU At Albert, we want you to win. So we built a better
banking, saving, investing, and budgeting solution — with a Genius team of
money experts to guide you.



How to Contact Albert Customer Service/Support

Albert: Banking on you Contact Information

Listed below are our top recommendations on how to get in contact with Albert: Banking on you. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Albert: Banking on you. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Albert Corporation



100% Contact Match

Developer: Albert Corp.

E-Mail: [email protected]

Website: Visit Albert Website



More Matches

Get Pricing Info for Athabasca Basin Development Corporation
Contact Athabasca Basin Development Corporation! Or Contact Support
Need help using Athabasca Basin Development Corporation? Try their Help Center now!
Athabasca Basin Development Corporation in the News!


Social Support and Contacts

Athabasca Basin Development Corporation on Facebook!
Athabasca Basin Development Corporation on Twitter!
Athabasca Basin Development Corporation on LinkedIn!






Reported Issues: 50 Comments

4.6 out of 5

By Carla Freeman

1 week ago

I am locked out

By Yvonne McCrae

2 months ago

Hi last Week I got instant 70.00however I tried to retrieve Money I never received money how can I get money Thankyou

By Kathy Darden

5 months ago

My account is locked please unlock my account

By charlotte lanier

7 months ago

why was so much money takeing out my account 901-631-2760

By Christopher McKoy

1 year ago

I have a deposit for $2019 & I am not able to reach or receive any response from Albert Customer service for 3 weeks now. This is a terrible application with the intention to only rip off the consumer. I think i will have to get an attorney for this company!!!

By M.T.

1 year ago

Albert Genius EDI - funds are pending to this company. I have NEVER CONTACTED THIS CO. BEFORE. Im sure someone (Patrick Stephens) has my banking information, and has put his charges with this company on my checking account at my credit union!!!!! I WILL GET TO THE BOTTOM OF THIS. BETTER BUSINESS BUREAU Scam Tracker. Start with Trust. Business Reviews. Services: File a Complaint, Dispute Resolutions, Scam Tracker, Business Profiles.

By Christopher Tinnin

1 year ago

I received an email today stating that Apple was charging me $4,000 and some dollars and I cannot get into my Albert account and I think someone has changed my email and still using my account what do I need to do

By Jennifer

1 year ago

Sent 3 messages to the subscribers cancellation # listed in app- still not cancelled! No reply!

By Bettyjean cain

1 year ago

I bought a subscription it wasn't what it said it was so I cancelled it right away and asked for my money back! Got no answer so I disputed the transaction.. now my account is suspended and my check hits the bank before it can be changed which means it's going to kick back my check... I haven't done anything wrong .

By Brett

1 year ago

I had legit fraud, the company even confirmed it. They told Albert to dispute it, with proof of the merchant,they denied it. Weeks of calling and gathering even more info proving my Case. Albert filed a charge back. The merchant said they haven’t done it yet. I was told 45 Days it will be back.it’s been over 50 and I can’t get a hold of anyone from Albert. They don’t reply, over 2k in online gambling with a different name and addresses. The card isn’t suppose to work for that type of purchase. Who allows 26 charges for 2600+ in a hour. Oh And I paid for the “genius” squad bunch of uneducated wanna be stock advisors. Not even considered a real company apparently. It’s a complete scam!

By Michael Hardy

2 years ago

My email that is associated with my albert banking was hacked and can't access my albert bank because I didn't think about not being able to log bk in once I logged out and my brother logged in my spot

By Christian newton

2 years ago

Where's my money I put 75$ in my account and now I can't loggin or use the money on my debitcard what they fuck this app is shit

By Holly C Lyons

2 years ago

HI, I should be eligible for an advance but it says im not because my account hasnt been open for two months but my account has been open for a year now with truist.

By Jaylen

2 years ago

DONT USE THIS STUPID APP, CUSTOMER SERVICE SUCKS…

By Brandon

2 years ago

Do yourself a favor and run. What kind of app doesn't allow you to contact them directly. They don't respond to txt or emails. They really suck. My direct deposit went to the wrong acct. I have bills and I need to gt to work nut I can't cause Albert doesn't respond to txt or emails.

By DANIELLE SMITH

2 years ago

hello, I'm a new user here, I managed to create an albert bank account, but I can't continue to log in to my albert account because I can't select a virtual card and an error message always appears, can you help me? I need your help asap because it's very important

By Judy Shepard

2 years ago

I have made several attempts to login my account. I've changed my password and when I try to log in I'm, I'm,being told it's wrong. How is that Obviously that link is not working. I need to get into my account any help would be appreciated.

By Paul Reynosa

2 years ago

Wow... ,, well I deposited 1150 dollars into the savings account I got from Albert and one they did not let me apply for the cash or instant account and then proceeded to take out $1,000 leaving me with 150 and even then I couldn't access my 150 because they said they couldn't verify my identity, I couldn't change the bank account because I couldn't do it at this time is the message I got I needed my money my grandfather died with covid because I couldnt access my funds and I couldnt have money that was mine that i had sent to there savings account.. i ended up homeless with no other options ! Fuck Albert.and i want all my money back u no customer service having ass bitchs!

By Frank clark

2 years ago

Where is my money?

By Tiffney Davis

2 years ago

yall take my money out of my bankig accout my number is 334 4031077

By Adrianono S Phoenix

2 years ago

Hi I lost my phone last night and I want to opt out the genius

By ZACKARY JACKSON

2 years ago

I was charged 100 dollars and g only borrowed 65 could someone PLEASE FIX GTG G ALREADY HAVE PAID FOR THE 65 BEFORE THANKS

By Aja C Peters

2 years ago

I did not give albert permission to have my direct deposit . this was a big mistake using this app

By Jason aragon

2 years ago

Wtf!!!! I transfered 50 dollars to my albert account a week ago. They said I would have access to it in 3 days yet it still has not shown up. Judging by everyone's comments here, I'm basically screwed. Albert bank.. you can go straight to he'll! Ripping off poor people to line your pockets. Burn in hell

By Corey E

2 years ago

I deposited my check online and it’s been processing for a week. I can’t get in contact with anyone. I try texting the genius thing I emailed them still no response and it’s impossible to actually talk to someone

By Jeremiah McClure

2 years ago

My phone was stolen so I got a new one with a new number i log into my account using my password but instead of logging me in so I can update my phone # it wants to send my verification to the phone an number I don't have anymore I've done everything to get into this account an now I can't access my money and it's pissing me off i would not recommend albert to any one

By Evelyn

2 years ago

I went to a ATM on October 16 to withdraw money in the ATM did not disperse my money and Albert shows is taking out of my account the merchant says that my bank has to file a regulation E in order for me to get my money back but I can’t get anyone with Albert to help me going on three days now no response

By Antonio dooley

2 years ago

Send the customer service phone to my email

By Edna FOURAKER

2 years ago

I can’t get past my ssn to verify my account

By Nachaly Rosado

2 years ago

I Installed the app for direct deposits i used the card for ONE day and i am assuming they put a hold on my card and i am unable to access my funds I have been trying to get in contact with someone for FOUR days now and absolutely no LUCK. 0 out of 0 i DO NOT recommend i wish i would've done more research on them being that they took 400 dollars from me.

By katiana Jean

2 years ago

hello ,I'm inquired about a missing fund. A deposit were made on my account 09/09/2021 the available balance show a different amount. you can reached me at katian0214@redacted thanks

By Michael Starks

2 years ago

My direct deposit isn't in my albert account and I've been texting genius all day. Where is my money at

By Rebecca Rodriguez

2 years ago

Can't log in i no longer have access to the email I used or fone no.

By ashanti

2 years ago

THEY TOOK $100 out my bank account and put it in savings now it’s not showing up at all saying i have $0 in my savings.

By William p

2 years ago

I had to deposit totaling $15k not showing up and can't talk to a person or get any info about to file a lawsuit this is the worst app ever made

By Kimberly Ann Snell

2 years ago

Hi, I had a $100 deposited in my account and it's not showing what so ever and I'm fixing to put up a law suit against y'all if I do t get my money

By Kimberly Ann Snell

2 years ago

Hi, I had a $100 deposited in my account and it's not showing what so ever

By Kimberly Ann Snell

2 years ago

I had a $100 deposited in my account and it's not showing what so ever

By typhon singleton

2 years ago

I can't activate my debit card please help

By Angela Echevarria

2 years ago

I did not authorize to have you linked into my checking account, I want you to reverse the charges and close all relationships!!!!!!

By Daniel Kees

2 years ago

My account is locked and I'm trying to log into it. I need your help

By Kelly Dyleski

2 years ago

When will I get my money?

By Juanita kirk

2 years ago

I can’t get into my app. It keeps saying wrong password. I keep changing it. You keep taking money out of my bank. I need a real person to talk to

By Erika Kyler

2 years ago

I am not able to log in. The app keeps saying my password is incorrect. I have created multiple passwords and I am still not able to log in

By Koinonia mance

2 years ago

I been canceled this subscription and u took 77 dollars out my account I want my money

By Sydine Stargel

2 years ago

I need y’all to cancel the genius account and refund the money that was took out

By Elizabeth A Langston

2 years ago

Problem with verify saving account but yet you sent me temporary deposit 3 time. And refund it twice I have sent alot of texts and no reply

By MrHoward2020


Scam galore

Be careful. Don’t sign up for Genius unless you’re ready to be active and use the program daily. I spent an entire year paying for genius when I never used it once because it was taking the same amount as the automatic savings and all this time I thought it was saving money for me so I let it continue. Come to find out it never saved anything after the initial $5 savings deposit and I’m convinced it made the initial savings deposit $5 so that when genius started up you’d think it was still saving you money when it wasn’t. Wish I never installed this app and I’ll be sure to warn everyone I know against it. There’s plenty of options that don’t use deceptive practices. EDIT FOR DEVELOPER COMMENT: it sounds like your app hides the fact that you’re paying for an unused service by alternating days funds are taken based on “availability” (the process described by the automatic savings plan and NOT mentioned by the genius paid membership) and not prominently displaying paid membership status so that people continue to believe they’re saving money and and not cancel their useless and unused paid membership. The fact that I had to DIG DEEPLY to find out that I was on a paid membership and that I wasn’t actually saving money as I had thought for an entire year proves my point. I had to view 6 pages of information to find out that Genius was charging me because it doesn’t even say that on my account information page in the app. 🤷‍♂️



By 0123456679


Wish I could give it zero

This is the worst mistake I’ve ever made. First of all, you provide intimate financial information about yourself. Makes sense, it’s a financial app, after all. Moving on to the issue with that. They text you about your stuff and your goals once you set up genius (lowest you can pay is $3/month to get the service). This app GOT MY NAME WRONG which is HUGE to me since they have such confidential and volatile information about me. Y’all can’t even get my name correct but you’ve got bank info, credit cards, and loan info? No thanks. I wish that’s where it ended, but...since downloading this app I have gotten spam emails about loans, consolidating loans, and so on. I NEVER got these before and within 2 days of downloading this app I have received an email of this nature from various companies multiple times per day. I have also received unsolicited texts from numbers for services about loans and financial planning, which I didn’t consent to. I’ve gotten a strange “telemarketer” type phone call about housing financials too, just two days after signing up with this app. It makes me wonder what this app is doing with such private information they gain access to. Who else have they given it to?! If I’d have known beforehand I’d be getting spammed, I never would have undertaken this app. It’s way too coincidental in nature that all of this started within hours of me downloading this app. Beware of this!!!!



By T97S


Where’s my money?

I was introduced to the app by a friend and loved the concept of it! My initial issue was that I gave them ALL of my banking information (which obviously I do not take lightly), but then the app failed to do it job in tracking my previous expenses, such as bills, and delegating a good amount for me to save. I had just paid most of my bills within a week and a half of beginning to use the app, but the app failed to notice my bill paying expenses (like upcoming rent). Soooo, the Albert app took a LARGE sum of (extra) money out of my account into one of my savings goals and left me with virtually nothing for living or upcoming bills because it failed to recognize any of my past bills. Also, this app does not offer a way to input bill expenses manually which may have solved this problem from the very beginning. I was very upset with this, so naturally I wanted my money back in my checking account, and I cancelled my Albert account. Welp, I’ve been waiting over a week to get my money fully “processed” into the app so that I can then “process” the withdrawal. (Both processes the app says would only take 2-3 business days). Any who, maybe I just have bad luck, but if you value your money don’t give this app access to your account. I’m still waiting to get my money back nearly 2 weeks after canceling. Anytime I try to contact some kind of support I get the same unhelpful response verbatim.




Have a Problem with Albert: Banking on you? Report Issue

Leave a comment:




Why should I report an Issue with Albert: Banking on you?

  1. Pulling issues faced by users like you is a good way to draw attention of Albert: Banking on you to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Albert: Banking on you customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Albert: Banking on you.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Finance