What is Connect Care?
The Intermountain Connect Care app is a telehealth app that allows patients to consult with Intermountain Healthcare clinicians for certain urgent care conditions using their phone or tablet. The app is available 24/7/365 and costs $59 per visit. The app is not appropriate for all conditions, and patients experiencing life-threatening medical emergencies should go to the nearest ER.
- Telehealth consultations with Intermountain Healthcare clinicians for certain urgent care conditions
- Available 24/7/365
- Costs $59 per visit (some insurance plans accepted)
- Highly-trained, board-certified nurse practitioners and physician assistants
- Clinicians can diagnose, suggest follow-up, and prescribe medication when appropriate
- Results of the visit are incorporated into the patient's medical record
- Patients can import their health information from Apple Health into their Connect Care account.
The Intermountain Connect Care app allows you or your child to visit with an Intermountain Healthcare clinician for certain urgent care conditions using your phone or tablet. If you have cold or flu symptoms, sinus pain, sore throat, painful urination, a minor rash or skin issue, upset stomach, or other minor symptoms, use Connect Care 24/7/365 to quickly and conveniently get the care you need from wherever you are – just $59 a visit. Some insurance plans accepted. Connect Care is a convenient, affordable way to get care from Intermountain clinicians. Our highly-trained, board certified nurse practitioners and physician assistants have many years of experience in urgent care, clinics, and hospitals, and are specially trained to provide care using telehealth. Your doctor will also be able to see the results of that visit in your medical record, and can incorporate it into your overall care. Depending on the issue at hand, the provider can diagnose, suggest follow up, and prescribe medication, when appropriate. Connect Care is not appropriate for all conditions. If you are unsure of whether you are having a life-threatening medical emergency, or are experiencing any of the following, please go to your nearest ER: • Chest pain or pressure • Uncontrolled bleeding • Sudden or severe pain • Coughing / vomiting blood • Difficulty breathing or shortness of breath • Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes • Severe or persistent vomiting or diarrhea • Changes in mental status, such as confusion • Assault, physical or sexual abuse, or child abuse Additional information about the Connect Care service can be found here: https://intermountainhealthcare.org/services/urgent-care/connect-care/ If you use Apple Health, you can choose to import your health information - such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate – into your Connect Care account.
By amorgre
I’ve used Connect Care four times now and had a positive experience each time. The providers have been excellent, compassionate, listen well, and have helped me. Connect Care has saved me time and money. My copay is cheaper when I see an online provider. I can wait in the privacy of my home and the wait has always been faster than when I have gone into physical clinics. I don’t have to worry about taking my kids with me or finding child care for them. The visits take less time. The providers have also given me notes for my employer when needed. It’s perfect for things that a doctor doesn’t need to actually conduct a physical evaluation to diagnose. If only they could find a way to do strep tests digitally! 🤣🤣 I will definitely use Connect Care in the future and I highly recommend it to others.
By Cherry18
Just a basic sinus infection... This was the most fantastic experience! I spoke to a provider from the comfort of my own home. What could be better? I didn’t have to drive anywhere or sit in a waiting room exposing myself to any new cold bug. The app was super easy to use on my iPhone. I pre-filled some medical information and then just waited about 10mins to be connected to a provider. When she came on, we had a split screen showing the two of us with her wearing a headset with microphone. She was incredibly nice and patient and gave me some good advice. The whole thing couldn’t have been simpler. Will definitely use this again!!
By super flu sunday
I have kids who are high risk for flu, one of them tested positive today at instacare and negative for strep and after a thorough evaluation with an on-site doc, the one child who has Influenza, then the PA with connect care was then able to check the records, evaluate the medical histories and I was able to get my other high risk kids prophylactic coverage without having to drag the entire family into an urgent care. 🙏 Saved us all from being exposed to who knows what else was lingering in the waiting room. By the way, she was very nice and completely understanding of our situation. Love it. ⭐️⭐️⭐️⭐️⭐️