Contact ScanGuru Support

Convert to text *sounds* useful, but unless you just want a hand written paragraph or something equally as linear converted, this app is useless. It cannot decipher or format notes in the margin, columns, or simple tables. Your notes will just look like a jumble of text—nothing where it should be. If you want a GREAT scanning app that is much more sophisticated in its usefulness, AND IS FREE, check out Genius Scan… I’ve been using it for years. To the developers—your app is stupidly overpriced for the lack of sophistication it offers, figure out the formatting/layout issue before you start charging for this app—A SUBSCRIPTION no less! This isn’t worth 6.99 even for a one-time cost! If you’re honest with yourselves, you already know that.

I purchased a year subscription and it doesn’t end until July of 2021. Since January of 2021 I have not been able to use the app at all because it’s saying it wants me to purchase a new subscription. In Apple Subscriptions it very clearly says my purchase doesn’t expire until Jul 11, 2021. Apple can’t issue a refund because I bought it more than 90 days ago and emails to the developer have gone unanswered. This app is useful when you are able to use it, but I would not recommend anyone purchase a subscription because of this. I should be able to use the app I paid for or be refunded.

You cannot do anything scan related on this app without payment. You don’t even get to test it out.! For anything to scan you have to pay $6.99 a week or do a bundle. That in my opinion is ridiculous Adobe scan, scans all things immediately. Of course it has its things that are asked to be purchased but it allows you to do what you downloaded it for and then purchase if needed. Making a purchase should come naturally a downloader shouldn’t have to feel forced to buy something.