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I've had this app for a few years, the free version that is. It has worked great aside from the ridiculous amount of advertisements up until now. Lately it won't pull up all my pictures, sometimes I'll upload pictures and delete them and they'll be deleted in the app and then I'll go to email it and sure enough the pictures I deleted in the app are on the emailed pdf but if you look in the app it will not show that it is there, then other times it will duplicate some pages in the pdf in its own, to correct it I'll re download it and delete what I need deleted and email it again and it will still be there. The most recent issue I had is that I uploaded pictures from my camera roll and I went in order when I downloaded them; I started at page 1 and went to page 30. When I was done I was scrolling through the pages in my app to make sure I got everything and all the pages were mixed like it would go in the following sequence 3,8,5,1,10,2,30,15etc... when u tried to fix it and move it to the correct spots it would automatically rearrange everything and not move certain pages. Like I said this was the best and easiest scanner app I have used but now I am thinking because I've had it for so long there are now "glitches" messing everything up trying to prompt me to upgrade maybe or maybe the app has just gone down hill; I'm not really sure.
Beware of fine print!!!!
When you download the app, it says it has a 3-free-day trial. You might think, cool I’ll have 3 FULL days until I cancel it before it renews. Well fine print in my email confirmation just confirmed you only have ONE full day and then you are CHARGED for a renewal (1-month subscription at $9.99). I thought it was strange I was charged, so I did an investigation. They say in the fine print you “won’t be charged for the 3-day trial”— but technically you are if you don’t cancel within 24 hours. Who cancels a subscription BEFORE their FREE TRIAL ENDS? That makes no sense, and if so, then it is MISLEADING. I emailed developer through iTunes app and they just responded with “how to unsubscribe” and didn’t read my email or look at my screenshots, to see that I had already unsubscribed and then deleted the application. How does it make any sense to promote a free 3-day trial, say you won’t charge for it, but then say you have to cancel it within 24 hours to avoid renewal??? CHANGE THE RENEWAL DATE TO WHEN THE 3-day trial ENDS, because either way you look at it you’re trying to trick the users into renewing. I downloaded the app on Aug 23, cancelled sometime on the 25th, was still charged. Thanks for nothing!!!
Works wonky sometimes, wants to recharge me for the app too!
I paid $10, two years ago, to purchase this app after the free trial version was over. Now, reinstalling the app on my phone after getting a new phone, the app asks me if I want to go "Pro," and pay either $3.99 per week or something else per month, etc. Why do I not have full access to any of the features such as "E-mail to myself, Save to Google Drive, etc." So you guys just took my $10, let me use the app for a while, and now want to charge me a subscription on a WEEKLY basis? You're joking...then why would I recommend this app to anyone else because you can use Microsoft One Cloud drive or something and make PDF's as well, and there are alternative sources to make FREE PDF's as well, rather than using this app... Additionally, sometimes when trying to take a photo of the document, the AUTO border detection feature freaks out and is shaky and can't focus on the edges and takes pictures prematurely, cutting off edges of the intended document. Lame...again, what did I pay $10 for?? Not impressed with this app at all. Disappointed to say the least :( PLEASE FIX YOUR APP and stop trying to double charge me!
Buyer Beware - Sneaky Weekly Auto Renewl
The app itself works okay. Nothing spectacular, but gets the job done as far as a PDF scanner goes. Having said that, I am a pretty detailed person, and usually don’t “subscribe” to services on accident. Matter of fact, I’m not sure I ever have mistakenly subscribed to a service I didn’t want. As other reviewers have suggested, the button placement combined with Face ID make it VERY easy to agree to a “weekly” subscription for $3.99 per week. I never check my personal email, and randomly I went in and saw a purchase for $8.XX. I started looking into it further - I have been billed weekly since I downloaded the app on Sept 5th for $3.99 per week until today, when I finally cancelled it on Jan 24th. Near $80 in total that I didn’t knowingly authorize. Very, very sneaky. Shame on me for not checking my bank account or emails. But, shame on these developers for the “sneaky” button placement and ease of access to a subscription based model of income. Buyer beware - this service is nowhere near worth $3.99 per week, even if you are aware of it or not. This developer should be banned from the app store for the sneaky trick they pulled.
Reminder pop up
The scanner and the possibility of choosing from albums pictures is very good, also the pictures scanned are top notch. The only problem is that the developer let you use the app with some restrictions, and every time you touch the screen a reminder to buy the pro pops up which is annoying, also for some reason choosing from email to save into you album cause some problems with the email not recognized, at least in the free version you can not print or save the second page, in order to print or save the second document you have to delete the first one. In order to do this you have to click on the no thanks pop up purchase reminder, then choose the first document you want to delete. As soon as you delete the document another pop up reminder and the no thanks click to proceed is needed again. Do I mention pop up reminder? Two stars for the app functionality, taking in account the delete of the first page to print the second one and the email issues, with out mentioning the annoying pop up reminder.
DONT GET THIS APP
I used this for a while and realized that at some point they started charging me $3.99/week, and I only use it occasionally. I would never recommend this to anyone. I am currently trying to figure out how to entirely uninstall it. DO NOT GET THIS APP. Also - to the App Developer... you need to take a business ethics class. Just because you note something somewhere does not make it ok to charge people so much for something. I used this app a handful of times back in August and have now paid you $100. And I get that you’re saying it’s all legal, between the App Store auto subscription and you providing the information that it is a free trial that will change to a subscription. But how can you possibly justify charging $208/year on a weekly subscription? Shane on you. You may not be legally at risk on this, but you should be ashamed. You can’t control how the App Store works, but you control your prices. You should me ashamed of extorting so many people and trying to justify with that scripted legal response. It was a well functioning app, but maybe fix the major billing complaints instead of just giving us one of these —> 🤷♀️🤷♂️
So this app is awesome. It gives you plenty of options and crops the documents almost perfectly every time. I use it to scan homework for school. You just need to make sure there is a good background contrast for it to work well which is understandable. I’ve only run into an issue once where it didn’t scan properly and I do use it a lot. The only major issue I have with it is if you don’t have premium you it will sometimes pop up with an in app purchase to scan your fingerprint and buy it. I almost accidentally purchased it the first time it did that but I caught it. Without premium you can only scan 3 documents before you have to delete them. You can save them to your pictures then delete them and continue scanning. Premium is definitely worth it though especially if you do a lot of scanning. It’s about 5 dollars for 1 month, 9 dollars for 3 months or 12 dollars for a year.
Scanner app I recently downloaded on my iPhone
I was looking for an app for my iPhone that would enable me to scan documents, save them to my phone, and send them to others as an email, a text, and I believe other delivery options. I am a retired attorney living in Southwest Florida. In my opinion, this app is amazing!! So much simpler than feeding documents into your scanner or even sending them to a third-party by facsimile. You just hold the phone over the paper you want to scan, and once it detects the borders, it takes a picture of (I.e., scans) the document for you. You can scan additional pages, group them as a single document, and title that doc when you save it to your smart phone!!
Absolute LIARS, misleading “free”trial
When I downloaded the app, I was met with a pop up that told me to I had to sign up for a free trial in order to use the app. I signed up for the free trial, but was charged over four dollars the minute I signed up! Apparently, when I signed up for the “free” trial they decided to charge me the minute I did! So, I immediately sent a message to the customer service asking for them to resolve the issue, and refund me, but I was instead met with a generic email that told me they couldn’t “control” refunds. They then handed me off to Apple and I filled out my report, clicked the button, and immediately was met with an automated response that proclaimed “item not eligible for refund”. Be warned, the free trial that required to use the app immediately charges you the weekly subscription fee of over four dollars! And that four dollars only gives you a week’s worth of use! I am extremely dissatisfied with the service and the absolute SCAM I have encountered. BEWARE OF SCAM!!!
New update is bad!!!
Contacted support after original review letting them know that completely broke the efficiency of the app. Received canned responses on how they assumed their app worked. Obviously they pushed the update without testing. Here are the list of things that I personally have noticed that should be fixed: Saving scans and editing: When scanning a document if you don’t change the edits the document will be saved as the original photo scan, not what the app shows in the editing screen. Workaround: every time I scan something I have to play with the contrast or brightness to make the image save as the smoothed out pdf. Dropbox upload: When uploading to dropbox I now have to “Share” with an email address. This should not be a required field and should be optional. I understand the convenience of being able to share the document, but not the requirement. This is also a security risk because users could share with emails they don’t intend to just to get through the required process. Workaround: made up a nonsense email address that requires 2 extra clicks for every document I upload. This adds up because I can only upload one document to dropbox at a time. (See below). Dropbox upload of multiple files: When I try to upload more than one file to dropbox it only uploads the “first file” selected and no others.
So far it is great!
Thanks the the I scanner app, I now have a tiny scanner with me where ever I go for business. I can take pictures of physical documents and the app gives you the option to either make them to a PDF or J something, forgot what it was lol. But yeah! Very pleased with the app so far and may continue to stick around. You pay $3.99 a week which is not bad and if ever you’re hurting in the pockets, you can go to settings and unsubscribe anytime and come back when you’re financially better off. Thank you guys for this wonderful app! I’m a happy user. Ps: the conversion wait time was less than a minute and I was impressed!
What a thief. Give me my $44 back!!!!!!!!!!!
This app is such a swindler! I downloaded this app on Nov 1st 2018 because it was for free. However while I was using it, I accidently touched subscribe button which was just a pop up window during scanning! It was meant to make the users accidently touch the subscribe button like me. It is just popping up without any context and notice. So, I accidently paid $3.99 at that time for the first time. I even couldn't read what the 3.99 for because it was an ACCIDENT. I wanted to find unsubscribe menu but there is no menu in this app! I felt something was going wrong. I eventually found an email address at the bottom and sent an email saying I want to unsubscribe. But they sent me an auto reply saying that they can't do anything. So I deleted this app expecting if I delete it it will be automatically unsubscribed. However what I found today was What I subscribed(even without noticing) was a weekly plan which charge me $3.99 weekly. It was paid even I deleted this app and sent email saying I want to unsubscribe it. Till yesterday it was charged for 11 times!!! Are you kidding me? Almost $44?? I can buy a printer and a scanner with $44!!!!!!!!!!!! Give me my money back!!!!! I will take action whatever I can to get the money back!!!!!!!!!!!!!!!!! Shame on you who published this app!!!!
The Great and the Unfortunate
TL;DR Fantastic app! Pro features would be better if it was purchased one time even if it was a little more cost. For the small bit I used the app, it worked flawlessly and was not horribly limited to a free user. My problem is the subscription based model of the app. As an individual and not a business professional that needs this functionality constantly, I am unable to support the developer by making a one time purchase. Due to my own human laziness, I don’t think I could remember and bother to subscribe and unsubscribe for the brief instance that I used it.
This app is a total sneak. They advertise as being a free app/download, but once you install the app onto your phone, a second pop up window appears asking for your permission once again to download. What you don’t realize is that during this second time around request, they are actually asking for you to authorize their permission to charge you $3.99 per week after the first three days of use. I find this completely outrageous and entirely misleading to the general consumer. The use of technology/pop window technology that mimics the guest experience from just moments before is entirely misleading and might as well be labeled theft or unauthorized use of my funds. My advise: do not download this app under the assumption that it is “fee” and be vigilant when reading their fine print.
I just downloaded this app today but I fell in love with that pretty quickly. I don’t get along well with paper but I have a wonderful electronic filing system. I think this will work with that and I might be able to scan a piece of paper and throw it away that’s improving my life more than I can possibly say. But— you knew that was coming didn’t you?—I can’t figure out what the deal is when it tries to ask me to get scanner Pro (and I decide to try to get scanner Pro) and it won’t let me pay. Very irritating. I also can’t find out any specs on why this refused to scan another document. I assume you can only scan so many in any given day. That’s why I was willing to go with the pro, but the app just wouldn’t let me do that. So that’s why I’m saying it’s almost great.
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You can now contact Scanner App: PDF Document Scan customer service directly
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Yes. Scanner App: PDF Document Scan is very safe to use. This is based on our NLP (Natural language processing) analysis of over 669,564 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Scanner App: PDF Document Scan Is 48.7/100.
Yes. Scanner App: PDF Document Scan is a totally legit app. This conclusion was arrived at by running over 669,564 Scanner App: PDF Document Scan User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Scanner App: PDF Document Scan Is 48.7/100.
Scanner App: PDF Document Scan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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