Contact Google Ads Support

Google Ads doesn’t care about the customer, they just care about that check! They give you numbers back that don’t match your own algorithms! For example, I supposedly received “20,000 engagements and views” but my actual video I advertised is waaaaay below that number. They also never contacted me about the Ad renewing itself!? I downloaded this to test their services out and now all they want is a $450 check! I contacted support about the additional charges and instead of trying to help me get my money back, they told me the reasoning for each dollar charged. Despite me explaining how we got there! God if the world could live without Google support it’d be a great time to be alive, but welp here we are.

I’ve read everything on trying to resolve an issue and no answer is given. Why is my AdWords express google sssistant directing calls from our ad that are clearly being misdirected. We’re receiving calls that are very similar in nature, yet not having anything to do with our ad or business. This has been going on for several months even prior to our running an ad with AdWords Express. I’ve come here twice for support and still have had none! Can you please help!?

I am getting so close to just dropping out of Google all together. Another convoluted experience, I have to go to my old mobile device, which is a first generation iPhone SE, in order to edit my budget. Where is that function in the new experience on the iPhone app? You search the word budget and there are zero results. Done.