Runtopia is a GPS-based running app, which enables you to track & analyze your
own runs at any occasion, as well as a walking step counter that converts steps
into currency units called SPC coins. These coins can then be spent on sports
Listed below are our top recommendations on how to get in contact with Runtopia Pays You To Get Fit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Runtopia Pays You To Get Fit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
First off this app did not count my steps WHILE I had it on and in my hand. It did this for several days while my other walking app had no issues tracking my steps. I collected every day and it never updated my days collected and NOW.. the app loses connection and I try everything to get it to connect back while having no other issues with any other data apps. I reinstall the app after it wouldn’t work for two days and try to log back in and it doesn’t even remember my number... saying specifically that my number is “no longer registered”! Fix this thing before you try and sell it to consumers. If I could give it a zero rating, I would.
The title of the app says that Runtopia pays you to get fit. This is no longer accurate after a recent change to the rewards and points system. The new system only rewards extreme levels of exercise. If you want to get the PayPal cash of $300, you would need to run a 10k every day for the entire year. This is because the points now expire yearly. The app provides no meaningful rewards other than the PayPal cash which is unobtainable for the average runner. The other rewards are all discounts on Runtopia products. This used to be a good app where you could earn PayPal cash albeit over several years. This is no longer the case.
I bought the Runtopia watch as well as the app with a free 14 day trial. Nor the watch or the app worked for me, the watch wouldn’t track my indoor runs properly and the gps never worked even when I tried to update the AGPS through the app to get an accurate GPS location (the app went crazy and the watch never synced to start the activity) so I ended up using Strava for the GPS and finally unsubscribed from the app. Beware there’s NO FREE TRIAL! They’ll charge no matter what for the period you chose to be a member. Scam... tried to contact through email for a refund, no response!
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