Contact flowkey – Learn Piano

Contact flowkey Support

Published by on 2023-12-21

About: Learning piano has never been easier! Play your favorite songs and learn all
there is to know about notes, chords, and the proper technique. Works with your
real piano or keyboard, acoustic as well as electric.



How to Contact flowkey Customer Service/Support

flowkey – Learn Piano Contact Information

Listed below are our top recommendations on how to get in contact with flowkey – Learn Piano. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact flowkey – Learn Piano. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of flowkey GmbH



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Contact e-Mail: [email protected]


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Developer: flowkey

E-Mail: [email protected]

Website: Visit flowkey Website



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Privacy & Terms:

http://www.flowkey.com/en/privacy-policy

http://www.flowkey.com/en/terms-of-service




Reported Issues: 12 Comments

4.7 out of 5

By RK

1 year ago

I bought a Yamaha piano and the offer was 3 months free Premium. However I was charged twice for 12 months but the apps won’t allow me to access any of the content. Could you please look into this and come back to me? Thanks

By Cora

2 years ago

Hi, We purchased the one month long subscription, and the iPad and AppStore recognises the purchase, whereas the flowkey app has all the songs locked accept for the free ones.

By Linda Dorsey

2 years ago

Yes I paid for 12 months and I’m into my 3day and app stop working it won’t allow me to access any of the lesson or programs

By Abbriel Rogers

3 years ago

I did the 7 day free trial and then cancelled my subscription and I got charged for a whole year, I really need to speak with someone.

By Allyson Sutherland

3 years ago

can somebody please contact me as a matter of urgency as you have charged me for a year long subscription even though I only requested the trial and then I cancelled it!

By Kate SMith

3 years ago

I am interested in Flowkey, but have lots of questions and no one available to answer them. Pls contact me

By Cheryl Ronci

3 years ago

I need to know when my prescription expires or has expired. Thanks

By Deedra

3 years ago

Paid for Premium & most of the songs are locked. I want a refund.

By Janice Dobbin

3 years ago

Although I’ve purchased the premium version of this I still can’t get access to all areas of the app. Really frustrated, tried everything 🤬

By Meepow


Useless without “premium”

I have been searching everywhere for an app or book that can teach me to play piano but I was not successfully. This app sounded like a good idea... I learned to play a simple song: ode to joy. When the app let me roam free around to pick another song, I soon figured out that as I had no subscription, I could only play 8 songs! When I opened up a “beginner “ song... I was shocked... the song I found listed under beginner was extremely difficult. As I was attempting to learn it, the app suggested that I take a course on learning the piano. I found many lessons... it was EXACTLY what I had been searching for... but APPARENTLY it was too good to be true... I tapped on the first lesson of how to read sheet music. I felt fine and relieved to take the first lesson... but when I finished it, the app told me I needed a “premium” plan... I was fuming! As realization struck me, I found out that the long winding list of lesson types with even more lessons within them required (once again !) a “premium plan” So to put it simply, the functionality of LEARNING how to actually USE the piano is not very possible on this app without a subscription of $20 a month!!!!!!!!!



By 凰萧


Probably a good tool for beginners

I’ve been playing piano for almost 20 years- I started when I was five. After I moved to my own apartment, I decided to buy a Yamaha digital piano with weighted keys to best mimic the true touch of a real piano. I noticed this App from Yamaha’s website and decided to give it a try. After tried playing several pieces, I think this app is really ideal for beginners who do not know anything about pedal, dynamics, and the flow of music. The only thing this app cares about is wether you played a note right or wrong. While playing the note correctly is an essential part for beginners, for more advanced players, there are certainty room for improvements. This App did help me correct some notes that I unintentionally played wrong, but I had to stop and correct the wrong note before I can move on. Imaging you’re playing some beautiful pieces in front of your friends, this app keep yelling at you for one note and will not show the rest of the sheets before you correct it. More ideally (at least for me) is that after I finish playing the whole piece, this app can tell me the locations of notes or chords I played wrong in this piece. But I think it is still a quite powerful tool for beginners who just want to press the key and play some music.



By Zagmongor


Could be much better

The wait mode functionality on this app is quite frustrating. This is the mode in which the song waits until you hit the right key before moving on. Without MIDI functionality on your keyboard you are stuck with it trying to recognize sounds through your phone mic. There is no keyboard calibration setup or anything to let the app know what sound corresponds to what key on your keyboard. So if your piano is slightly out of tune or if you have a cheap electronic keyboard like myself, it has a hard time picking up certain notes. This severely disrupts my flow during a song when I have to repeat a key until it finally recognizes, or it randomly skips notes sometimes. As a beginner i find the sections that are hardest to learn are the ones were I have to repeat notes because it cannot properly recognize them. Also if I search a song that I would like to play, i can’t add it to “my songs” to save it for later. It appears that you can only save songs to your list if you so happen to come across it going through the songs tab and clicking through categories and scrolling forever trying to find the song you want to save. Very inconvenient. Much to be desired after paying $100 for this app....




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