HIL IT Help Desk Übersicht
It's a mobile app by HIL Limited that helps the employees to quickly raise the tickets - Incidents/Requests related to Application support, Infra Support, network, SAP etc.
Access and manage all Tickets, Changes, Change Approval Requests.
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Produkt einzelheiten und Beschreibung von
HIL IT Help Desk support on the go. It's a mobile app by HIL Limited that helps the employees to quickly raise the tickets - Incidents/Requests related to Application support, Infra Support, network, SAP etc. through the mobile, Track them & get regular updates on the raised ticket. Key Features: 1. Quickly raise the tickets - Incidents/Requests 2. Access and manage all Tickets, Changes, Change Approval Requests. 3. Stay informed about all updates and changes with push notifications. 4. Manage support - Set priorities, assign agents, change tickets statuses, convert ticket into a change. 5. Change Management.
