Contact Dark Sky Weather

Contact Dark Sky Weather Support

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About: Dark Sky offers hyperlocal weather information. With down-to-the-minute
forecasts, you’ll know exactly when the rain will start or stop — right
where you’re standing.



How to Contact Dark Sky Weather Customer Service/Support

Dark Sky Weather Contact Information

Listed below are our top recommendations on how to get in contact with Dark Sky Weather. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Dark Sky Weather. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jackadam



47.06% Contact Match

Developer: darkskyandroid.app

E-Mail: [email protected]

Website: Visit Dark Sky Weather Website

78.05% Contact Match

Developer: Weather Forecast & Local Weather & Radar

E-Mail: [email protected]

Website: Visit Weather Forecast & Local Weather & Radar Website



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Reported Issues: 10 Comments

4.7 out of 5

By Vic Bee

2 years ago

My Dark Sky app for iOS seems to be displaying “radar station offline” all the time. Is the radar station gonna come back online or is it gone forever? Feels like it might just be a fault but I know since Apple bought this app it’s days are numbered.

By Iona Relf

2 years ago

Still saying “Temporarily Unavailable, Radar station offline”. Pretty frustrating as I rely on the app all the time to give me early rain warnings etc. but it has been “offline” for several days now. I’ve also deleted the app and reinstalled it but it’s still not working. (In fact it now says it’s 60° outside!) *eye roll*

By Jan Smith

2 years ago

I am getting the error message “Next Hour: Temporarily unavailable. (Radar station offline)”. It’s been like this for some time. The “next hour” forecast is what I use Dark Sky for mostly. When is it going to come back online please? I am writing this at 12.24 BST on 25 October 2021.

By Mandy Skeet

2 years ago

Radar station offline And it has been for a few days now. I’ve deleted the app and reinstalled it but it’s still not working.

By Samuel Ewing

2 years ago

Your Darksky App really is no better than any free app. I wish I hadn’t bought it. I live in N Ireland. Disappointing

By Paul Baugh

3 years ago

How do you get a detailed forecast. I keep getting snow warnings and it doesn't say when or how much. I had darksky before Apple bought it and it was much better than this. All the previous reviews are accurate. Why do you fix something. I will not recommend or resubscribe if this doesn't improve.

By Karl

3 years ago

Just bought the app a couple of weeks ago. It worked great for a while but several days ago it began to be grossly inaccurate. Then I noticed some text that said "Next Hour: Temporarily unavailable. (Radar station offline)". I figured there was a communication glitch with the app's weather source but it never cleared up. This has been problem for almost a week now. It appears that without this "radar station" connection the app is worthless. What's wrong?

By IdoReviews!


Reports and notifications radar not updates or help

Trued to reinstall and still no notifications this is a big deal in a real event fix this NOW Again for buying this app these notifications not cominh through is a huge issue this is Only issue i see is their is no option to report ice and wintry mix also its not sending notifications i set up also your radar needs to show the different precip like rain snow mix ext like all the other weather apps I purchased the dark sky weather app which said it was owned by apple and paid $3.99 for it less then 60 days ago and this last week everyday the app turns to a white square like its not available and then you cant delete it and then it turns back into the regular app icon and will open. So 1 if you dont want it as an app id like my money back because it says its over the time for a refund and 2 its been less then 60 days so it should not allowed me to purchase if you were ending support for it. Also the notifications if you are fixing this app do not work based on what I selected as I have a backup app u til I knew this worked. For an apple app i am very disappointed that you would 1 charge and 2 not update when you know there are issues but the biggest on being you cant meet to keep an app updated esp when warning matter please update this or refund my money and Ill just use the other app. It looked like this app came highly rated but clearly that was a miatake



By jerryadelore


Not as good as I hoped it would be

My favorite app for weather was suddenly not supported any longer. Opening it showed no data. So, I searched for a new one. Dark Sky is not intuitive and the opening page shows me the temperature and if it’s rising or falling. I sort of knew that before I opened the app. It then shows what the conditions will be for the next 16 hours. It also indicates what the sky will look like and in percentages. That’s good. At the bottom of the page there are switches giving you the choice of humidity, UV index, temperature, and wind speed, but it took a few times before I realized that you must scroll down to get the switches. Then, although it doesn’t tell me, you can sweep to the left or right to get more information. To the right, it give you the high and low for the next seven days. Again, okay, but just the temperature. I want see frontal systems, lows and highs. Having been an aviator, weather is important to me. I can’t do anything about it, but I like to be prepared. That left swipe gives me a monochromatic map of the western US. With only light blue blotches. Zooming in on my home, I get somewhat vague images of what appear to be rain - no clouds that I can determine. It’s an okay app, but I find when I pay for a app that is not as good as a free one, I’m irritated. $4.00 isn’t much since there are no ads, but here in the West I want to see where my mountains and deserts are if I am planning a trip to cross the Cascade in the winter.



By Surfandjet


False Sense of Information, Looks Nice

The user interface, cleanliness, and especially being ad free is excellent. The smoothest best looking weather app I've ever used. The information it provides falls short of what it strives for/promises. This app consistently contradicts itself, and changes its forecast on the regular. For instance right now the forecast is light rain (100%) for the next 8 hours, however the hourly graph shows medium to heavy rain now and for at least the next hour, the current weather description says rain, and the map is showing red/orange covering my location and a huge surrounding area. All different. Another example: I've planned my day looking at the forecast that morning, chose to take the motorcycle bc it is supposed to be partly cloudy all day, and then got caught in the rain, to find a totally different forecast for the day an hour later. And this has happened A LOT. To summarize, the different features on the app contradict each other and the website very frequently, and the forecast isn't worth anything because they change it as the weather changes rather than accurately predicting it. Dark sky, stop giving me all this detailed weather forecasting down to the minute as a false sense of knowledge. I had high hopes for this app and over the past few months they have been crushed. I am giving one star because a weather app's aesthetics mean nothing if the forecast is usually wrong and/or misleading.




Have a Problem with Dark Sky Weather? Report Issue

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Why should I report an Issue with Dark Sky Weather?

  1. Pulling issues faced by users like you is a good way to draw attention of Dark Sky Weather to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dark Sky Weather customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dark Sky Weather.


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