Contact Cloud Music Offline Downloader Support

I downloaded the app, even tho I was hesitant. I do not trust certain apps because they explore all through your phone. Any who, I downloaded the app, hooked it up to my Account and was happy because all my music popped up. So I chose each song I wanted to be downloaded. So It was a total of 7 songs, the downloaded said all 7 songs was downloaded. I went over to my Library and there was nothing there. I did it 3x each time I did it the number 7 would pop as a notification on my playlist tab. So every time I clicked on it the songs was just a not there. So I am deleting, idk if you are stealing people’s information or what but from the reviews, a lot of people had this issue or having this issue.

Well I read some reviews and expected this to be a really great app and I was exited to use it. However, when I downloaded my first song “shadow hunters- play with fire” there was an add which I was ok with, but then there was tons of backround noises. I barley heard the song! So I thought it might have been nothing at first...so I went to download “F.R.I.E.N.D.S” and at first there was a little backround noise, but then it stopped so I figured that “play with fire” just had an issue or something. But throughout the song there’s still backround noises that don’t connect to the song what so ever. So I’m a little upset becuase I got so exited for this, just to find out it kind of sucked☹️.

* Playing song (I need to press 2 times “Play” button to play song. * When song ends another one won’t start automatically, there are few outcomes, one will wait for cca 10 seconds to switch to another song because of “Fail to play song” and it’s all okay, if I want to play that song I need to click “previous song” button. Another one is when song ends it just won’t play next song (and it’s most common). Then also I need to click 2 times to play next song. * When offline, most of the times it shows me subscribe options, but I’m ALLREADY PAYING YEARLY SUBSCRIPTION. * And I would love if entering app shows you all songs that you added in library, (sorted by date of adding (or option to make it like that) ) Not showing you other options and stuff, it’s annoying. Please fix those bugs it’s annoying really really..