How to Cancel Hiya

How to Cancel Hiya

Written by on 2022-09-11

We have made it super easy to cancel Hiya: Spam Blocker & Caller ID subscription
at the root to avoid any and all mediums "Hiya" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Hiya's Cancelation Policy


Complete Guide to Cancel and Delete Hiya: Spam Blocker & Caller ID

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Hiya to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Hiya: Spam Blocker & Caller ID subscription at the root to avoid any and all mediums "Hiya" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Hiya: Spam Blocker & Caller ID Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Hiya (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Hiya: Spam Blocker & Caller ID, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Hiya: Spam Blocker & Caller ID Subscription on your Android device

To cancel Hiya subscription on Android, you need to realize that deleting the Hiya app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Hiya: Spam Blocker & Caller ID subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Hiya subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Hiya?

Removing card details from Hiya if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Hiya from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Hiya: Spam Blocker & Caller ID or any other website using your Justuseapp card.
  5. Cancel the Hiya subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Hiya directly. Get their Contact info →

How to Cancel Hiya: Spam Blocker & Caller ID Subscription on a Mac computer.

To cancel Hiya subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Hiya: Spam Blocker & Caller ID app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Hiya: Spam Blocker & Caller ID Subscription on Paypal.

To cancel your Hiya subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Hiya: Spam Blocker & Caller ID" or "Hiya" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Hiya: Spam Blocker & Caller ID.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Hiya's website?

Here's how to cancel your Hiya subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Hiya's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Hiya's contact details here

  2. Visit the website of Hiya. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Hiya account

You might have created an account on Hiya during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Hiya via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Hiya's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Hiya: Spam Blocker & Caller ID from your iPhone or Android.

Delete Hiya: Spam Blocker & Caller ID from iPhone.

To delete Hiya from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Hiya: Spam Blocker & Caller ID until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Hiya: Spam Blocker & Caller ID app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Hiya: Spam Blocker & Caller ID from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Hiya: Spam Blocker & Caller ID, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Hiya?

Our crowdsourced data from Hiya and Justuseapp users, shows that it is Very Easy to cancel a Hiya subscription.

If you haven't rated Hiya cancellation policy yet, Rate it here →.

What is Hiya: Spam Blocker & Caller ID?

Stop missing important calls and wasting precious time answering unwanted ones. Hiya blocks spam and scam calls, and displays caller ID name and call reason on incoming calls. Want to supercharge your Hiya app? Try our Premium features to get an even richer mobile calling experience. CALL SCREENER Know not only who it is, but also why they’re calling before you pick up! Say ‘goodbye’ to unknown callers. VOICEMAIL PROTECTION No more spam voicemail! Hiya takes care of business and stops spammers and scammers from clogging up your voicemail inbox. Download now for free and get instant protection from spam callers! SPOOFED CALL PROTECTION Stop receiving those deceiving scam calls from numbers that look similar to yours. CALLER ID Fewer unknown callers, more identified names. Whether it’s a call from a business, friend or potential spammer, our global database of caller names gives you real-time context about who’s calling. REVERSE PHONE LOOKUP Lookup the phone number of a call from an unsaved contact to find out the true caller name and whether it is likely a robocaller. AS SEEN IN The Wall Street Journal TIME Magazine - "Top 10 App" CBS Evening News Fierce Wireless VentureBeat - "Future of smartphone calling" USA Today Huffington Post - "Caller ID on steroids" The Verge Cult of Mac - "Essential" COMMUNITY Twitter: Instagram: instagram/hiyainc Our Premium Call Screener feature works in the US on AT&T, T-Mobile, Verizon, Sprint. The Hiya iOS app is...

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  • By Brenda Cox

    i canceled Hiya in june and have been charged every month since i want you to stop i do not have the app on my phone if you dont stop i will get me a lawyer to take care of it for me you are taking my money and i didnt do this you are a sad company taking an old womans money

Reported Issues: 6 Comments

By Brenda Cox
Oct 22 2021

i canceled Hiya in june and have been charged every month since i want you to stop i do not have the app on my phone if you dont stop i will get me a lawyer to take care of it for me you are taking my money and i didnt do this you are a sad company taking an old womans money

By Robyn McKinney
Aug 15 2021

I did not download Hiya but I was charged. I do not have the app on my phone not did u authorize this fraudulent charge.

By Bonnie Miner
Aug 06 2021

I cancelled Hiya June 1,2021 because I could never get it to work as it is explained for premium plan.
But On 8/4/21 I got an email that ITunes through Apple app paid a renewal subscription for me out of my apple account and I have never set up an apple money account, and they took funds out of my new visa account somehow because I don’t have a money account set up. So I
want my money refunded and cancel Hiya, I don’t want it, it didn’t work as explained. B. Miner

By Madeline Canzani
Jun 08 2021

I have followed your instructions and still cannot find a way to cancel my automatically renewing subscription. There is no "Cancel" option in the settings on my iPhone.

By Cindy Newborn
Dec 22 2020

Didn’t mean to purchase please refund my money and unsubscribe me please!

By Jack
Dec 11 2020

I have had way more spam calls with your app. I want a refund please.


Have a Problem with Hiya: Spam Blocker & Caller ID? Report Issue

Leave a comment:

Why should I report an Issue with Hiya: Spam Blocker & Caller ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Hiya: Spam Blocker & Caller ID to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hiya: Spam Blocker & Caller ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hiya: Spam Blocker & Caller ID.

User reviews of Hiya

  • By Cbgc

    Hiya on my local news and a time saver besides

    I found the app after a local news radio guy raved about how great it is. And he did it during a conversation with someone on the air spontaneously. That is how I know it was not a commercial. He commented after words that he shouldn’t have said it because he can get in trouble for that. He apologized and said that he was not doing a commercial and was not a paid spokesman for the company just a customer. It really seems to work great. I run a small business here in a major American city and because of that my number is published in many locations. That means if I wanna keep getting customers I can’t change my number but I get constant telemarketers and scammers every day. They really try to take advantage of businesses because of the fact that they know that we cannot change or disconnect our numbers without going out of business. Sometimes I found that I was wasting 10 to 20 minutes per day on answering calls that were a total waste of time. That means over the course of the year I will save dozens of hours of my time and be able to really make more money talking to my customers, hiya is well worth it.

  • By Danielle F Watson

    Finally, I’m limited on the Robo and Fraud Calls!

    It’s been a blessing to not have to get so many Robo calls during the day. I used to get a lot more, but since I’ve started using Hiya I am receiving less and less, and having the calls screened for Scam, Fraud, and Telemarketing is a plus. Plus, even finding out who is calling me if I don’t answer is great when I want to look up the number. Update June 2018: The app isn’t working as well lately, and I have been receiving IRS extortion calls from east coast numbers this entire week and the app is not picking up many of them. After I copy and paste the number, only a few come up extortion. I understand that not all numbers can be found, so we’ll see how this app handles more of them. Update July 2018: The app is working better than last month. There have been a lot of local numbers coming up, but it’s picking them up more often now. Those pesky east coast numbers are still coming up, and the IRS scams still get through as the Robo callers are getting more tricky and finding other ways around them being blacklisted, but, all in all, so far so good.

  • By Glapalom

    Good but...

    I’m impressed with the basic protection this app provides. Especially for the free version! I would rate it even higher, but it seems even though I leave the app running all the time, I am constantly having to go back to the app, and reset the settings I previously selected. About once every couple weeks, I begin receiving a noticable number of spam calls coming through. When that happens, it’s my queue to go into IOS settings, and once again I have to set Hiya as my call protection. I also have to go into Hiya settings and reset things like the type of protection I want. I won’t upgrade to the premium protection until these little annoyances are fixed. Once fixed this could be a great app. Right now, I just see it as a good app. By the way, the feature just announced, that the dial pad protects you against calling a spam number? What is that? Why would the app developers think this is a good feature? How many spam numbers do you mistakenly call each day? Seems their time could have been better spent fixing things like persistent settings instead.

  • By DeeEzBee

    This app made answering my phone no problem!

    I kept my family's phone number, after my mom's death. My family had had this number for 62 years! I wanted mom's friends to be able to find me, and I could inform them of her passing. When I found this app, from channel 5 tech report. I was not sure I should down load it. You know all the various viruses and other bad things that get in your device. I did get it, and was just about jumping with joy! I grabbed my son, and showed him the app, telling him it would really be good to have on his phone... He got it, and with a couple shows of things I was using, he got his Hiya app the way he wanted. It looks wierd to review from iPad, but my iPhone was charging. This app has prevented all the home improvement calls that that had been coming. I had told them I was a renter now. But they kept calling. Now, Hiya, can note under the caller's name (unless it's unlisted) whether the call is suspect as spam, or not. I can silence the call, then check with Hiya to see if the number was scam, or how high of scam suspected. I love this app!!

  • By Caribbean Jim

    Great app, but Family Subscriptions don’t work

    The app is undoubtedly the best of this type. It was free for several years and I loved it. When it began to charge $3/mo or $15/year, I did not hesitate to go for the latter. The problem came when on my wife’s phone, having Family Membership, I downloaded Hiya and upgraded to Premium. The usual message from the App Store is “A Family Member already purchased this, so you can obtain it for free.” With Hiya, however, my wife’s phone was billed to my account. I chatted with the iTunes Store and they cancelled the charge, but told me I needed to contact the developer to have my wife’s phone also have Hiya Premium. However, there is no way of doing that. “App Support”, both here on the App Store and on the website, consists of FAQ’s and blogs, with no way of telling your story outside of a review such as this one. Hope it helps. UPDATE on July 2019: after several years the above has not been fixed. NEW PROBLEM: on March 8, 2019, I changed my number TT&T has a policy of letting a number rest 90 days before re-assigning it. Hiya and several others report my new number as belonging to one Kenny Sanchez. Only the “Lookup” app has been correct from a few days after I changed my number. Today is July 27, nearly five months and Hiya continues to say my number belongs to a person who quit the number eight months ago! WOEFULLY OUT OF DATE!! I quit my subscription and will get “Lookup”.

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