How to Cancel Oticon ON

How to Cancel Oticon ON

Written by on 2020-12-21

We have made it super easy to cancel Oticon ON subscription
at the root to avoid any and all mediums "Oticon A/S" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does Oticon ON's Cancellation Policy make you feel?

Complete Oticon ON Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Oticon ON subscription at the root to avoid any and all mediums "Oticon A/S" (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel Oticon ON Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Oticon ON (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Oticon ON, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Oticon ON Subscription on your Android device

To cancel Oticon ON subscription on Android, you need to realize that deleting the Oticon ON app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Oticon ON subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Oticon ON subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Oticon ON Subscription on a Mac computer.

To cancel Oticon ON subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Oticon ON app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Oticon ON Subscription on Paypal.

To cancel your Oticon ON subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Oticon ON" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Oticon ON.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Oticon ON's website?

Here's how to cancel your Oticon ON subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Oticon ON's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Oticon ON here →
  2. If the company has an app they developed in the Appstore, you can try contacting Oticon A/S (the app developer) for help through the details of the app.

How to delete Oticon ON account

You might have created an account on Oticon ON during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Oticon ON via Justuseapp. Get all Contact details →

  2. Check Oticon ON's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Oticon ON from your iPhone or Android.

Delete Oticon ON from iPhone.

To delete Oticon ON from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Oticon ON until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Oticon ON app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Oticon ON from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Oticon ON, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

Oticon ON's Cancellation Policy.

Our crowdsourced data from Oticon ON and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Oticon ON subscription.

Have you rated? If you haven't rated Oticon ON, Rate it here →.

What is Oticon ON?

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them. The Oticon ON App also enables you to: • Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments • Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session • Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones • Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience • Set personal listening goals and follow your daily hearing aid use through HearingFitness™. • Connect to a wide variety of Internet-connected solutions through the Internet of Things The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. We recommend using the latest version of iOS. To check the latest list of compatible devices, please visit:

Have a Problem with Oticon ON? Report Issue

Leave a comment:

Why should I report an Issue with Oticon ON?

  1. Pulling issues faced by users like you is a good way to draw attention of Oticon ON to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Oticon ON customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oticon ON.

User reviews of Oticon ON

  • By zzziippyyy

    Read this “pairing is a 2 step process instructions included

    Ok i have followed and read a ton of reviews on this app. There is one thing that i have not seen spoken about. If you install this app and try to bluetooth connect to it directly than your in for a world of hurt! After ios 11 you HAVE TO “FIRST” GO TO SETTINGS/ACCESSIBILITY/HEARING AIDS ON YOUR PHONE AND CONNECT YOUR Hearing aids directly to the phone! This is an Apple IOS change. After you have done that that open the app and it than bluetooth connect to your hearing aids. It is a 2 step process. First accessibility CONNECT and than after connected there ,open the Oticon app and connect in the app. What I am reading is people are trying to connect directly with the app. YOU CANT! Ios 11 and above does NOT work this way. People connect your Hearing aids thru the accessibility FUNCTION BUILT DIRECTLY INTO IOS FIRST “it will not work unless you do that first” than open the app and connect them there. Yes it takes a bit for them to connect every time but after they do the app functions properly. I hope this helps someone out. BE SURE THAT YOUR CONNECTED THRU ACCESSIBILITY FIRST!!!!!!!!!

  • By Mikeman46

    Lost text notification to hearing aids

    I got my hearing aids on December 17th and loved the text notification coming directly to my hearing aids then two days later I put in my hearing get a text and it don’t get the notification. I find out my phone updated overnight and the notifications have been taken out with the update. That was something I really liked and now it’s gone I’m not happy.

  • By Chuck Kemp

    The Version 2 app is a step in reverse

    First off thanks for the improvements, second can we please get the logs back. Third the hearing health needs to be reworked so it give us actual information. If you can fix this it will truly help. One more thing not sure if it is the IOS13 or the app out at times the hearing aid volume goes nuts, it seems to be the app and the iPhone or watch are out of sync with each other and they are fighting for control of the volume. This does happen to the he programs too. This update has been a reversal instead of moving forward. You made the hearing health unusable. You have taken away all hearing aid information. No serial numbers and no firmware version information. There isn’t any changes to the watch app except it is on a few watch faces but even that doesn’t give me the capacity to use the watch face I prefer. If I didn’t hear so much better with the Oticon aids I would be looking else where for aids. I think Oticon needs to fire their app developers and get some with forward design thinking and an understanding of the needs of hearing aid wearers

  • By Dimando99

    Recent upgrade- worse

    1) the new upgrade does not permit the choice of changing the volume independently (you have to go to the iOS setting/accessibility to do this). Now the only option is both aids on one volume control in the remote control. 2) there is still no option to change the hearing aid(s) Bluetooth to airplane mode on the iPhone/OticonOn app nor an indication on its status. The airplane mode can only be changed via the hearing aid button. 3) It would be helpful to offer the option of which “voice status” to choose - indication of which mode (P1,P2...), and battery status. The voiced battery status is not wanted - but I can’t turn it off (I want the “voiced” general, T-coil....).

  • By RaysaDawn

    App is much slower to connect

    I like the redesign and the Hearing Fitness program, but it takes a lot longer for my hearing aid to connect with this new update. It gets to 65% and then it’s just stuck there for awhile before it finally connects (if it does at all - sometimes I have to unpair my hearing aid from the phone and then I have to turn my hearing aid back on and off again before I can finally get a connection). Also, I’m not getting any of the IFTTT benefits I’m supposed to be able to connect to. Would love to see some more progress in these areas with the next update!

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