How to Cancel Proton Mail
Written by ProtonMail on 2023-01-24We have made it super easy to cancel Proton Mail - Encrypted Email subscription
at the root to avoid any and all mediums "ProtonMail" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Proton Mail - Encrypted Email
A few things to note and do before cancelling:
- Check the Terms, Service policy or Privacy policy of Proton Mail to know if they support self-serve subscription cancellation or account deletion:
- Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
- Cancelling a subscription during a free trial may result in losing the trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
How to Cancel Proton Mail - Encrypted Email Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the Proton Mail (subscription) you want to review.
- Click Cancel.
How to Cancel Proton Mail - Encrypted Email Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on Proton Mail - Encrypted Email (subscription you wish to cancel)
- Click "Cancel Subscription".
How to Cancel Proton Mail - Encrypted Email Subscription on a Mac computer:
- Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
- Click "View Information" and sign in if asked to.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Proton Mail - Encrypted Email app and then click on "Cancel Subscription".
How to Cancel Proton Mail - Encrypted Email Subscription on Paypal:
To cancel your Proton Mail subscription on PayPal, do the following:
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "Proton Mail - Encrypted Email" or "ProtonMail" to cancel.
What to do if you Subscribed directly on Proton Mail's Website:
- Reach out to ProtonMail - the company behind Proton Mail directly: Get all Proton Mail's contact details here
- Visit Proton Mail website: Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Proton Mail account:
- Reach out directly to Proton Mail via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Proton Mail's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Delete Proton Mail - Encrypted Email from iPhone:
To delete Proton Mail from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Proton Mail - Encrypted Email until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Proton Mail - Encrypted Email app.
Delete Proton Mail - Encrypted Email from Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Proton Mail - Encrypted Email, » then click "Uninstall".
ABOUT THE APP
Keep your conversations private. Proton Mail is encrypted email from Switzerland. Used by millions worldwide, our all-new email app protects your communications and has everything you need to easily manage your inbox. The Wall Street Journal says: “Proton Mail offers encrypted email, which makes it virtually impossible for anyone to read it except the sender and the recipient.” With the all-new Proton Mail app, you can: • Create a @proton.me or @this app.com email address • Send and receive encrypted emails and attachments with ease • Switch between multiple Proton Mail accounts • Easily manage your email with conversations • Keep your inbox tidy and clean with folders, labels and simple swipe-gestures • Receive new email notifications • Send Password-protected Emails to anyone • Enjoy your inbox in dark mode Why use Proton Mail? • Proton Mail is free — We believe everyone deserves privacy. Upgrade to a paid plan to get more done and support our mission. • Easy to use — Our all-new app has been redesigned to make it easier to read, organize, and write your emails. • Your inbox is yours — We don’t spy on your communications to show you targeted ads. Your inbox, your rules. • Rigorous encryption — Your entire inbox is secured, on all your devices. No one can read your emails but you. Proton is privacy, guaranteed by end-to-end and zero-access encryption. • Unmatched protection — We offer strong phishing, spam, and spying/tracking protection for all your communications. Industry Leading Security Features Messages are stored on Proton Mail servers using end-to-end encryption at all times and are transmitted securely between Proton servers and user devices. This largely eliminates the risk of message interception. Zero Access to Your Email Content Proton Mail's zero access architecture means that your data is encrypted in a way that makes it inaccessible to us. Data is encrypted on the client side using an encryption key that Proton does not have access to. This means we don't have the technical ability to decrypt your messages. Open-Source Cryptography Proton Mail's open-source software has been thoroughly vetted by security experts from around the world to ensure the highest levels of protection. Proton Mail only uses secure implementations of AES, RSA, along with OpenPGP, while all of the cryptographic libraries used are open source. By using open-source libraries, Proton Mail can guarantee that the encryption algorithms used do not have clandestinely built-in back doors. Proton Mail in the press: “Proton Mail is a Gmail-like email system which uses end-to-end encryption, making it impossible for outside parties to monitor.” Forbes “A new email service being developed by a group who met at MIT and CERN promises to bring secure, encrypted email to the masses and keep sensitive information away from prying eyes.” Huffington Post Follow Proton on social media for all the latest news and offers: Facebook: /proton Twitter: @protonprivacy Reddit: /this app Instagram: /protonprivacy For more information, visit: https://proton.me/mail Our open-source code base: https://github.com/this app
Reviews & Common Issues: 7 Comments
By Chief Bruno
Excellent email service, private and secure
If you value security and privacy use this app. Even the free accounts are private and secure. They do not sell your information or scan your emails for keywords to send ads. I have both a free account and a paid account and they both work great. I have been using this app for a few years now and I love it. The app features are fine. It has all the necessary features plus security and privacy. Some people are too picky they want an app that covers everything and I don’t think there is an e-mail app that has every feature and still keep you info private and secure. I’ve read some of the reviews, and I have not had any issue with crashes or glitches. Some reviews don’t sound like they are about this app. Not sure what some people are doing.
By Nethik
Great basic email app
I moved my custom domain from GSuite to this app mostly due to privacy and security concerns. this app as a service is solid and reliable. I love it so far. The this app iOS app (as of the time of this review) is a bit sparse in terms of features, but it’s reliable and I haven’t had any issues. this app is a solid option for those looking to take their data protection seriously. Currently, the app is lacking some basic features that I’ve come to expect from a typical email app. For example, a calendar (which the team is currently working on), dark mode, and the ability to switch between multiple accounts without having to log in and out. I look forward to when the team finally to rolls out some of these quality of life features.
By jdennis27
Amazing Privacy-Focused Email
I love this app! I’ve been a paid subscriber for several years and a user of the iOS app since it’s inception, and I am very happy with the quality of service, friendly UI, and focus on privacy and security. That said, I’d love to see just one or two changes. First of all, the preview notification of emails only shows the Title field. I have no problem with not showing a preview of the body of the email, but I would love to know who the email was from! If the sender would pop up in the notification, it would be perfect. Maybe there’s a way to do this, but I’ve looked and haven’t seen anything. Secondly, as an admitted Apple fanboy, I would also love to see an Apple Watch app for checking messages quickly or when I’m away from my phone/desktop. Now I’m not super technical but I’m sure there’s some technical thing with privacy and encryption and whatnot and displaying messages on the Apple Watch, but it’s still something that I would like to see if at all possible. Other than those suggestions, this app and this app are about as perfect as email can get. I whole-heartedly recommend it to everyone!
By WolfDenThomas
Fantastic app
I had done a lot of research on various different companies that had end to end encryption and came across this company about a year ago. At beginning it was a little getting use to how it works but once I did I loved it and still do. One thing that would be nice; however due to end-to-end encryption (I truly love this company) I’m not sure possible; is to be able to open two email address that I own in the app. Not necessarily at same time but rather be able to switch between two addresses. If not possible I would completely understand I would much rather have the satisfaction of knowing that my data is safe which is what I currently have using Proton Mail. Awesome app!! Nicely done guys.
By jordancrane
Excellent encrypted email app
Update: the issue I mention below has been remedied in the latest update. Thanks devs! Overall I’m happy with this app - they’ve got a nice app and provide a secure service. However, I really wish swiping left on a message in the inbox screen would send the message to archive instead of spam. I don’t know about others, but I hardly ever get spam, it seems like an infrequently needed feature to be given such prime UI real estate. Archiving on the other hand I do all the time to keep my inbox uncluttered, and I have to invoke the drop down menu to do it. Anyways, I would still recommend this service, but would like to see that feature changed.
By david goris
Mar 22 2023
please cancel my email accounts
By David Kropelnicki
Jan 17 2022
I have been trying to cancel Proton mail for the past two hours, without success! I need to have this done ASAP!
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