How to Cancel Empower RetireSmart

How to Cancel Empower RetireSmart

Written by on 2021-09-03

We have made it super easy to cancel Empower RetireSmart subscription
at the root to avoid any and all mediums "MassMutual" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Empower RetireSmart?


Complete Guide to Cancel and Delete Empower RetireSmart

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Empower RetireSmart Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Empower RetireSmart (subscription) you want to review.
  3. Click Cancel.

How to Cancel Empower RetireSmart Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Empower RetireSmart (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Empower RetireSmart Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Empower RetireSmart app and then click on "Cancel Subscription".

How to Cancel Empower RetireSmart Subscription on Paypal:

To cancel your Empower RetireSmart subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Empower RetireSmart" or "MassMutual" to cancel.

What to do if you Subscribed directly on Empower RetireSmart's Website:

  1. Reach out to MassMutual - the company behind Empower RetireSmart directly: Get all Empower RetireSmart's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting MassMutual (the app developer) for help through the details of the app.

How to delete Empower RetireSmart account:

  1. Reach out directly to Empower RetireSmart via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Empower RetireSmart from iPhone:

To delete Empower RetireSmart from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Empower RetireSmart until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Empower RetireSmart app.

Delete Empower RetireSmart from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Empower RetireSmart, » then click "Uninstall".


The MassMutual RetireSmart mobile app you know is now Empower RetireSmart. If your plan was a part of the sale to Empower Retirement, please use this app. Empower RetireSmart is here to help you prepare for your future, with all the financial planning tools and services you need conveniently accessible on your phone. Whether you need to make a quick update, check your balance or receive financial advice, the app can do it all. Access your retirement account information and more when you’re on the go. You can view the following: • Rate of return • Total account balance • Balances by source and investment • Vested balance by source • Last contribution amount • Loan details • Asset allocation by investment in chart and list form • Document delivery preference Depending on your company’s plan, you may also be able to: • Update your contribution amounts. • Adjust your automatic contribution increases. • Update your future investment allocations. • View your statements and disclosures. The app also offers login assistance, contact information and more. To log in, just enter your username and password from the MassMutual RetireSmart or Retirement Access website. All data is transmitted using secure socket layer (SSL) technology, and no data is stored locally on your device. Download the app today and keep tabs on your retirement account ― no matter where you are. Data shown in screenshots is illustrative only. It is not a recommendation or solicitation for a product or service. System availability and response times subject to mobile network availability and connection speed. ©2021 Empower Retirement, LLC. All rights reserved.

Reviews & Common Issues: 5 Comments

By qgvgvhbhy

Simple and easy to use app

Simple and easy to use app but very limited features; no ability to change investments.

By 122105

Very user friendly

This app provides everything I want to see at a glance. My balance, my contributions and my investments. Well done MassMutual. -Participant

By Somevato

Great App

I wish their website was as user friendly.

By StAiChiLLiN

Almost everything I need.

The app works well and very informative, but I would like to be able to see each individual loan and how much is left to pay it off. And maybe the option to pay it through the app.

By Spoonmaster22

Works for the most part

App does what I needs it to, gives me quick info on balances and what not. My only gripe is that face id for login just doesn't work, it says it failed every time but doesn't seem like it actually tries to detect

Have a Problem with Empower RetireSmart? Report Issue

Leave a comment:

Check Out How to cancel or delete: