We have made it super easy to delete Visual Support account and/or app.
Table of Contents:
Things to note before removing Visual Support:
Generally, here are your options if you need your account deleted:
Option 1: Reach out to Visual Support via Justuseapp. Get all Contact details →
Option 2: Visit the Visual Support website directly Here →
Option 3: Contact Visual Support Support/ Customer Service:
How to Delete Visual Support from your iPhone or Android.
To delete Visual Support from your iPhone, Follow these steps:
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Leave a comment:
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.