How to Cancel Hotstar

How to Cancel Hotstar

Written by on 2021-07-27

We have made it super easy to cancel Hotstar subscription
at the root to avoid any and all mediums "Novi Digital" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Hotstar's Cancelation Policy


Complete Guide to Cancel and Delete Hotstar

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Hotstar to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Hotstar subscription at the root to avoid any and all mediums "Novi Digital" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Hotstar Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Hotstar (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Hotstar, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Hotstar Subscription on your Android device

To cancel Hotstar subscription on Android, you need to realize that deleting the Hotstar app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Hotstar subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Hotstar subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Hotstar Subscription on a Mac computer.

To cancel Hotstar subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Hotstar app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Hotstar Subscription on Paypal.

To cancel your Hotstar subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Hotstar" or "Novi Digital" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Hotstar.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Hotstar's website?

Here's how to cancel your Hotstar subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Hotstar's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Hotstar's contact details here

  2. Visit the website of Hotstar. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Hotstar account

You might have created an account on Hotstar during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Hotstar via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Hotstar's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Hotstar from your iPhone or Android.

Delete Hotstar from iPhone.

To delete Hotstar from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Hotstar until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Hotstar app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Hotstar from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Hotstar, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Hotstar?

Our crowdsourced data from Hotstar and Justuseapp users, shows that it is Unrated to cancel a Hotstar subscription.

If you haven't rated Hotstar cancellation policy yet, Rate it here →.

What is Hotstar?

Hotstar is your go-to video streaming app for the best of LIVE cricket, Hindi & Regional Movies, Indian entertainment, TV shows and news. Enjoy unlimited access to non-stop LIVE cricket, blockbuster movies, exclusive Hotstar Specials from India’s best filmmakers and storytellers, your favorite Star India TV shows and LIVE news in multiple Indian languages. What you’ll love on Hotstar: 

 A. Blockbuster Movies: Watch movies from our curated library which includes the latest hits, evergreen favorites, documentaries and critically acclaimed films across languages. Coming Soon: - Bhuj: The Pride of India Popular Movies to Stream: - Shaadisthan Hum Bhi Akele, Tum Bhi Akele Laxmii The Big Bull Dil Bechara Lootcase Khuda Haafiz Sadak 2 Baaghi 3 Angrezi Medium Panga Bala Housefull 4 Chhichhore Mission Mangal Chhapaak Tanhaji De De Pyaar De Eeswaran Sulthan Paramapadham Vilayattu Arjun Reddy Teddy Bhoomi Manje Bistre 2 Mookuthi Amman And much more B. Hotstar Specials: Our EXCLUSIVE slate of BIG, bold and authentic stories from India’s most acclaimed storytellers including Ram Madhvani, Neeraj Pandey, Venkat Prabhu, Tigmanshu Dhulia and more. Popular Hotstar Specials to Stream: - Grahan Out of Love Season 1 & 2 The Legend of Hanuman Criminal Justice – Behind Closed Doors OK Computer Aarya Hostages Season 1 & 2 Hundred Special Ops Criminal Justice City of Dreams Season 1 Roar of the Lion November Story Triples C. Best of Indian Entertainment: Can’t get enough of your...

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Reported Issues: 1 Comments

By Sasi Jothibasu
Nov 28 2021

Please cancel my hotstar membership and provide refund ..

Have a Problem with Hotstar? Report Issue

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Why should I report an Issue with Hotstar?

  1. Pulling issues faced by users like you is a good way to draw attention of Hotstar to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hotstar customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hotstar.

User reviews of Hotstar

  • By evivek

    Cant stream from browser to apple tv

    Having issues streaming from iphone 6 safari to apple tv. Streaming using hotstar app freezes the screen regularly. Contacted support regd. This and they had no clue about this issue. Told me that they will check with technical team and give a call within 24 hours but i never received a call from hotstar.

  • By nabila_nutella

    The best

    Hotstar is the best thing on earth and especially for people that’s love star plus shows bc ima a dieheart fan and even if you aren’t you will get interested very soon like my cousin did just saying this app is amazing and I love it and it’s a great deal for the price and it has rly great quality and when the new episodes come they are never like never late I love hotstar so much💝💞💓💗💖💘💕❣️❤️

  • By Drkarthikg

    Expensive subscription fee for the available content

    Good: 1. All available shows are in HD. 2. Streaming on Apple TV and iOS app are very good 3. Live cricket telecast on indian matches 4. Allows 2 screens at the same time Bad: 1. Higher subscription fee for no much content. You will feel disappointed when you find there is no live tv streaming and you cant find all your favorite shows,particularly if you come from YuppTV. 2. Apple Tv app keeps asking to activate the app every day, which is really annoying. 3. Program organization is not so user friendly and frustrating. You have to go through bunch of useless programs to find one or 2 shows that you watch. It would be great if programs can be filtered using date and have a section only for latest ongoing shows. 4. Shows won’t get added immediately after telecasted in india. Programs are available only after a day (after 12 AM EST) 5. Not all shows from star are available to watch. Particularly the international format shows like big boss. This is a deal breaker.

  • By Kushagrav

    Improve, PLEASE!

    It took forever for hotstar to release in the US. I get it, rights and all, its difficult. But the platform is not user-friendly. I cannot resume a movie if I close the app. Have a recently watched or at least the last watched section so that its easier to go back to what I was watching. Arrange the episodes by date and not by name, episode 11 is after episode 1 which does NOT make any sense. Its a good platform with a lot of good content but it needs to be more user-friendly.

  • By bdoshi1

    Not worth the money

    We signed up on this app just to watch live cricket. It runs well with nice HD quality videos but that doesn’t happen all the time. Mostly it will either have connection issues or just will keep jumping around the screens, so, you cannot even watch the whole over. Sometimes it will have chromecast connection errors. I believe their only priority is to show ads and not live cricket. Willow was much better, I hope these big companies realize that spectators want to enjoy the shows without ads chopping them down. Hotstar, if you cannot take care of live telecast at this magnitude, please give the rights back to Willow so we can enjoy the sport!

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