How to Cancel Caviar

How to Cancel Caviar

Written by on 2022-09-14

We have made it super easy to cancel Caviar - Order Food Delivery subscription
at the root to avoid any and all mediums "Caviar, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


How Easy is it to Cancel Caviar?

Easy
OK
Hard




Complete Guide to Cancel and Delete Caviar - Order Food Delivery

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Caviar?

It is Very Easy to Cancel a Caviar subscription. (**Crowdsourced from Caviar and Justuseapp users)
If you haven't rated Caviar cancellation policy yet, Rate it here →.


   

How to Cancel Caviar - Order Food Delivery Subscription on iPhone or iPad:


  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Caviar (subscription) you want to review.
  3. Click Cancel.


How to Cancel Caviar - Order Food Delivery Subscription on Android Device:


  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Caviar - Order Food Delivery (subscription you wish to cancel)
  4. Click "Cancel Subscription".


How to Cancel Caviar - Order Food Delivery Subscription on a Mac computer:


  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Caviar - Order Food Delivery app and then click on "Cancel Subscription".

How to Cancel Caviar - Order Food Delivery Subscription on Paypal:


To cancel your Caviar subscription on PayPal, do the following:

  1. Login to www.paypal.com .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Caviar - Order Food Delivery" or "Caviar, Inc." to cancel.



What to do if you Subscribed directly on Caviar's Website:


  1. Reach out to Caviar, Inc. - the company behind Caviar directly: Get all Caviar's contact details here

  2. Visit Caviar website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Caviar account:


  1. Reach out directly to Caviar via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.


Delete Caviar - Order Food Delivery from iPhone:


To delete Caviar from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Caviar - Order Food Delivery until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Caviar - Order Food Delivery app.

Delete Caviar - Order Food Delivery from Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Caviar - Order Food Delivery, » then click "Uninstall".

ABOUT THE APP

Get food delivered from curated lists of local restaurants right at your fingertips with this app. Enjoy quality dining at home and make any night a special occasion. Your first delivery is free. Also, receive $10 off your first order with the code TENONFOOD on orders of $35 or more. TRUSTED AND EXCLUSIVE RESTAURANTS Choose from many popular local restaurants and exclusive eateries you won't find on other delivery services -- from local mom-and-pop to Michelin-rated and The Infatuation picks! DEALS AND SPECIALS Regularly check in our app for new restaurants, special deals, and exclusive benefits. If you are a DoorDash DashPass member, you can use those benefits on this app, too! NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select "Hand it to me" if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it's ready for pickup. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. NO MINIMUMS Order as little or as much as you want.




Reviews & Common Issues: 5 Comments

By anogawa

Horrendous customer service

I would say the app experience is superior to other delivery apps, which is a shame because the customer service is terrible. Our expected delivery time upon ordering was 8:24 pm, which eventually got pushed back to 8:49 pm. The app notified us of the delay, which is better than other food delivery apps in which I’ve experienced delays but wasn’t notified. However, when order finally arrived, my husband noticed the delivery guy gave us the wrong order. Turns out he had given our order to the wrong person. Driver says he’ll contact support, saying they’ll probably re-deliver. I contact customer support on my own, and the rep offers a refund...okay, but at this point it’s past 9 pm and we still haven’t had dinner. I reply back saying it’s not okay. Rep blames it on me, saying that I selected that the items were missing and I preferred a refund. Except there are no options for “my driver messed up, get me a new order asap”. Eventually he offers $10. Their twitter account offers me $30, saying the restaurant is closed, which is why a re-delivery wasn’t available. The correct response would have been to offer expedited delivery form another restaurant. At this point, I am not going to use this app again and will not recommend this app to my friends. Note to the developers: there are other food delivery apps out there, you are the new guy and you need to do more to stand out besides offer different restaurant selections.

By Sassoom

Never received my food

After ordering my food I got a call from the delivery guy saying he was at my gate. I buzzed him in while I was on the phone with him, and I heard the gate open. Then he never showed up. I received an email that it was delivered, so I called and called and he didn’t answer. I tried contacting customer service but there is no number to call, so I was limited to texting and emailing them. They took ages to respond to each text and email, and they eventually closed without giving me any answers. The last thing they told me was that they couldn’t get a hold of the delivery guy and they didn’t know what happened to my food. I had guests at my house who ended up leaving without dinner because they had a plane to catch and everything was closed after all this ridiculousness went down. this app didn’t even offer a refund, I had to demand it. I demanded something be done about what happened as well and all they’d do is give me a ten dollar credit. The customer service is AWFUL and you cannot rely on this service to actually bring you food. I haven’t even received an email or anything confirming that I will be refunded. So who even knows if they really did issue me a refund. I just read other reviews and it seems food not being delivered is a common theme with this app. Looks like they make it way too easy for drivers to steal the food, and then they blame the customer for it. I will never use this app again.

By LJS57

Bad Service for the Outrageous Delivery & Service Fees

UPDATE: I contacted customer service as directed below. The short answer is, they aren’t willing to refund orders, it’s against their policy. Even if it shows up over an hour late (nearly 2 hours after the order was placed) and is cold and soggy- I’ve already gotten more than one credit for poor service. What I want is my money back. I informed them I’d be deleting the app, and got a canned response saying we hope this experience doesn’t reflect badly on them. I am deleting the app and will be ordering from DoorDash moving forward. DoorDash is now picking up many of the restaurants that were once specific to this app, they’re timely, and their fees are lower. I’m sorry this app, I tried. . . . . . . If the food ever got to me in a timely manner, or even lukewarm, I wouldn’t be complaining. That said, nearly every time I’ve ever use this service, the delivery time increased from the posted 45-55 minutes, to 1.5-2 hours. That’s ridiculous. I wonder how they treat their restaurants as well because more than once I’ve received strange inaccurate orders- for example, a salad will show up bare (just a container of lettuce, minus any of the listed ingredients from the site), or most frequently, anything I add on as “extra” to a dish I get charged for, but the “extra” isn’t included. I’ve requested refunds, with no response. It’s a shame bc they work with some good places.

By atreblemaker

Worse customer service than Comcast

Don’t bother with them - just stick to seamless, and for any restaurants not on it take a taxi and pick up the food yourself, you will be much happier (and it’ll probably cost the same). this app touts itself as an upscale delivery service allowing you access to delivery from restaurants that you can’t get anywhere else and charges prices (delivery and service charges) to match. My first few orders I was okay with this because I could get food delivered from some pretty wonderful restaurants...then it all went downhill. My last few orders have been nothing short of disastrous, and the worst part of it has been the customer service. Rather then helping or problem solving, they (barely) apologize and blame the restaurants. Today, when our food arrived late and stone cold they were flippant and passed off blame to the restaurant, even though their app said food was out for delivery for 40 minutes AND it was delivered not in a hot bag/case. After quite a bit of back and forth, they finally relented saying they would give a $5 credit to “make things right”. And that was it - after overpaying for cold food that was here well after it should have been. Quite honestly, I’ve had more luck with Comcast customer service, and at least with them you have a phone number to call.

By SlackTV4EVER!!!

A caviar Courier .

For all of you that have had a horrible experience with this app it’s not just on your end . As a delivery driver for them I am constantly delayed at restaurants well past pick up time before food is ready .Or the pick up time on my end and the restaurants are never the same . this app doesn’t provide a way for us as courier to contact them either . Whenever there is an issue they just send the pre set answers . They don’t pay us what the jobs say they are going to pay so most of the time we get about 3 dollars a job even tho the app will say more . They never update customer info so a lot of the jobs will be late or not show up because the app has the wrong address or the wrong number . Also it works on some kind of algorithm they say which sends us the jobs super late during the peak hours of dinner and lunch . That app usually crashes during these times so that’s why the food is late or never gets there . If the app says the food has been delivered and has not that because as couriers we can get in contact with this app to deal with any issues so the quickest way to get a job of the screen is to hit complete . Just so we can move on and hopefully get another job . Delays, lack of communication, faulty app . Nothing about this company works anymore and I am very sad to say this .



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